Exam 9: Managing Conflict in Relationships
Exam 1: A First Look at Interpersonal Communication59 Questions
Exam 2: Communication and Personal Identity61 Questions
Exam 3: Perception and Communication55 Questions
Exam 4: The World of Words61 Questions
Exam 5: The World Beyond Words62 Questions
Exam 6: Mindful Listening51 Questions
Exam 7: Emotions and Communication60 Questions
Exam 8: Communication Climate: the Foundation of Personal Relationships65 Questions
Exam 9: Managing Conflict in Relationships75 Questions
Exam 10: Friendships in Our Lives71 Questions
Exam 11: Committed Romantic Relationships74 Questions
Exam 12: Communication in Families57 Questions
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All of the following are five principles of interpersonal conflict EXCEPT:
Free
(Multiple Choice)
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Correct Answer:
E
Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following EXCEPT:
Free
(Multiple Choice)
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Correct Answer:
C
Each of the following are Japanese styles of negotiation EXCEPT:
Free
(Multiple Choice)
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Correct Answer:
C
The majority of Mediterranean cultures regard lively conflict as normal, valuable part of everyday life.
(True/False)
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Desi and Consuela are arguing about how to spend the tax refund they received. He says they should get the car fixed; she says they should first go on a vacation; he then suggests they fix the car and use any money left to vacation; she suggests they sell the car and be rid of the problem. Desi and Consuela are engaging in which pattern of unproductive conflict?
(Multiple Choice)
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All of the following are distinct ways North Americans respond to relational distress EXCEPT:
(Multiple Choice)
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Lenny says, "I don't like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Lenny's orientation to conflict is best described as:
(Multiple Choice)
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Desi then says, "Well, if you hadn't wrecked the car, it wouldn't need repairs and it wouldn't be a problem." Consuela replies, "Yeah, and if you had been home when you said you'd be, I wouldn't have driven that day." Now Desi and Consuela are engaging in what conflict pattern?
(Multiple Choice)
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Janet believes that nobody can win when conflict erupts. From her perspective, everyone is hurt by conflicts. Janet's orientation to conflict is best described as:
(Multiple Choice)
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The opposite or unproductive communication of asking for clarification is:
(Multiple Choice)
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The presence of conflict does not indicate that a relationship is unhealthy or in trouble, and how partners manage conflict doesn't influence relational health.
(True/False)
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Low levels of conflict could reflect limited emotional depth between partners or unwillingness to engage in communication about differences.
(True/False)
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What happens in the early, middle, and later stages of unproductive conflict?
(Essay)
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Excessive metacommunication is a final form of negative communication in unproductive conflict.
(True/False)
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In this stage, attention shifts to resolving the tension and partners engage in contradicting.
(Multiple Choice)
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The ____ stages of constructive conflict is marked by what Gottman calls agenda building.
(Multiple Choice)
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Sexual orientation doesn't seem to be a major influence on how people see and deal with conflict.
(True/False)
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