Exam 3: Skills for Not Knowing and Leading From One Step Behind

refers to the process of putting new understandings in place between two persons in a face-to-face dialogue.

Allowing the client to be the "expert" means that the practitioner remains passive and allows the client to take the lead in determining what topics will be discussed in the interview.

"Suppose that things were to get better between you and your parents, what would be different?" This is an example of:

When an interviewer observes: "You seem to be a mother who cares very much for her children," this is an example of:

The authors state that most clients will engage in solution talk when the practitioner leads them in that direction.

Clients' use of language is the primary means by which they convey their frames of reference; therefore, practitioners should listen carefully for and explore clients' key words.

In a solution-building approach, practitioners rarely make use of silence.

In solution building, the questions asked of clients are free of assumptions, that is, they are objective questions.

When clients describe their situations, they include both detail of problems and hints of possibility.

In solution building, practitioners do not use closed questions, only open questions.

Research indicates that empathy is more closely related to client progress when client progress is measured by the client's subjective point of view than when it is measured by a standardized test or the observations of researchers.

The authors state that practitioner non-verbals

According to communication researchers, which is the strongest and most explicit way of demonstrating understanding of what another person has communicated in a face-to-face dialogue?

In solution-focused interviewing, the interviewer attempts to build client trust by affirming clients' perceptions about their own lives.

In both motivational and solution-focused interviewing, the paraphrases of the practitioner transform what the client says.

According to Carl Rogers, which skill blocks the practitioner's tendency to evaluate when trying to listen to a client?

When interviewers notice and make favorable mention of personal qualities which clients demonstrate and which could be useful to them in building solutions to problems, this action on the part of interviewers is called .

Research comparing solution-focused therapy to cognitive behavioral therapy regarding positive and negative talk found that:

When clients complain about the failings of their significant others, the authors suggest that the interviewer ask questions which both respect these perceptions and shift the focus to the client.

Practitioners and clients put new understandings in place between them in a face-to-face dialogue through a process called microanalysis.