Exam 12: Writing Instructions and Procedures
Exam 1: Getting Started: Writing and Your Career14 Questions
Exam 2: The Writing Process at Work15 Questions
Exam 3: Collaborative Writing and Meetings in the Workplace15 Questions
Exam 4: Communications at Work: Email, Blogs, Messaging, and Social Media15 Questions
Exam 5: Writing Letters: Some Basics for Communicating With Audiences Worldwide15 Questions
Exam 6: Typesof Business Letters and Memos15 Questions
Exam 7: How to Get a Job: Searches, Networking, Dossiers, Portfolioswebfolios, résumés, transitioning to a Civilian Job, Letters, and Interviews15 Questions
Exam 8: Doing Research, Evaluating Sources, and Preparing Documentation in the Workplace15 Questions
Exam 9: Summarizing Information at Work15 Questions
Exam 10: Designing Clear Visuals15 Questions
Exam 11: Designing Successful Documents and Websites15 Questions
Exam 12: Writing Instructions and Procedures15 Questions
Exam 13: Writing Winning Proposals15 Questions
Exam 14: Writing Effective Short Reports15 Questions
Exam 15: Writing Careful Long Reports15 Questions
Exam 16: Making Successful Presentations at Work15 Questions
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When writing Instructions, it is essential to assess your audience's needs and background.
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(True/False)
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Correct Answer:
True
Every set of Instructions requires a conclusion.
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(True/False)
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Correct Answer:
False
Identify:
-Usability Test
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(Essay)
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asking individuals from the intended audience (consumers, technicians) to follow your instructions as you have written them. Ask participants to read your instructions aloud and ask questions. Observe where they run into difficulty-or get results different from yours.
Numbers and bullets should not be used in formal documents, even Instructions.
(True/False)
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Describe the guidelines you would need to keep in mind when writing instructions for international audiences.
(Essay)
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When writing online Instructions, you should avoid underlining because your audience may:
(Multiple Choice)
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Instructions and Procedures should avoid technical terms in some instances.
(True/False)
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Using the right style is a key component of writing effective Instructions.
(True/False)
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Discuss at least two of the ways to write instructions that readers can understand and turn into effective action.
(Essay)
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Discuss at least two ways that you can use word-processing software to help you design instructions.
(Essay)
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The terms Instructions and Procedures basically refer to the same thing.
(True/False)
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Which of the following would not be classified as an example of a Procedure?
(Multiple Choice)
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