Exam 1: Managing Email Messages With Outlook

When you have an email account, you also have an email ____.

When you reply to a message, you send the message to someone other than the person who sent the message.

The ____ states the reason for an email message.

Outlook creates email accounts for its users.

The first time you start Outlook on a home computer, the ____ feature guides you to provide information that Outlook needs to send and receive email messages.

The computer at your email service provider that handles outgoing email messages is called the ____.

A ____ folder is the location of a document to be moved or copied.

The ____ lists the contents of a folder.

The ____ is where you type an email message.

Critical Thinking Questions Case 1-1 Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department. Frank is new to Outlook, so he asks for help in processing the message. Frank wants to send a quick acknowledgment to his colleague, informing her that he received the message. However, he does not want the other recipients to see his acknowledgement. Which Outlook response option should he use?

The last part of an email address is the ____ name.

Email is the transmission of messages and files between computers or smart devices over a(n) ____.

When you send someone an email address, it travels across the Internet to the ____________________ email server at your ISP.

Unsolicited email messages are known as ____________________ or junk mail.

A ____ is information presented on a physical medium, such as paper.

To preview an attached file created in an Office 2013 application, you do not need to have that application installed on your computer.

A ____ is a device that forwards data on a network.

A printed copy of an email should not be counted on as a backup.

A(n) ____ folder is the location where you want to move or copy a file.

Critical Thinking Questions Case 1-2 Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities, and she turns to you for help. A name of one of Diane's colleagues is flagged as a misspelling, and she would like to prevent this from happening. What steps should she take?