Exam 10: Managing Human Resources

A study in the construction industry found that when equipment is stolen from building sites, workers are the culprits 82 percent of the time. Which type of selection information would employers in the construction industry receive the greatest benefit from if their goal is to stop employee theft?

The U.S. chemical industry faces a looming shortage of process operators and is hiring new ones as fast as it can. The average age of an effective process operator is 50. A wave of retirements among these highly qualified and experienced operators in coming years will create openings for as many as 10,000 operators in the chemical industry. The retirement of the current operators is an example of ____.

The ____ interview uses only standardized, job-related interview questions that are prepared ahead of time and asked of all candidates

Identify three things that managers can do to minimize the problems inherent in terminating employees.

Which of the following statements about employee turnover is true?

Which of the following statements about federal employment law is true?

Trends in Hiring Practices Zachary Schneider saw a sign in the window of an Amy's Ice Creams franchise operation. The sign said the company was looking for new employees. When he went in to ask for a job application, he was given a paper bag and told to do "something creative with it." The test was to see whether the job applicant was suited to carrying out the chain's mission: "To make people's day." This type of pre-employment assessment is not unusual. Gourmet grocery chain Central Market uses a four-page application form which includes essay questions such as "Tell us about your favorite food experience." If it seems an applicant is a good match for the company, he or she is asked to make a statement about himself or herself using items found in the grocery store and to participate with other applicants in a roundtable discussion. Refer to Trends in Hiring Practices. Amy's is convinced that how applicants respond to its request to do something creative with a brown paper bag accurately predicts how well job applicants will perform if hired. In other words, it believes its pre-employment assessment method is ____.

Which of the following statements about résumés and job application forms is true?

From a legal perspective, there are two kinds of sexual harassment. They are ____.

Full compliance with federal law is enough to ensure that an organization cannot incur liability in sexual harassment complaints.

____ are procedures used to verify the truthfulness and accuracy of information that applicants provide about themselves and to uncover negative, job-related background information not provided by applicants.

Which of the following types of information would typically be collected as part of a job analysis?

The first selection device most job applicants encounter when they seek a job are ____.

Explain how job analysis is related to recruiting. Be sure to specify how it helps an organization to meet a basic legal requirement for human resource management.

____ is the process of finding, developing, and keeping the right people for the company.

Explain the nature and intent of federal employment law. Identify the circumstances under which protected characteristics such as gender, age, or religion can be used as the basis for employment decisions as well as the circumstances under which a company may be found guilty of illegal discrimination.

Briefly identify the EEOC's definition of sexual harassment. Also identify and describe the two kinds of sexual harassment that can be specified from a legal perspective.

Which of the following statements about Internet recruiting is true?

To ensure that sexual harassment laws are followed and not violated, companies should ____.

When a CEO opened the nationwide sales force meeting with a crude sexually explicit joke it was an example of ____.