Question 1

Which of the following supply chain performance metrics measures the average percentage of orders that arrive on time, complete and damage-free?

Accepted Answer

A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance 
C) Supply chain cash-to-cash cycle time 
D) Supply chain delivery performance 
A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance 
C) Supply chain cash-to-cash cycle time 
D) Supply chain delivery performance B

Question 2

Companies can now acquire software that will aid in analyzing the present carbon footprint of their supply chains, which can in turn show how improvements to supply chain might lower their carbon footprint.

Accepted Answer

A) True 
 B)False  True

Question 3

According to the SCOR model, which of the following is NOT one of the five supply chain operation process categories?

Accepted Answer

A) Plan 
B) Sell 
C) Return 
D) Source 
A) Plan 
B) Sell 
C) Return 
D) Source B

Question 4

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement, and even after implementation may be unsuccessful in achieving the overall objectives.

Accepted Answer

A) True 
 B)False

Question 5

To control and enhance the capabilities of companies across the supply chain, well-designed performance measurement systems must be implemented.

Accepted Answer

A) True 
 B)False

Question 6

A company produces 750 bicycles every day.Each bicycle is worth $250.The inputs used to make those bicycles are labor, materials, and machine costs.The company pays their employees a total of $7500 per day, the materials to make those bicycles cost $75 per bike, and the cost to operate the machines is $2500 per day.Based only on the data provided, what is this company's total productivity for one day?

Accepted Answer

A) 1.875 
B) 2.830 
C) 0.353 
D) 3.333 
A) 1.875 
B) 2.830 
C) 0.353 
D) 3.333

Question 7

Once the supply chain partner requirements are understood, supply chain members can then:

Accepted Answer

A) Develop an appropriate information technology system 
B) Develop their organizational skill sets 
C) Audit their capabilities to see if they are consistent with the needs of the end customers 
D) Implement a quality development program for the employees 
A) Develop an appropriate information technology system 
B) Develop their organizational skill sets 
C) Audit their capabilities to see if they are consistent with the needs of the end customers 
D) Implement a quality development program for the employees

Question 8

Dominant companies within a supply chain can use their buying power to:

Accepted Answer

A) Leverage demands for supplier conformance to its supply chain requirements 
B) Eliminate the need for performance metrics 
C) Increase organizational productivity 
D) Motivate customers to change their buying preferences 
A) Leverage demands for supplier conformance to its supply chain requirements 
B) Eliminate the need for performance metrics 
C) Increase organizational productivity 
D) Motivate customers to change their buying preferences

Question 9

Companies typically like to design scorecards that fit their business and industry.As a result there are now software applications that can help companies design scorecards that fit their individual needs.These web-based scorecard applications are often referred to as:

Accepted Answer

A) E-Cards 
B) Executive Barometers 
C) Dashboards 
D) SCOR Boards 
A) E-Cards 
B) Executive Barometers 
C) Dashboards 
D) SCOR Boards

Question 10

Total productivity is considered a single-factor productivity measure.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

Accepted Answer

A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance 
C) Supply chain cash-to-cash cycle time 
D) Supply chain delivery performance 
A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance 
C) Supply chain cash-to-cash cycle time 
D) Supply chain delivery performance

Question 12

In general, Wal-Mart has very little interest in green supply chain management.

Accepted Answer

A) True 
 B)False

Question 13

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.

Accepted Answer

A) True 
 B)False

Question 14

In general, performance measurements systems are identical from company to company.

Accepted Answer

A) True 
 B)False

Question 15

According to the textbook, which of the following zoos audited their waste recycling performance?

Accepted Answer

A) San Diego Zoo 
B) Lincoln Park Zoo 
C) Phoenix Zoo 
D) Bronx Zoo 
A) San Diego Zoo 
B) Lincoln Park Zoo 
C) Phoenix Zoo 
D) Bronx Zoo

Question 16

According to the textbook, Best Buy has been working to a develop flexible and responsive supply chain that would be considered a:

Accepted Answer

A) Push supply chain 
B) Demand-driven supply network 
C) SCOR supply chain 
D) GSCM 
A) Push supply chain 
B) Demand-driven supply network 
C) SCOR supply chain 
D) GSCM

Question 17

A model used for integrating supply chains and measuring partner performance is the SCOR model which separates supply chain operations into four categories: Sourcing, Costs, Operations, and Returns.

Accepted Answer

A) True 
 B)False

Question 18

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Accepted Answer

A) True 
 B)False

Question 19

SCORmark allows Supply Chain Council (SCC) members to benchmark performance against selected peer companies using a benchmarking portal at SCC's website.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is NOT one of the four perspectives of the BSC framework?

Accepted Answer

A) Financial 
B) Internal Business Process 
C) Customer 
D) Reliability 
A) Financial 
B) Internal Business Process 
C) Customer 
D) Reliability

Which of the following supply chain performance metrics measures the average percentage of orders that arrive on time, complete and damage-free?

Companies can now acquire software that will aid in analyzing the present carbon footprint of their supply chains, which can in turn show how improvements to supply chain might lower their carbon footprint.

According to the SCOR model, which of the following is NOT one of the five supply chain operation process categories?

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement, and even after implementation may be unsuccessful in achieving the overall objectives.

To control and enhance the capabilities of companies across the supply chain, well-designed performance measurement systems must be implemented.

Once the supply chain partner requirements are understood, supply chain members can then:

Dominant companies within a supply chain can use their buying power to:

Companies typically like to design scorecards that fit their business and industry.As a result there are now software applications that can help companies design scorecards that fit their individual needs.These web-based scorecard applications are often referred to as:

Total productivity is considered a single-factor productivity measure.

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

In general, Wal-Mart has very little interest in green supply chain management.

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.

In general, performance measurements systems are identical from company to company.

According to the textbook, which of the following zoos audited their waste recycling performance?

According to the textbook, Best Buy has been working to a develop flexible and responsive supply chain that would be considered a:

A model used for integrating supply chains and measuring partner performance is the SCOR model which separates supply chain operations into four categories: Sourcing, Costs, Operations, and Returns.

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

SCORmark allows Supply Chain Council (SCC) members to benchmark performance against selected peer companies using a benchmarking portal at SCC's website.

Which of the following is NOT one of the four perspectives of the BSC framework?

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationships

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management: Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters

Exam 14: Performance Measurement Along the Supply Chain

Which of the following supply chain performance metrics measures the average percentage of orders that arrive on time, complete and damage-free?

Companies can now acquire software that will aid in analyzing the present carbon footprint of their supply chains, which can in turn show how improvements to supply chain might lower their carbon footprint.

According to the SCOR model, which of the following is NOT one of the five supply chain operation process categories?

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement, and even after implementation may be unsuccessful in achieving the overall objectives.

To control and enhance the capabilities of companies across the supply chain, well-designed performance measurement systems must be implemented.

Once the supply chain partner requirements are understood, supply chain members can then:

Dominant companies within a supply chain can use their buying power to:

Companies typically like to design scorecards that fit their business and industry.As a result there are now software applications that can help companies design scorecards that fit their individual needs.These web-based scorecard applications are often referred to as:

Total productivity is considered a single-factor productivity measure.

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

In general, Wal-Mart has very little interest in green supply chain management.

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.

In general, performance measurements systems are identical from company to company.

According to the textbook, which of the following zoos audited their waste recycling performance?

According to the textbook, Best Buy has been working to a develop flexible and responsive supply chain that would be considered a:

A model used for integrating supply chains and measuring partner performance is the SCOR model which separates supply chain operations into four categories: Sourcing, Costs, Operations, and Returns.

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

SCORmark allows Supply Chain Council (SCC) members to benchmark performance against selected peer companies using a benchmarking portal at SCC's website.

Which of the following is NOT one of the four perspectives of the BSC framework?

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationships

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management: Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters