Exam 12: Writing Instructions and Procedures

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When writing Instructions, it is essential to assess your audience's needs and background.

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Every set of Instructions requires a conclusion.

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False

Identify: -Usability Test

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asking individuals from the intended audience (consumers, technicians) to follow your instructions as you have written them. Ask participants to read your instructions aloud and ask questions. Observe where they run into difficulty-or get results different from yours.

Numbers and bullets should not be used in formal documents, even Instructions.

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Describe the guidelines you would need to keep in mind when writing instructions for international audiences.

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List each of the items to include in an introduction.

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When writing online Instructions, you should avoid underlining because your audience may:

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Instructions and Procedures should avoid technical terms in some instances.

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Instructions are important for which reason:

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Instructions may include warnings, cautions, and notes.

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Using the right style is a key component of writing effective Instructions.

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Discuss at least two of the ways to write instructions that readers can understand and turn into effective action.

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Discuss at least two ways that you can use word-processing software to help you design instructions.

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The terms Instructions and Procedures basically refer to the same thing.

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Which of the following would not be classified as an example of a Procedure?

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