Question 1

Budgets:

Accepted Answer

A)  reflect actual performance; not expected performance. 
B)  cannot be used to evaluate an entire department's performance. 
C)  tend to falsely signal areas that don't need attention as needing attention. 
D)  are affected by factors that are sometimes beyond the control of the employees. 
A)  reflect actual performance; not expected performance. 
B)  cannot be used to evaluate an entire department's performance. 
C)  tend to falsely signal areas that don't need attention as needing attention. 
D)  are affected by factors that are sometimes beyond the control of the employees. D

Question 2

Quality control involves measurements to assess how many products are being produced.

Accepted Answer

A) True 
 B)False  False

Question 3

Increased productivity can result in higher prices and smaller market shares.

Accepted Answer

A) True 
 B)False  False

Question 4

Increasing productivity leads to:

Accepted Answer

A)  higher prices. 
B)  improved standard of living. 
C)  lower wages. 
D)  smaller market shares. 
A)  higher prices. 
B)  improved standard of living. 
C)  lower wages. 
D)  smaller market shares.

Question 5

Since a budget reflects expected performance, it cannot be a basis for evaluating a department's actual performance.

Accepted Answer

A) True 
 B)False

Question 6

Another name for productivity is efficiency.

Accepted Answer

A) True 
 B)False

Question 7

In an effort to improve productivity in the United States, three productivity improvement measures have been introduced in manufacturing firms. Briefly describe each measure.

Accepted Answer

In an effort to improve productivity, th

Question 8

Explain the importance of productivity to both an individual company and the United States.

Accepted Answer

Productivity is important for several re

Question 9

During the 1980s, the U.S. productivity rate increased dramatically.

Accepted Answer

A) True 
 B)False

Question 10

The control chart is the backbone of statistical process control.

Accepted Answer

A) True 
 B)False

Question 11

Top management plays little role in controlling safety.

Accepted Answer

A) True 
 B)False

Question 12

Unions do not play a significant role in influencing the productivity of an organization.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not a factor that has influenced productivity in recent times?

Accepted Answer

A)  Robotics 
B)  Unionism 
C)  Computer-assisted manufacturing 
D)  Just-in-time inventory 
A)  Robotics 
B)  Unionism 
C)  Computer-assisted manufacturing 
D)  Just-in-time inventory

Question 14

Productivity is a measure that compares inputs to outputs and tells how efficiently a system is performing.

Accepted Answer

A) True 
 B)False

Question 15

Identify six tools used to assist in effective control of quality. Briefly describe each.

Accepted Answer

A flowchart is a visual representation o

Question 16

Output divided by input is:

Accepted Answer

A)  variance. 
B)  quality control. 
C)  productivity. 
D)  quality assurance. 
A)  variance. 
B)  quality control. 
C)  productivity. 
D)  quality assurance.

Question 17

Supervisors should promote safety in all of the following ways, EXCEPT :

Accepted Answer

A)  ignoring signs of fatigue as employees must be on the job to promote safety. 
B)  actively listening to employee complaints and suggestions concerning safety. 
C)  making regular safety inspections of all major equipment. 
D)  implementing a safety reward system. 
A)  ignoring signs of fatigue as employees must be on the job to promote safety. 
B)  actively listening to employee complaints and suggestions concerning safety. 
C)  making regular safety inspections of all major equipment. 
D)  implementing a safety reward system.

Question 18

The _____ displays if a process is free from special cause variation.

Accepted Answer

A)  histogram 
B)  control chart 
C)  fishbone diagram 
D)  run chart 
A)  histogram 
B)  control chart 
C)  fishbone diagram 
D)  run chart

Question 19

The official productivity measure of the U.S. is based on:

Accepted Answer

A)  labor output and input per hour. 
B)  quality output and labor output per hour. 
C)  volume of goods and services produced per worker. 
D)  volume of goods produced per year. 
A)  labor output and input per hour. 
B)  quality output and labor output per hour. 
C)  volume of goods and services produced per worker. 
D)  volume of goods produced per year.

Question 20

According to the 5S practice, _____ guides the supervisor to remove unneeded materials from the work area.

Accepted Answer

A)  shine 
B)  sustain 
C)  sort 
D)  straighten 
A)  shine 
B)  sustain 
C)  sort 
D)  straighten

Budgets:

Quality control involves measurements to assess how many products are being produced.

Increased productivity can result in higher prices and smaller market shares.

Increasing productivity leads to:

Since a budget reflects expected performance, it cannot be a basis for evaluating a department's actual performance.

Another name for productivity is efficiency.

In an effort to improve productivity in the United States, three productivity improvement measures have been introduced in manufacturing firms. Briefly describe each measure.

Explain the importance of productivity to both an individual company and the United States.

During the 1980s, the U.S. productivity rate increased dramatically.

The control chart is the backbone of statistical process control.

Top management plays little role in controlling safety.

Unions do not play a significant role in influencing the productivity of an organization.

Which of the following is not a factor that has influenced productivity in recent times?

Productivity is a measure that compares inputs to outputs and tells how efficiently a system is performing.

Identify six tools used to assist in effective control of quality. Briefly describe each.

Output divided by input is:

Supervisors should promote safety in all of the following ways, EXCEPT :

The _____ displays if a process is free from special cause variation.

The official productivity measure of the U.S. is based on:

According to the 5S practice, _____ guides the supervisor to remove unneeded materials from the work area.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters

Exam 14: Controlling Productivity Quality and Safety

Budgets:

Quality control involves measurements to assess how many products are being produced.

Increased productivity can result in higher prices and smaller market shares.

Increasing productivity leads to:

Since a budget reflects expected performance, it cannot be a basis for evaluating a department's actual performance.

Another name for productivity is efficiency.

In an effort to improve productivity in the United States, three productivity improvement measures have been introduced in manufacturing firms. Briefly describe each measure.

Explain the importance of productivity to both an individual company and the United States.

During the 1980s, the U.S. productivity rate increased dramatically.

The control chart is the backbone of statistical process control.

Top management plays little role in controlling safety.

Unions do not play a significant role in influencing the productivity of an organization.

Which of the following is not a factor that has influenced productivity in recent times?

Productivity is a measure that compares inputs to outputs and tells how efficiently a system is performing.

Identify six tools used to assist in effective control of quality. Briefly describe each.

Output divided by input is:

Supervisors should promote safety in all of the following ways, EXCEPT :

The _____ displays if a process is free from special cause variation.

The official productivity measure of the U.S. is based on:

According to the 5S practice, _____ guides the supervisor to remove unneeded materials from the work area.

Supervisory Management Roles and Challenges

Fundamentals of Planning

Decision Making Problem Solving and Ethics

Fundamentals of Organizing

Delegating Authority and Empowering Employees

Communication

Motivation

Leadership

Group Development and Team Building

Meetings and Facilitation Skills

Coaching for Higher Performance

Managing Conflict Stress and Time

Exercising Control

Selecting Appraising and Disciplining Employees

The Supervisor Labor Relations and Legal Issues

Filters