Question 1

Which of the following is not a required element of every letter:

Accepted Answer

A)  inside address. 
B)  salutation. 
C)  enclosure line. 
D)  complimentary close. 
A)  inside address. 
B)  salutation. 
C)  enclosure line. 
D)  complimentary close. C

Question 2

The appearance of the envelope is not as important as the appearance of the letter.

Accepted Answer

A) True 
 B)False  False

Question 3

Colors and symbols tend to be universal and don't need to be modified for an international audience.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following formatting types has paragraphs indented five to seven spaces?

Accepted Answer

A)  Full-Block 
B)  Modified-Block 
C)  Semi-Block 
A)  Full-Block 
B)  Modified-Block 
C)  Semi-Block

Question 5

The terms "full-block" and "modified block" refer to the:

Accepted Answer

A)  length of a letter. 
B)  format of a letter. 
C)  recipient of a letter. 
A)  length of a letter. 
B)  format of a letter. 
C)  recipient of a letter.

Question 6

Directness is more important than politeness when writing letters.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following formatting types is the one most preferred by employers when a letter is on letterhead stationery?

Accepted Answer

A)  Full-Block 
B)  Modified-Block 
C)  Semi-Block 
A)  Full-Block 
B)  Modified-Block 
C)  Semi-Block

Question 8

Modified-Block format is used more often than Full-Block format.

Accepted Answer

A) True 
 B)False

Question 9

Even in the age of the Internet, letters are still important because they:

Accepted Answer

A)  are more formal than emails. 
B)  project professionalism. 
C)  are more confidential. 
D)  All of these choices are correct. 
A)  are more formal than emails. 
B)  project professionalism. 
C)  are more confidential. 
D)  All of these choices are correct.

Question 10

When communicating with international readers, it is important to show off your language and use interesting words to communicate your points.

Accepted Answer

A) True 
 B)False

Question 11

The "you attitude" is a set of guidelines to ensure that:

Accepted Answer

A)  you get what you want from a letter/memo. 
B)  your readers see that their needs are of utmost importance. 
C)  your readers get to know you better. 
A)  you get what you want from a letter/memo. 
B)  your readers see that their needs are of utmost importance. 
C)  your readers get to know you better.

Question 12

Letters should be modified for an international audience because:

Accepted Answer

A)  you can assume the audience is less sophisticated. 
B)  American idiom may not be easily understood. 
A)  you can assume the audience is less sophisticated. 
B)  American idiom may not be easily understood.

Question 13

Technical vocabulary can make a letter more difficult to understand.

Accepted Answer

A) True 
 B)False

Question 14

The overall look of your letter-including format and font-are as important as your message.

Accepted Answer

A) True 
 B)False

Question 15

What is another option to send a letter in addition to the hardcopy version?

Accepted Answer

A)  An attachment to an email 
B)  Posting on the company's website or social media platform 
C)  In the body of an email 
D)  By fax 
E)  All of these choices are correct. 
A)  An attachment to an email 
B)  Posting on the company's website or social media platform 
C)  In the body of an email 
D)  By fax 
E)  All of these choices are correct.

Which of the following is not a required element of every letter:

The appearance of the envelope is not as important as the appearance of the letter.

Colors and symbols tend to be universal and don't need to be modified for an international audience.

Which of the following formatting types has paragraphs indented five to seven spaces?

The terms "full-block" and "modified block" refer to the:

Directness is more important than politeness when writing letters.

Which of the following formatting types is the one most preferred by employers when a letter is on letterhead stationery?

Modified-Block format is used more often than Full-Block format.

Even in the age of the Internet, letters are still important because they:

When communicating with international readers, it is important to show off your language and use interesting words to communicate your points.

The "you attitude" is a set of guidelines to ensure that:

Letters should be modified for an international audience because:

Technical vocabulary can make a letter more difficult to understand.

The overall look of your letter-including format and font-are as important as your message.

What is another option to send a letter in addition to the hardcopy version?

Getting Started: Writing and Your Career

The Writing Process at Work

Collaborative Writing and Meetings in the Workplace

Communications at Work: Email, Blogs, Messaging, and Social Media

Typesof Business Letters and Memos

How to Get a Job: Searches, Networking, Dossiers, Portfolioswebfolios, résumés, transitioning to a Civilian Job, Letters, and Interviews

Doing Research, Evaluating Sources, and Preparing Documentation in the Workplace

Summarizing Information at Work

Designing Clear Visuals

Designing Successful Documents and Websites

Writing Instructions and Procedures

Writing Winning Proposals

Writing Effective Short Reports

Writing Careful Long Reports

Making Successful Presentations at Work

Filters

Exam 5: Writing Letters: Some Basics for Communicating With Audiences Worldwide

Which of the following is not a required element of every letter:

The appearance of the envelope is not as important as the appearance of the letter.

Colors and symbols tend to be universal and don't need to be modified for an international audience.

Which of the following formatting types has paragraphs indented five to seven spaces?

The terms "full-block" and "modified block" refer to the:

Directness is more important than politeness when writing letters.

Which of the following formatting types is the one most preferred by employers when a letter is on letterhead stationery?

Modified-Block format is used more often than Full-Block format.

Even in the age of the Internet, letters are still important because they:

When communicating with international readers, it is important to show off your language and use interesting words to communicate your points.

The "you attitude" is a set of guidelines to ensure that:

Letters should be modified for an international audience because:

Technical vocabulary can make a letter more difficult to understand.

The overall look of your letter-including format and font-are as important as your message.

What is another option to send a letter in addition to the hardcopy version?

Getting Started: Writing and Your Career

The Writing Process at Work

Collaborative Writing and Meetings in the Workplace

Communications at Work: Email, Blogs, Messaging, and Social Media

Typesof Business Letters and Memos

How to Get a Job: Searches, Networking, Dossiers, Portfolioswebfolios, résumés, transitioning to a Civilian Job, Letters, and Interviews

Doing Research, Evaluating Sources, and Preparing Documentation in the Workplace

Summarizing Information at Work

Designing Clear Visuals

Designing Successful Documents and Websites

Writing Instructions and Procedures

Writing Winning Proposals

Writing Effective Short Reports

Writing Careful Long Reports

Making Successful Presentations at Work

Filters