Exam 5: Lodging Operations

In house and guest communications in a hotel are managed by:

Property management systems are designed to assist front office employees in performing functions related to which tasks?

The Walker Hotel sold 637 of 755 available rooms last night for a total of $103,570. Show the formulas and answers for: Rooms Occupancy percentage, ADR, and RevPAR.

Which of the following departments is not typically part of the hotel Food and Beverage division?

Hotel Walker has had a very successful weekend booking the majority of its rooms at close to rack rates. Room revenue for Saturday alone was $125,550 with 700 of the rooms sold for that evening. The average daily rate for Saturday at Hotel Walker was ________.

If room sales are $75,000 in one day for a hotel with 500 rooms available the rev par is ________.

When selling a room, the front desk associate may suggest that the features of a larger room or a better view may be a superior value for the guest; which means that the Front Desk Associate Is:

In order to be in compliance with the Americans with Disabilities Act (ADA)all hotels are expected to have at least ________ percent of their parking spaces designated as "handicapped."

The executive committee of a hotel is:

Dividing room revenue by the number of rooms available is called:

The system that helps hotels to accept, store, and retrieve guest reservations, guest history, requests and electronic billing is the ________.

The rack rate is:

If room sales are $50,000 in one day with 400 rooms available, the revenue per available room would be:

If Rooms revenue is $75,884 and the total number of rooms sold is 662 then the average daily rate is:

The person responsible for the task of balancing the guests accounts receivables is the ________.