Exam 13: Exercising Control

arrow
  • Select Tags
search iconSearch Question
flashcardsStudy Flashcards
  • Select Tags

When results are substantially above standard, it is not important to determine why the deviation occurred.

Free
(True/False)
4.8/5
(40)
Correct Answer:
Verified

False

When performance deviates from standard, a supervisor should investigate to try to determine what caused the deviation, before taking corrective action.

Free
(True/False)
4.8/5
(36)
Correct Answer:
Verified

True

Because of information technology, decision making and control have been shifted upward to higher management.

Free
(True/False)
4.7/5
(39)
Correct Answer:
Verified

False

Which of the following would be a tangible standard?

(Multiple Choice)
4.8/5
(37)

The process of ensuring that an organization's objectives are achieved is known as:

(Multiple Choice)
4.7/5
(27)

List the steps in the controlling process.

(Essay)
4.9/5
(31)

Tangible standards relate to human characteristics that are difficult to measure.

(True/False)
4.8/5
(32)

The benefits of controls should be worth their cost of installation and operation.

(True/False)
4.9/5
(38)

To be effective, controls need to be accepted by the people they affect.

(True/False)
4.8/5
(37)

Identify and define the types of tangible performance standards that can be set. Give examples of each.

(Essay)
4.9/5
(37)

____ are controls that measure activities that are already complete.

(Multiple Choice)
4.8/5
(44)

Feedback controls are used while activities are taking place.

(True/False)
4.8/5
(37)

One result of the information revolution is that:

(Multiple Choice)
4.8/5
(37)

Using _____, a supervisor focuses on critical control needs and allows employees to handle most routine deviations from standard.

(Multiple Choice)
4.8/5
(32)

____ are controls that occur while an activity is taking place.

(Multiple Choice)
4.8/5
(43)

In deciding how to measure performance, the supervisor should:

(Multiple Choice)
4.8/5
(28)

Martha makes sure the flour she buys is fine enough and the other ingredients are fresh before she bakes her cakes. Which of the following methods of control is best illustrated by Martha's actions?

(Multiple Choice)
4.9/5
(47)

Standards must always be monetary if they are to be realistically used.

(True/False)
4.8/5
(37)

The process of ensuring that organizational objectives are achieved is known as planning.

(True/False)
4.9/5
(38)

The first step in the controlling function is actually a planning step.

(True/False)
4.7/5
(31)
Showing 1 - 20 of 68
close modal

Filters

  • Essay(0)
  • Multiple Choice(0)
  • Short Answer(0)
  • True False(0)
  • Matching(0)