Question 1

All members of a group have valuable perspectives.

Accepted Answer

A) True 
 B)False  True

Question 2

Group dynamics refers to how individuals work together as a team toward a common goal.

Accepted Answer

A) True 
 B)False  True

Question 3

All of the following are benefits of communicating in virtual groups EXCEPT ______________________.

Accepted Answer

A) not having to be present for the communication to take place 
B) having to use synchronous virtual groups all the time 
C) saving money 
D) being able to use asynchronous virtual groups 
A) not having to be present for the communication to take place 
B) having to use synchronous virtual groups all the time 
C) saving money 
D) being able to use asynchronous virtual groups B

Question 4

Using "I language" that phrases your interpretations and opinions as your own rather than defense-arousing "you language" is a strategy that should be employed in ___________________.

Accepted Answer

A) perception checking 
B) paraphrasing 
C) both a and b 
D) none of the above 
A) perception checking 
B) paraphrasing 
C) both a and b 
D) none of the above

Question 5

If a group member goes along with other group members, even though he or she personally opposes the view, he or she is engaging in the __________ style of conflict management.

Accepted Answer

A) avoiding 
B) accommodating 
C) competing 
D) compromising 
A) avoiding 
B) accommodating 
C) competing 
D) compromising

Question 6

Groups that don't experience conflict risk the problem of groupthink.

Accepted Answer

A) True 
 B)False

Question 7

_____________ is a disagreement or clash among ideas, principles, or people.

Accepted Answer

A) Conflict 
B) Debate 
C) Argument 
D) None of these 
A) Conflict 
B) Debate 
C) Argument 
D) None of these

Question 8

This type of leader is a person designated or elected to oversee the group process.

Accepted Answer

A) dictator 
B) informal leader 
C) democratic leader 
D) formal leader 
A) dictator 
B) informal leader 
C) democratic leader 
D) formal leader

Question 9

Avoiding means physically removing yourself from the conflict.

Accepted Answer

A) True 
 B)False

Question 10

Etiquette rules when communicating over computer networks to ____________________.

Accepted Answer

A) Internet etiquette 
B) common courtesy 
C) netiquette 
D) Web protocol 
A) Internet etiquette 
B) common courtesy 
C) netiquette 
D) Web protocol

Question 11

During the _________step of the systematic group problem-solving method, you might ask questions such as "why has the problem occurred?"  or "what are the symptoms of the problem?"

Accepted Answer

A) identify 
B) analyze the problem 
C) determine criteria for judging solutions 
D) generate a host of solutions 
A) identify 
B) analyze the problem 
C) determine criteria for judging solutions 
D) generate a host of solutions

Question 12

Collaborating occurs when people work through a problem together to discover a mutually acceptable solution.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is NOT a way we tend to deal with conflict?

Accepted Answer

A) separate the issues from the people involved 
B) keep our emotions in check 
C) phrase our comments descriptively, not judgmentally 
D) employing our perception checking but not our paraphrasing 
A) separate the issues from the people involved 
B) keep our emotions in check 
C) phrase our comments descriptively, not judgmentally 
D) employing our perception checking but not our paraphrasing

Question 14

Remote access reports are only prepared by one member of a group.

Accepted Answer

A) True 
 B)False

Question 15

In terms of responsibilities of group members and being committed to the group goal for a class project, you should __________________.

Accepted Answer

A) find a way to align your expertise with the agreed-upon goal of the group 
B) be a good team member once the group decides upon a topic 
C) work together on a topic that might not have been your first choice 
D) all of these 
A) find a way to align your expertise with the agreed-upon goal of the group 
B) be a good team member once the group decides upon a topic 
C) work together on a topic that might not have been your first choice 
D) all of these

Question 16

Four to seven people who work together to complete a specific task or solve a particular problem is called a ______________________.

Accepted Answer

A) discussion group 
B) problem-solving group 
C) solution group 
D) action-exchange group 
A) discussion group 
B) problem-solving group 
C) solution group 
D) action-exchange group

Question 17

Although working in a group to develop and deliver a presentation has its disadvantages , it is the preferred approach in business industry.

Accepted Answer

A) True 
 B)False

Question 18

The first step in the systematic group problem-solving method is to _______________.

Accepted Answer

A) identify and define the problem 
B) analyze the problem 
C) determine criteria for judging solutions 
D) generate a host of solutions 
A) identify and define the problem 
B) analyze the problem 
C) determine criteria for judging solutions 
D) generate a host of solutions

Question 19

A problem-solving discussion in front of an audience is a ___________________.

Accepted Answer

A) remote access report 
B) panel discussion 
C) symposium 
D) implementation 
A) remote access report 
B) panel discussion 
C) symposium 
D) implementation

Question 20

Scholars think that leaders are born.

Accepted Answer

A) True 
 B)False

All members of a group have valuable perspectives.

Group dynamics refers to how individuals work together as a team toward a common goal.

All of the following are benefits of communicating in virtual groups EXCEPT ______________________.

Using "I language" that phrases your interpretations and opinions as your own rather than defense-arousing "you language" is a strategy that should be employed in ___________________.

If a group member goes along with other group members, even though he or she personally opposes the view, he or she is engaging in the __________ style of conflict management.

Groups that don't experience conflict risk the problem of groupthink.

_____________ is a disagreement or clash among ideas, principles, or people.

This type of leader is a person designated or elected to oversee the group process.

Avoiding means physically removing yourself from the conflict.

Etiquette rules when communicating over computer networks to ____________________.

During the _________step of the systematic group problem-solving method, you might ask questions such as "why has the problem occurred?" or "what are the symptoms of the problem?"

Collaborating occurs when people work through a problem together to discover a mutually acceptable solution.

Which of the following is NOT a way we tend to deal with conflict?

Remote access reports are only prepared by one member of a group.

In terms of responsibilities of group members and being committed to the group goal for a class project, you should __________________.

Four to seven people who work together to complete a specific task or solve a particular problem is called a ______________________.

Although working in a group to develop and deliver a presentation has its disadvantages , it is the preferred approach in business industry.

The first step in the systematic group problem-solving method is to _______________.

A problem-solving discussion in front of an audience is a ___________________.

Scholars think that leaders are born.

Foundations of Public Speaking

Your First Speech

Listening

Determining and Appropriate Speech Goal

Adapting to Audiences

Topic Development

Organizing the Speech Body

The Introduction and Conclusion

Presentational Aids

Language and Oral Style

Delivery

Informative Speaking

Persuasive Messages

Persuasive Speaking

Ceremonial Speaking

Filters

Exam 16: Group Communication and Presentations

All members of a group have valuable perspectives.

Group dynamics refers to how individuals work together as a team toward a common goal.

All of the following are benefits of communicating in virtual groups EXCEPT ______________________.

Using "I language" that phrases your interpretations and opinions as your own rather than defense-arousing "you language" is a strategy that should be employed in ___________________.

If a group member goes along with other group members, even though he or she personally opposes the view, he or she is engaging in the __________ style of conflict management.

Groups that don't experience conflict risk the problem of groupthink.

_____________ is a disagreement or clash among ideas, principles, or people.

This type of leader is a person designated or elected to oversee the group process.

Avoiding means physically removing yourself from the conflict.

Etiquette rules when communicating over computer networks to ____________________.

During the _________step of the systematic group problem-solving method, you might ask questions such as "why has the problem occurred?" or "what are the symptoms of the problem?"

Collaborating occurs when people work through a problem together to discover a mutually acceptable solution.

Which of the following is NOT a way we tend to deal with conflict?

Remote access reports are only prepared by one member of a group.

In terms of responsibilities of group members and being committed to the group goal for a class project, you should __________________.

Four to seven people who work together to complete a specific task or solve a particular problem is called a ______________________.

Although working in a group to develop and deliver a presentation has its disadvantages , it is the preferred approach in business industry.

The first step in the systematic group problem-solving method is to _______________.

A problem-solving discussion in front of an audience is a ___________________.

Scholars think that leaders are born.

Foundations of Public Speaking

Your First Speech

Listening

Determining and Appropriate Speech Goal

Adapting to Audiences

Topic Development

Organizing the Speech Body

The Introduction and Conclusion

Presentational Aids

Language and Oral Style

Delivery

Informative Speaking

Persuasive Messages

Persuasive Speaking

Ceremonial Speaking

Filters