Question 1

The four methods used to introduce an open question are:

Accepted Answer

A) "What, how, could, and when" 
B) "What, how, when, and why" 
C) "What, how, could, and why" 
D) Building rapport, self disclosure, a series of closed questions, and challenge 
E) A paraphrase, self disclosure, a series of closed questions, and challenge 
A) "What, how, could, and when" 
B) "What, how, when, and why" 
C) "What, how, could, and why" 
D) Building rapport, self disclosure, a series of closed questions, and challenge 
E) A paraphrase, self disclosure, a series of closed questions, and challenge C

Question 2

The effective interviewer:

Accepted Answer

A) Uses both closed and open questions, but uses open questions whenever possible. 
B) Never uses closed questions. 
C) Uses both closed and open questions, but uses closed questions whenever possible. 
D) With experience, learns not to use questions at all. 
A) Uses both closed and open questions, but uses open questions whenever possible. 
B) Never uses closed questions. 
C) Uses both closed and open questions, but uses closed questions whenever possible. 
D) With experience, learns not to use questions at all. A

Question 3

Details of expected outcomes of an interview relationship are usually self-evident to the client and do not need to be discussed.

Accepted Answer

A) True 
 B)False  False

Question 4

Open questions help clients explore and clarify their concerns.

Accepted Answer

A) True 
 B)False

Question 5

Which statement is true?

Accepted Answer

A) Because clients from other cultural groups can find direct questions intrusive, an indirect approach using history taking or a more general discussion of the client's life can be more appropriate. 
B) Because clients from other cultural groups can find direct questions intrusive, it is the interviewer's responsibility to explain the intention behind his or her questioning style before beginning the interview. 
C) Because clients from other cultural groups can find direct questions intrusive, interviewers working with these clients should refrain from asking any questions at all and simply let the client talk. 
D) Because clients from other cultural groups can find direct questions intrusive, it is the interviewer's responsibility to explain that this style is part of Euro-American culture, which will help the client become acclimatized to his or her new home. 
A) Because clients from other cultural groups can find direct questions intrusive, an indirect approach using history taking or a more general discussion of the client's life can be more appropriate. 
B) Because clients from other cultural groups can find direct questions intrusive, it is the interviewer's responsibility to explain the intention behind his or her questioning style before beginning the interview. 
C) Because clients from other cultural groups can find direct questions intrusive, interviewers working with these clients should refrain from asking any questions at all and simply let the client talk. 
D) Because clients from other cultural groups can find direct questions intrusive, it is the interviewer's responsibility to explain that this style is part of Euro-American culture, which will help the client become acclimatized to his or her new home.

Question 6

Rights to refuse or withdraw from service are of little importance when establishing informed consent.

Accepted Answer

A) True 
 B)False

Question 7

Asking effective questions alters the need for attending.

Accepted Answer

A) True 
 B)False

Question 8

Open questions can make clients uncomfortable because they put pressure on the client to come up with a lengthier question than a closed question would.

Accepted Answer

A) True 
 B)False

Question 9

Regular use of the same minimal encourager is not recommended.

Accepted Answer

A) True 
 B)False

Question 10

Minimal encouragers show that the interviewer is loosing interest in what the client is saying.

Accepted Answer

A) True 
 B)False

Question 11

A closed question is more useful for obtaining specific information.

Accepted Answer

A) True 
 B)False

Question 12

Interviewers use minimal encouragers:

Accepted Answer

A) To indicate that they are attending to what clients are saying, and to encourage clients to continue talking. 
B) To slow down talkative clients. 
C) To focus the interview. 
D) To indicate what they would like clients to continue talking about. 
A) To indicate that they are attending to what clients are saying, and to encourage clients to continue talking. 
B) To slow down talkative clients. 
C) To focus the interview. 
D) To indicate what they would like clients to continue talking about.

Question 13

Why questions are useful in getting at detailed answers to questions.

Accepted Answer

A) True 
 B)False

Question 14

Before you can ask effective questions, you must:

Accepted Answer

A) Listen carefully for background information, so you'll know what to ask about. 
B) Listen carefully for feelings, so you'll know which areas to delve into and which to avoid. 
C) Listen carefully and attend to what the client is saying. 
D) None of the above, as there is no such thing as a truly 'effective question' in counseling. 
A) Listen carefully for background information, so you'll know what to ask about. 
B) Listen carefully for feelings, so you'll know which areas to delve into and which to avoid. 
C) Listen carefully and attend to what the client is saying. 
D) None of the above, as there is no such thing as a truly 'effective question' in counseling.

Question 15

Questions starting with "how" encourage a client to give personal information.

Accepted Answer

A) True 
 B)False

Question 16

Client rights and responsibilities are described during informed consent.

Accepted Answer

A) True 
 B)False

Question 17

Which statement is true:

Accepted Answer

A) Both open and closed questions elicit information for the interviewer and assist a client in exploring and clarifying his or her concerns. 
B) Closed questions assist a client in exploring and clarifying his or her concerns. 
C) Open questions elicit information for the interviewer and assist a client in exploring and clarifying his or her concerns, while closed questions accomplish only the former. 
D) Open questions elicit information for the interviewer and assist a client in exploring and clarifying his or her concerns, while closed questions accomplish only the latter. 
A) Both open and closed questions elicit information for the interviewer and assist a client in exploring and clarifying his or her concerns. 
B) Closed questions assist a client in exploring and clarifying his or her concerns. 
C) Open questions elicit information for the interviewer and assist a client in exploring and clarifying his or her concerns, while closed questions accomplish only the former. 
D) Open questions elicit information for the interviewer and assist a client in exploring and clarifying his or her concerns, while closed questions accomplish only the latter.

Question 18

An open question can be easily answered by a "yes," "no," or brief answer.

Accepted Answer

A) True 
 B)False

Question 19

Closed questions can be answered:

Accepted Answer

A) With five words or less. 
B) With 'yes', 'no', or a specific fact. 
C) With nonverbal gestures. 
D) The same way as open questions-it's all a matter of semantics. 
A) With five words or less. 
B) With 'yes', 'no', or a specific fact. 
C) With nonverbal gestures. 
D) The same way as open questions-it's all a matter of semantics.

Question 20

Misuse of questioning can occur when:

Accepted Answer

A) Interviewers haven't put enough thought before the session into the kinds of questions they need to ask. 
B) They don't stop and ask clients for feedback on their questioning style during the session. 
C) Questions are asked only one at a time, because clients don't feel they have a choice in which questions to answer. 
D) Several questions are asked at once. 
A) Interviewers haven't put enough thought before the session into the kinds of questions they need to ask. 
B) They don't stop and ask clients for feedback on their questioning style during the session. 
C) Questions are asked only one at a time, because clients don't feel they have a choice in which questions to answer. 
D) Several questions are asked at once.

The four methods used to introduce an open question are:

The effective interviewer:

Details of expected outcomes of an interview relationship are usually self-evident to the client and do not need to be discussed.

Open questions help clients explore and clarify their concerns.

Which statement is true?

Rights to refuse or withdraw from service are of little importance when establishing informed consent.

Asking effective questions alters the need for attending.

Open questions can make clients uncomfortable because they put pressure on the client to come up with a lengthier question than a closed question would.

Regular use of the same minimal encourager is not recommended.

Minimal encouragers show that the interviewer is loosing interest in what the client is saying.

A closed question is more useful for obtaining specific information.

Interviewers use minimal encouragers:

Why questions are useful in getting at detailed answers to questions.

Before you can ask effective questions, you must:

Questions starting with "how" encourage a client to give personal information.

Client rights and responsibilities are described during informed consent.

Which statement is true:

An open question can be easily answered by a "yes," "no," or brief answer.

Closed questions can be answered:

Misuse of questioning can occur when:

Programming a Foundation for Learning

Attending Behavior

Reflecting Content

Reflecting Feeling

Integrating Your Listening and Exploration Skills

Confronting

Communicating Feeling and Immediacy

Self-Disclosure

Interpreting

Information Giving

Structuring for Exploration, Clarification, and Action

Enlisting Cooperation

Filters

Exam 3: Questioning

The four methods used to introduce an open question are:

The effective interviewer:

Details of expected outcomes of an interview relationship are usually self-evident to the client and do not need to be discussed.

Open questions help clients explore and clarify their concerns.

Which statement is true?

Rights to refuse or withdraw from service are of little importance when establishing informed consent.

Asking effective questions alters the need for attending.

Open questions can make clients uncomfortable because they put pressure on the client to come up with a lengthier question than a closed question would.

Regular use of the same minimal encourager is not recommended.

Minimal encouragers show that the interviewer is loosing interest in what the client is saying.

A closed question is more useful for obtaining specific information.

Interviewers use minimal encouragers:

Why questions are useful in getting at detailed answers to questions.

Before you can ask effective questions, you must:

Questions starting with "how" encourage a client to give personal information.

Client rights and responsibilities are described during informed consent.

Which statement is true:

An open question can be easily answered by a "yes," "no," or brief answer.

Closed questions can be answered:

Misuse of questioning can occur when:

Programming a Foundation for Learning

Attending Behavior

Reflecting Content

Reflecting Feeling

Integrating Your Listening and Exploration Skills

Confronting

Communicating Feeling and Immediacy

Self-Disclosure

Interpreting

Information Giving

Structuring for Exploration, Clarification, and Action

Enlisting Cooperation

Filters