Question 1

"Exhilarated," "riled," and "stunned" are examples of feelings.

Accepted Answer

A) True 
 B)False  True

Question 2

Your responses and behavior:

Accepted Answer

A) Have nothing to do with your ability to attend to the client; they are separate and distinct processes. 
B) Have no influence on your relationship with the client, but your attitude does. 
C) Indicate your attention or lack of it, and significantly influence your relationship with a client. 
D) Indicate your ability to influence your relationship with a client. 
A) Have nothing to do with your ability to attend to the client; they are separate and distinct processes. 
B) Have no influence on your relationship with the client, but your attitude does. 
C) Indicate your attention or lack of it, and significantly influence your relationship with a client. 
D) Indicate your ability to influence your relationship with a client. C

Question 3

Use of vocabulary appropriate to a young client's level of cognitive development is important.

Accepted Answer

A) True 
 B)False  True

Question 4

Confidentiality has to do with the rules for sharing client information by the interviewer.

Accepted Answer

A) True 
 B)False

Question 5

Interviewers' audio or video record sessions only with permission from the client or legal representative.

Accepted Answer

A) True 
 B)False

Question 6

Summarization:

Accepted Answer

A) Allows a client to review what has been said in an interview. 
B) Allows the interviewer to keep track of everything that has been talked about in the interview. 
C) Is only used to open and close interviews. 
D) Should consist of at least 5 to 10 points covered in the interview. 
A) Allows a client to review what has been said in an interview. 
B) Allows the interviewer to keep track of everything that has been talked about in the interview. 
C) Is only used to open and close interviews. 
D) Should consist of at least 5 to 10 points covered in the interview.

Question 7

Open and closed questions are of equal usefulness when interviewing.

Accepted Answer

A) True 
 B)False

Question 8

Because client issues are developed in a cultural context, it is important to:

Accepted Answer

A) Not become distracted by context and just focus on the client's concern. 
B) Listen for family and cultural issues that affect the client. 
C) Listen for similarities between the client's particular cultural context and your own as an interviewer. 
D) Focus more on family and cultural issues than on any particular concern the client might have. 
A) Not become distracted by context and just focus on the client's concern. 
B) Listen for family and cultural issues that affect the client. 
C) Listen for similarities between the client's particular cultural context and your own as an interviewer. 
D) Focus more on family and cultural issues than on any particular concern the client might have.

Question 9

Both professional organizations and regulatory bodies have responsibility for setting guidelines for confidentiality and its limitations.

Accepted Answer

A) True 
 B)False

Question 10

Interviewers are not required to inform clients when they must disclose confidential information to an outside source.

Accepted Answer

A) True 
 B)False

Question 11

Confidentiality is a part of client right to privacy.

Accepted Answer

A) True 
 B)False

Question 12

Reflection of feeling:

Accepted Answer

A) Is a skill that should be used sparingly, as it always elicits strong emotional responses from clients. 
B) Is a skill that combines content and feeling into one reflection statement. 
C) Is a skill that summarizes all the feelings the client has expressed thus far in the interview. 
D) Focuses on the emotional aspects of a client's comments. 
A) Is a skill that should be used sparingly, as it always elicits strong emotional responses from clients. 
B) Is a skill that combines content and feeling into one reflection statement. 
C) Is a skill that summarizes all the feelings the client has expressed thus far in the interview. 
D) Focuses on the emotional aspects of a client's comments.

Question 13

The foundation of the interview is:

Accepted Answer

A) The client. 
B) The quality of interaction between the interviewer and the client. 
C) The ability to identify with the client's concerns. 
D) The ability to listen to and understand the client. 
A) The client. 
B) The quality of interaction between the interviewer and the client. 
C) The ability to identify with the client's concerns. 
D) The ability to listen to and understand the client.

Question 14

Open questions:

Accepted Answer

A) Often overwhelm clients and should be used sparingly. 
B) Encourage vague, rambling responses from clients. 
C) Encourage a client to discuss problems with you. 
D) Encourage a client to evade problems and talk about peripheral issues. 
A) Often overwhelm clients and should be used sparingly. 
B) Encourage vague, rambling responses from clients. 
C) Encourage a client to discuss problems with you. 
D) Encourage a client to evade problems and talk about peripheral issues.

Question 15

Interviewers should be cautious about where and when they discuss confidential client information.

Accepted Answer

A) True 
 B)False

Question 16

'Why' questions:

Accepted Answer

A) Are effective for deep exploration of issues and should be used as often as possible. 
B) Can be used effectively, although they often put clients on the defensive. 
C) Should be used when interviewers want to put clients on the defensive. 
D) Should always be linked with paraphrases. 
A) Are effective for deep exploration of issues and should be used as often as possible. 
B) Can be used effectively, although they often put clients on the defensive. 
C) Should be used when interviewers want to put clients on the defensive. 
D) Should always be linked with paraphrases.

Question 17

Reflecting feeling requires more attending skill than reflecting content.

Accepted Answer

A) True 
 B)False

Question 18

Children frequently need less assistance than adults in labeling their feelings because they have not yet learned to censor what they say.

Accepted Answer

A) True 
 B)False

Question 19

Minimal encouragers sometimes indicate the interviewer is not attending.

Accepted Answer

A) True 
 B)False

Question 20

Which statement is true?

Accepted Answer

A) In the early stages of the interview, it is important to identify and define the problem clearly and concisely, thus facilitating problem solving later. 
B) In the early stages of the interview, it is important to listen; problem solving and information giving come much later. 
C) In the later stages of the interview, it is important to listen, but problem solving must come in the early stages so the client can relax knowing something is being done. 
D) Listening and problem solving should not be divided into separate stages; they should occur simultaneously throughout the interview. 
A) In the early stages of the interview, it is important to identify and define the problem clearly and concisely, thus facilitating problem solving later. 
B) In the early stages of the interview, it is important to listen; problem solving and information giving come much later. 
C) In the later stages of the interview, it is important to listen, but problem solving must come in the early stages so the client can relax knowing something is being done. 
D) Listening and problem solving should not be divided into separate stages; they should occur simultaneously throughout the interview.

"Exhilarated," "riled," and "stunned" are examples of feelings.

Your responses and behavior:

Use of vocabulary appropriate to a young client's level of cognitive development is important.

Confidentiality has to do with the rules for sharing client information by the interviewer.

Interviewers' audio or video record sessions only with permission from the client or legal representative.

Summarization:

Open and closed questions are of equal usefulness when interviewing.

Because client issues are developed in a cultural context, it is important to:

Both professional organizations and regulatory bodies have responsibility for setting guidelines for confidentiality and its limitations.

Interviewers are not required to inform clients when they must disclose confidential information to an outside source.

Confidentiality is a part of client right to privacy.

Reflection of feeling:

The foundation of the interview is:

Open questions:

Interviewers should be cautious about where and when they discuss confidential client information.

'Why' questions:

Reflecting feeling requires more attending skill than reflecting content.

Children frequently need less assistance than adults in labeling their feelings because they have not yet learned to censor what they say.

Minimal encouragers sometimes indicate the interviewer is not attending.

Which statement is true?

Programming a Foundation for Learning

Attending Behavior

Questioning

Reflecting Content

Reflecting Feeling

Confronting

Communicating Feeling and Immediacy

Self-Disclosure

Interpreting

Information Giving

Structuring for Exploration, Clarification, and Action

Enlisting Cooperation

Filters

Exam 6: Integrating Your Listening and Exploration Skills

"Exhilarated," "riled," and "stunned" are examples of feelings.

Your responses and behavior:

Use of vocabulary appropriate to a young client's level of cognitive development is important.

Confidentiality has to do with the rules for sharing client information by the interviewer.

Interviewers' audio or video record sessions only with permission from the client or legal representative.

Summarization:

Open and closed questions are of equal usefulness when interviewing.

Because client issues are developed in a cultural context, it is important to:

Both professional organizations and regulatory bodies have responsibility for setting guidelines for confidentiality and its limitations.

Interviewers are not required to inform clients when they must disclose confidential information to an outside source.

Confidentiality is a part of client right to privacy.

Reflection of feeling:

The foundation of the interview is:

Open questions:

Interviewers should be cautious about where and when they discuss confidential client information.

'Why' questions:

Reflecting feeling requires more attending skill than reflecting content.

Children frequently need less assistance than adults in labeling their feelings because they have not yet learned to censor what they say.

Minimal encouragers sometimes indicate the interviewer is not attending.

Which statement is true?

Programming a Foundation for Learning

Attending Behavior

Questioning

Reflecting Content

Reflecting Feeling

Confronting

Communicating Feeling and Immediacy

Self-Disclosure

Interpreting

Information Giving

Structuring for Exploration, Clarification, and Action

Enlisting Cooperation

Filters