Question 1

Which of the following is NOT one of the four stages of group development?

Accepted Answer

A)  Storming 
B)  Forming 
C)  Conforming 
D)  Norming 
A)  Storming 
B)  Forming 
C)  Conforming 
D)  Norming C

Question 2

Describe how self-managed work teams operate differently from traditional work teams.

Accepted Answer

Self-managed work teams operate by member consensus rather than with management direction. Self-managing work teams have become more common today, partly because of management's efforts to sustain competitive advantages through downsizing, increased efficiencies, enhanced technologies. Even companies that rely on an appointed leader make use of some forms of empowerment, a key concept of self-managed work groups and teams.

Question 3

Which of the following is NOT a benefit that members can derive from participation in an informal group?

Accepted Answer

A)  Satisfaction of security needs 
B)  Satisfaction of self-esteem needs 
C)  Satisfaction of social needs 
D)  Satisfaction of bureaucratic needs 
A)  Satisfaction of security needs 
B)  Satisfaction of self-esteem needs 
C)  Satisfaction of social needs 
D)  Satisfaction of bureaucratic needs D

Question 4

List the four stages of small group development and briefly describe each.

Accepted Answer

(1)Stage 1: Forming is the stage in whic

Question 5

In the performing stage of group development, the group engages in joint problem solving.

Accepted Answer

A) True 
 B)False

Question 6

Informal groups:

Accepted Answer

A)  are deliberately created by management of an organization. 
B)  evolve out of employees' need for social interaction. 
C)  are part of the organization chart. 
D)  are groups forming a part of the network working within an organization. 
A)  are deliberately created by management of an organization. 
B)  evolve out of employees' need for social interaction. 
C)  are part of the organization chart. 
D)  are groups forming a part of the network working within an organization.

Question 7

Internal power struggles and failure to achieve goals can prevent group cohesiveness.

Accepted Answer

A) True 
 B)False

Question 8

Committees and task forces are examples of formal groups.

Accepted Answer

A) True 
 B)False

Question 9

A virtuoso group is an example of an informal group.

Accepted Answer

A) True 
 B)False

Question 10

The forming stage of group development is typically a period of conflict and organization.

Accepted Answer

A) True 
 B)False

Question 11

Define what is meant by the term "team" and describe some of the characteristics that are indicative of a successful team.

Accepted Answer

A team is a collaboration of people who

Question 12

_____ results from activities that improve an organization's structure, technology, and people so it can achieve its objectives.

Accepted Answer

A)  Organizational behavior 
B)  Organizational effectiveness 
C)  Organizational theory 
D)  Organizational learning 
A)  Organizational behavior 
B)  Organizational effectiveness 
C)  Organizational theory 
D)  Organizational learning

Question 13

In the storming stage of group development, supervisors should react to conflict by suppressing it.

Accepted Answer

A) True 
 B)False

Question 14

Informal groups help members meet affiliation and social needs.

Accepted Answer

A) True 
 B)False

Question 15

Groups that are very congenial, agree on goals and feel like a team, will always succeed.

Accepted Answer

A) True 
 B)False

Question 16

Groups rarely result in synergy.

Accepted Answer

A) True 
 B)False

Question 17

The stage of group development in which the group develops open communication and group cohesion is the ____ stage.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 18

Changing an organization's people involves revising reward systems and managerial leadership.

Accepted Answer

A) True 
 B)False

Question 19

An organization should change to meet external environmental changes, but should resist any changes that affect the organization internally.

Accepted Answer

A) True 
 B)False

Question 20

Employees are more likely to support a change if it affects them adversely.

Accepted Answer

A) True 
 B)False

Which of the following is NOT one of the four stages of group development?

Describe how self-managed work teams operate differently from traditional work teams.

Which of the following is NOT a benefit that members can derive from participation in an informal group?

List the four stages of small group development and briefly describe each.

In the performing stage of group development, the group engages in joint problem solving.

Informal groups:

Internal power struggles and failure to achieve goals can prevent group cohesiveness.

Committees and task forces are examples of formal groups.

A virtuoso group is an example of an informal group.

The forming stage of group development is typically a period of conflict and organization.

Define what is meant by the term "team" and describe some of the characteristics that are indicative of a successful team.

_____ results from activities that improve an organization's structure, technology, and people so it can achieve its objectives.

In the storming stage of group development, supervisors should react to conflict by suppressing it.

Informal groups help members meet affiliation and social needs.

Groups that are very congenial, agree on goals and feel like a team, will always succeed.

Groups rarely result in synergy.

The stage of group development in which the group develops open communication and group cohesion is the ____ stage.

Changing an organization's people involves revising reward systems and managerial leadership.

An organization should change to meet external environmental changes, but should resist any changes that affect the organization internally.

Employees are more likely to support a change if it affects them adversely.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters

Exam 9: Group Development and Team Building

Which of the following is NOT one of the four stages of group development?

Describe how self-managed work teams operate differently from traditional work teams.

Which of the following is NOT a benefit that members can derive from participation in an informal group?

List the four stages of small group development and briefly describe each.

In the performing stage of group development, the group engages in joint problem solving.

Informal groups:

Internal power struggles and failure to achieve goals can prevent group cohesiveness.

Committees and task forces are examples of formal groups.

A virtuoso group is an example of an informal group.

The forming stage of group development is typically a period of conflict and organization.

Define what is meant by the term "team" and describe some of the characteristics that are indicative of a successful team.

_____ results from activities that improve an organization's structure, technology, and people so it can achieve its objectives.

In the storming stage of group development, supervisors should react to conflict by suppressing it.

Informal groups help members meet affiliation and social needs.

Groups that are very congenial, agree on goals and feel like a team, will always succeed.

Groups rarely result in synergy.

The stage of group development in which the group develops open communication and group cohesion is the ____ stage.

Changing an organization's people involves revising reward systems and managerial leadership.

An organization should change to meet external environmental changes, but should resist any changes that affect the organization internally.

Employees are more likely to support a change if it affects them adversely.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Controlling Productivity Quality and Safety

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters