Exam 13: Supply Chain Process Integration

According to the text, decisions regarding the types of parts purchased, suppliers used and the manufacturing process employed, should be decided in which phase of the supply chain integration model:

The order fulfillment process relies on forecasting and techniques used to smooth demand variabilities when disparities exist between demand and supply.

The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.

Passive RFID Tags, which are mandated by Wal-Mart, are less expensive than active RFID tags, which have been used for healthcare and military applications.

An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.

According to the text, the ultimate goal in supply chain management is to create value for the services and products provided to end customers, which, in turn, will benefit the firms in the supply chain network.

According to the text, training of supply chain partner employees is also known as collaborative education.

Failing to see the big picture and acting only in regard to single firm in the supply chain can be referred to as:

Which of the following identifies the key customers, determines their needs, and then develops products and/or services to meet those needs?

The following supply chain security activities, creating a director of security position, hiring personnel with military and/or government experience, and performing a formal security risk assessment, would be classified as:

Two methods for managing supply chain risk include utilizing a supply chain IT system and identifying backup suppliers.

Which of the following is considered an obstacle to supply chain integration?

The primary enabler of the internal integration of key supply chain processes is a firm's:

The phrases "customer relationship management" and "customer service management" are interchangeable supply chain terms.

Which of the following is NOT one of the eight key supply chain business processes?

A set of activities designed to produce a product or service for an internal or external customer is called a(n):

The practice of buyers allowing suppliers to observe their demand, create a forecast, and determine their resupply schedules in the hopes of reducing inventories is called:

Which of the following would be considered a Supply Chain Risk Management activity?

A customer approaches you with a question regarding her order status and shipping date; the information you provide is an example of which of the eight key supply chain business processes:

According to the text, the phase of the supply chain integration model concerned with identifying the important processes linking each of the supply chain partners is: