Question 1

In the Windows 7 boot process, what is the first thing that happens when Startup BIOS turns control over to the MBR program?

Accepted Answer

The MBR program searches the partition t

Question 2

When you load Windows in Safe Mode, all files used for the load are recorded in the ______________________ file.

Accepted Answer

Ntbtlog.tx

Question 3

Which program is responsible for reading motherboard settings and running the POST ?

Accepted Answer

A)  Windows Boot Loader 
B)  Startup BIOS 
C)  Setup BIOS 
D)  BootMgr 
A)  Windows Boot Loader 
B)  Startup BIOS 
C)  Setup BIOS 
D)  BootMgr

Question 4

If the BIOS can find the hard drive but cannot read the drive or find what it is looking for, what steps can you take to try to resolve the problem?

Accepted Answer

1. Try to press F8 at startup and launch

Question 5

Match between columns
                        Premises: A lean operating system that can be used to troubleshoot problems when Windows refuses to start.
A self-diagnostic program used to perform a simple test of the CPU, RAM, and various I\O devices.
A Windows 7\Vista command that repairs the boot sector of the system partition.
Restart the computer by turning off the power or by pressing the Reset button
A Windows 7\Vista file structured the same as a registry file and contains configuration information about how Windows is started.
Registry settings and device drivers that were in effect when the computer last booted successfully.
To restart a PC without turning off the power
A command to manage hard drives, partitions, and volumes.
Recording all files used during the load process
The Windows 7\Vista program that manages the initial startup of Windows.

Accepted Answer

The Answer of diskpart and Last Known Good Configuration and is...

Question 6

Which key should be pressed during the boot in order to display the Advanced Boot Options?

Accepted Answer

A)  F4 
B)  F8 
C)  F10 
D)  F12 
A)  F4 
B)  F8 
C)  F10 
D)  F12

Question 7

What should be the first thing to try if the hard drive is not spinning at startup?

Accepted Answer

A)  switch out hard drives 
B)  check BIOS setup 
C)  check power connections and switches 
D)  switch out monitors 
A)  switch out hard drives 
B)  check BIOS setup 
C)  check power connections and switches 
D)  switch out monitors

Question 8

Which Windows RE tool should be used if you suspect the hard drive is corrupted?

Accepted Answer

A)  System Image Recovery 
B)  Command Prompt 
C)  System Restore 
D)  Startup Repair 
A)  System Image Recovery 
B)  Command Prompt 
C)  System Restore 
D)  Startup Repair

Question 9

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following symptoms might indicate that the MBR record is damaged?

Accepted Answer

A)  loud clicking noise 
B)  Invalid partition table error 
C)  RAID not found error message 
D)  Invalid boot disk error 
A)  loud clicking noise 
B)  Invalid partition table error 
C)  RAID not found error message 
D)  Invalid boot disk error

Question 11

WinLoad loads into memory the ________________ but does not start it yet.

Accepted Answer

Ntoskrnl,N

Question 12

A hard boot takes more time than a soft boot.

Accepted Answer

A) True 
 B)False

Question 13

What is Windows RE and how can you use it?

Accepted Answer

Windows Recovery Environment (Windows RE

Question 14

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Accepted Answer

The kernel activates the HAL, reads more

Question 15

Which command is used to check and repair the hard drive?

Accepted Answer

A)  System Restore 
B)  MSconfig 
C)  sfc \scannow 
D)  chkdsk c:\r 
A)  System Restore 
B)  MSconfig 
C)  sfc \scannow 
D)  chkdsk c:\r

Question 16

Which of the following keys will cause the Windows Boot Manager to appear as long as it is pressed during the boot process?

Accepted Answer

A)  F8 
B)  spacebar 
C)  F5 
D)  Enter 
A)  F8 
B)  spacebar 
C)  F5 
D)  Enter

Question 17

It is important to try the ________________________ early in the troubleshooting session before it is overwritten.

Accepted Answer

A)  Last Known Good Configuration 
B)  System Restore 
C)  Debugging Mode 
D)  Safe Recovery 
A)  Last Known Good Configuration 
B)  System Restore 
C)  Debugging Mode 
D)  Safe Recovery

In the Windows 7 boot process, what is the first thing that happens when Startup BIOS turns control over to the MBR program?

When you load Windows in Safe Mode, all files used for the load are recorded in the ______________________ file.

Which program is responsible for reading motherboard settings and running the POST ?

If the BIOS can find the hard drive but cannot read the drive or find what it is looking for, what steps can you take to try to resolve the problem?

Which key should be pressed during the boot in order to display the Advanced Boot Options?

What should be the first thing to try if the hard drive is not spinning at startup?

Which Windows RE tool should be used if you suspect the hard drive is corrupted?

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Which of the following symptoms might indicate that the MBR record is damaged?

WinLoad loads into memory the ________________ but does not start it yet.

A hard boot takes more time than a soft boot.

What is Windows RE and how can you use it?

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Which command is used to check and repair the hard drive?

Which of the following keys will cause the Windows Boot Manager to appear as long as it is pressed during the boot process?

It is important to try the ________________________ early in the troubleshooting session before it is overwritten.

First Look at Computer Parts and Tools

Working Inside a Computer

Introducing Windows Operating Systems

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting Hard Drives

Installing Windows

Supporting Io and Storage Devices

Satisfying Customer Needs

Maintaining Windows

Optimizing Windows

Troubleshooting Windows and Applications

Troubleshooting Hardware Problems

Connecting to and Setting up a Network

Networking Types, Devices, and Cabling

Windows Resources on a Network

Security Strategies

Supporting Notebooks

Mobile Devices and Client-Side Virtualization

Supporting Printers

Filters

Exam 14: Troubleshooting Windows Startup Problems

In the Windows 7 boot process, what is the first thing that happens when Startup BIOS turns control over to the MBR program?

When you load Windows in Safe Mode, all files used for the load are recorded in the ______________________ file.

Which program is responsible for reading motherboard settings and running the POST ?

If the BIOS can find the hard drive but cannot read the drive or find what it is looking for, what steps can you take to try to resolve the problem?

Which key should be pressed during the boot in order to display the Advanced Boot Options?

What should be the first thing to try if the hard drive is not spinning at startup?

Which Windows RE tool should be used if you suspect the hard drive is corrupted?

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Which of the following symptoms might indicate that the MBR record is damaged?

WinLoad loads into memory the ________________ but does not start it yet.

A hard boot takes more time than a soft boot.

What is Windows RE and how can you use it?

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Which command is used to check and repair the hard drive?

Which of the following keys will cause the Windows Boot Manager to appear as long as it is pressed during the boot process?

It is important to try the ________________________ early in the troubleshooting session before it is overwritten.

First Look at Computer Parts and Tools

Working Inside a Computer

Introducing Windows Operating Systems

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting Hard Drives

Installing Windows

Supporting Io and Storage Devices

Satisfying Customer Needs

Maintaining Windows

Optimizing Windows

Troubleshooting Windows and Applications

Troubleshooting Hardware Problems

Connecting to and Setting up a Network

Networking Types, Devices, and Cabling

Windows Resources on a Network

Security Strategies

Supporting Notebooks

Mobile Devices and Client-Side Virtualization

Supporting Printers

Filters