Question 1

Which of these behaviors is most associated with successful managers?

Accepted Answer

A) reprimanding workers. 
B) monopolizing information in the firm. 
C) emphasizing the downward flow of information. 
D) networking. 
E) concentrating on the firm and ignoring the environment. 
A) reprimanding workers. 
B) monopolizing information in the firm. 
C) emphasizing the downward flow of information. 
D) networking. 
E) concentrating on the firm and ignoring the environment. D

Question 2

Administrator is a term often used for a manager in

Accepted Answer

A) private industry. 
B) corporations. 
C) small companies. 
D) nonprofit firms. 
E) multinational companies. 
A) private industry. 
B) corporations. 
C) small companies. 
D) nonprofit firms. 
E) multinational companies. D

Question 3

Which of the following would be most likely to be a staff manager?

Accepted Answer

A) vice president for production 
B) shift supervisor 
C) plant maintenance director 
D) supervisor of product inspectors 
E) personnel director 
A) vice president for production 
B) shift supervisor 
C) plant maintenance director 
D) supervisor of product inspectors 
E) personnel director E

Question 4

All the managers of the ABC Corporation have been called into headquarters for a tabletop exercise to see how they would react to a hypothetical major power black-out that affected their chief production facility.The managers are observed for their decision-making ability.This type of study is called

Accepted Answer

A) a simulation. 
B) an organizational culture study. 
C) a scientific management study. 
D) an organizational survey. 
E) a worker participation study. 
A) a simulation. 
B) an organizational culture study. 
C) a scientific management study. 
D) an organizational survey. 
E) a worker participation study.

Question 5

A common risk for staff managers is

Accepted Answer

A) being blamed if productivity falls. 
B) outsourcing. 
C) having too many direct reports. 
D) being left out of important meetings. 
E) not holding an MBA degree. 
A) being blamed if productivity falls. 
B) outsourcing. 
C) having too many direct reports. 
D) being left out of important meetings. 
E) not holding an MBA degree.

Question 6

The text refers to the lowest level of management as

Accepted Answer

A) middle management. 
B) executive. 
C) first-line supervision. 
D) boss. 
E) steward. 
A) middle management. 
B) executive. 
C) first-line supervision. 
D) boss. 
E) steward.

Question 7

Which of the following would be included in the managerial occupations?

Accepted Answer

A) managerial consultants 
B) self-employed proprietors 
C) executive secretaries 
D) shareholders in a large corporation 
E) the board of directors of a corporation 
A) managerial consultants 
B) self-employed proprietors 
C) executive secretaries 
D) shareholders in a large corporation 
E) the board of directors of a corporation

Question 8

Hayes and Abernathy's critique of American business (Box 12.5) criticizes American business managers for

Accepted Answer

A) financial control. 
B) corporate portfolio management. 
C) market-driven behavior. 
D) both a and b 
E) a, b, and c 
A) financial control. 
B) corporate portfolio management. 
C) market-driven behavior. 
D) both a and b 
E) a, b, and c

Question 9

Investing in new technology is most likely to affect

Accepted Answer

A) the steepness of hierarchy. 
B) the span of control. 
C) the staffing ratio. 
D) matrix organization. 
E) executive compensation. 
A) the steepness of hierarchy. 
B) the span of control. 
C) the staffing ratio. 
D) matrix organization. 
E) executive compensation.

Question 10

Supervisor is to front-line as executive is to

Accepted Answer

A) staff position. 
B) line operations. 
C) top management. 
D) middle management. 
E) span of control. 
A) staff position. 
B) line operations. 
C) top management. 
D) middle management. 
E) span of control.

Question 11

A franchisee most closely resembles a(n)

Accepted Answer

A) executive. 
B) middle manager. 
C) supervisor. 
D) administrator. 
E) self-employed proprietor. 
A) executive. 
B) middle manager. 
C) supervisor. 
D) administrator. 
E) self-employed proprietor.

Question 12

The families of corporate managers

Accepted Answer

A) are larger than the families of other workers. 
B) have little to do with the employing corporation. 
C) relocate frequently to new sites. 
D) rarely socialize with other corporate families. 
E) are especially well-integrated into the local community. 
A) are larger than the families of other workers. 
B) have little to do with the employing corporation. 
C) relocate frequently to new sites. 
D) rarely socialize with other corporate families. 
E) are especially well-integrated into the local community.

Question 13

A self-employed person is often classified as a(n)

Accepted Answer

A) entrepreneur. 
B) professional. 
C) executive. 
D) administrator. 
E) manager. 
A) entrepreneur. 
B) professional. 
C) executive. 
D) administrator. 
E) manager.

Question 14

High labor turnover is most likely to be tolerated in organizations that follow

Accepted Answer

A) Theory X. 
B) Theory Y. 
C) Theory Z. 
D) Human relations theory. 
E) Macroeconomic theory. 
A) Theory X. 
B) Theory Y. 
C) Theory Z. 
D) Human relations theory. 
E) Macroeconomic theory.

Question 15

The organizational culture that most emphasizes cooperation between workers and management is

Accepted Answer

A) scientific management. 
B) human relations. 
C) Theory X. 
D) Theory Y. 
E) Theory Z. 
A) scientific management. 
B) human relations. 
C) Theory X. 
D) Theory Y. 
E) Theory Z.

Question 16

The demand for managers is a function of all the following EXCEPT :

Accepted Answer

A) technology 
B) levels of bureaucracy 
C) availability of MBAs 
D) span of control 
E) staffing ratio 
A) technology 
B) levels of bureaucracy 
C) availability of MBAs 
D) span of control 
E) staffing ratio

Question 17

Managers must be alert to

Accepted Answer

A) changes in scale. 
B) changes in technology. 
C) changes in specialization. 
D) changes in organizational environment. 
E) all of the above. 
A) changes in scale. 
B) changes in technology. 
C) changes in specialization. 
D) changes in organizational environment. 
E) all of the above.

Question 18

A small business owner can share the risks of ownership through

Accepted Answer

A) borrowing money. 
B) entering a franchise arrangement. 
C) developing a partnership. 
D) bartering with other small business owners. 
E) postponing the payment of taxes. 
A) borrowing money. 
B) entering a franchise arrangement. 
C) developing a partnership. 
D) bartering with other small business owners. 
E) postponing the payment of taxes.

Question 19

A manager's mentor serves in all of the following roles EXCEPT:

Accepted Answer

A) role model 
B) cheerleader 
C) accountant 
D) adviser 
E) protector 
A) role model 
B) cheerleader 
C) accountant 
D) adviser 
E) protector

Question 20

The organizational culture is most concerned with

Accepted Answer

A) relationships between an organization and its competitors. 
B) relationships between an organization and government agencies. 
C) relationships between domestic and international organizations. 
D) relationships within the organization. 
E) relationships between the organization and its board of directors. 
A) relationships between an organization and its competitors. 
B) relationships between an organization and government agencies. 
C) relationships between domestic and international organizations. 
D) relationships within the organization. 
E) relationships between the organization and its board of directors.

Which of these behaviors is most associated with successful managers?

Administrator is a term often used for a manager in

Which of the following would be most likely to be a staff manager?

A common risk for staff managers is

The text refers to the lowest level of management as

Which of the following would be included in the managerial occupations?

Hayes and Abernathy's critique of American business (Box 12.5) criticizes American business managers for

Investing in new technology is most likely to affect

Supervisor is to front-line as executive is to

A franchisee most closely resembles a(n)

The families of corporate managers

A self-employed person is often classified as a(n)

High labor turnover is most likely to be tolerated in organizations that follow

The organizational culture that most emphasizes cooperation between workers and management is

The demand for managers is a function of all the following EXCEPT :

Managers must be alert to

A small business owner can share the risks of ownership through

A manager's mentor serves in all of the following roles EXCEPT:

The organizational culture is most concerned with

Foundations

Studying the World of Work

Meaningful Work

Class, Race, and Gender

Work and Family

Collective Responses to Work

Technology and Organization

From Field, Mine, and Factory

The High-Tech Revolution

Services

Professions and Professionals

Administrative Support and Sales

Marginal Jobs

The World of the Large Corporation

Globalization

The Future of Work

Filters

Exam 12: Managers

Which of these behaviors is most associated with successful managers?

Administrator is a term often used for a manager in

Which of the following would be most likely to be a staff manager?

A common risk for staff managers is

The text refers to the lowest level of management as

Which of the following would be included in the managerial occupations?

Hayes and Abernathy's critique of American business (Box 12.5) criticizes American business managers for

Investing in new technology is most likely to affect

Supervisor is to front-line as executive is to

A franchisee most closely resembles a(n)

The families of corporate managers

A self-employed person is often classified as a(n)

High labor turnover is most likely to be tolerated in organizations that follow

The organizational culture that most emphasizes cooperation between workers and management is

The demand for managers is a function of all the following EXCEPT :

Managers must be alert to

A small business owner can share the risks of ownership through

A manager's mentor serves in all of the following roles EXCEPT:

The organizational culture is most concerned with

Foundations

Studying the World of Work

Meaningful Work

Class, Race, and Gender

Work and Family

Collective Responses to Work

Technology and Organization

From Field, Mine, and Factory

The High-Tech Revolution

Services

Professions and Professionals

Administrative Support and Sales

Marginal Jobs

The World of the Large Corporation

Globalization

The Future of Work

Filters