Question 1

The money owed the dental practice is termed ____________.

Accepted Answer

A)  accounts receivable 
B)  accounts payable 
C)  accounts due 
D)  past-due accounts 
A)  accounts receivable 
B)  accounts payable 
C)  accounts due 
D)  past-due accounts

Question 2

Dental supplies that are disposable are called ____________.

Accepted Answer

A)  expendable 
B)  nonexpendable 
C)  fixed 
D)  none of the above 
A)  expendable 
B)  nonexpendable 
C)  fixed 
D)  none of the above

Question 3

Which computer application can take numbers and electronically calculate data?

Accepted Answer

A)  Word processing 
B)  Graphics 
C)  Spreadsheets 
D)  None of the above 
A)  Word processing 
B)  Graphics 
C)  Spreadsheets 
D)  None of the above

Question 4

Upgrading the CDT codes are to be done now every ________ year(s).

Accepted Answer

A)  5 to 10 
B)  2 to 3 
C)  1 
D)  none of the above 
A)  5 to 10 
B)  2 to 3 
C)  1 
D)  none of the above

Question 5

Match between columns
                        Premises: Overhead
Net income
Accounts payable
Gross income

Accepted Answer

The Answer of Total accounts receivable and Amount the practice is...

Question 6

Care should be taken to eliminate scheduling problems. Office policies need to be developed regarding patients with special needs.

Accepted Answer

A) True 
 B)False

Question 7

Most offices make sure a backup document is available if everything is lost by ____________.

Accepted Answer

A)  using a copier machine 
B)  making two copies of a document 
C)  downloading files daily 
D)  none of the above 
A)  using a copier machine 
B)  making two copies of a document 
C)  downloading files daily 
D)  none of the above

Question 8

The list of amounts the carrier will pay for each service is the ____________.

Accepted Answer

A)  actual fees 
B)  uncovered fees 
C)  schedule of benefits 
D)  none of the above 
A)  actual fees 
B)  uncovered fees 
C)  schedule of benefits 
D)  none of the above

Question 9

The time between when an order is placed and the time it is received is the ____________.

Accepted Answer

A)  reorder point 
B)  rate of use 
C)  lead time 
D)  price break 
A)  reorder point 
B)  rate of use 
C)  lead time 
D)  price break

Question 10

Certified mail is when the sender needs a confirmation of delivery.

Accepted Answer

A) True 
 B)False

Question 11

The length of time a product can be stored until it begins to deteriorate is the ____________.

Accepted Answer

A)  expiration date 
B)  shelf life 
C)  expendable 
D)  none of the above 
A)  expiration date 
B)  shelf life 
C)  expendable 
D)  none of the above

Question 12

A certified check is one that the bank has verified as "good" for the amount indicated.

Accepted Answer

A) True 
 B)False

Question 13

Patients who are entitled to benefits under any dental plan are called ____________.

Accepted Answer

A)  beneficiaries 
B)  subscribers 
C)  providers 
D)  carriers 
A)  beneficiaries 
B)  subscribers 
C)  providers 
D)  carriers

Question 14

The expenses required to run the dental practice are termed ____________.

Accepted Answer

A)  net income 
B)  overhead 
C)  profit 
D)  gross income 
A)  net income 
B)  overhead 
C)  profit 
D)  gross income

Question 15

How many sections are on a daysheet?

Accepted Answer

A)  One 
B)  Three 
C)  Five 
D)  Seven 
A)  One 
B)  Three 
C)  Five 
D)  Seven

Question 16

____________ fee refers to the fee typically charged by the dentist for a specific procedure.

Accepted Answer

A)  Reasonable 
B)  Usual 
C)  Customary 
D)  All of the above 
A)  Reasonable 
B)  Usual 
C)  Customary 
D)  All of the above

Question 17

In most of today's offices, typing has been replaced by ____________.

Accepted Answer

A)  word processing 
B)  graphics 
C)  spreadsheets 
D)  none of the above 
A)  word processing 
B)  graphics 
C)  spreadsheets 
D)  none of the above

Question 18

The key to any dental office is ____________.

Accepted Answer

A)  effective patient scheduling 
B)  using a computer system 
C)  using the most up-to-date materials and equipment 
D)  having a pleasant staff 
A)  effective patient scheduling 
B)  using a computer system 
C)  using the most up-to-date materials and equipment 
D)  having a pleasant staff

Question 19

Usually the first contact the patient has with the dental office is with the ____________.

Accepted Answer

A)  receptionist 
B)  dental assistant 
C)  receptionist on the telephone 
D)  dentist 
A)  receptionist 
B)  dental assistant 
C)  receptionist on the telephone 
D)  dentist

Question 20

In the ____________ dental benefit plan, the participating dentist agrees to accept the fees listed under the plan for the total fee.

Accepted Answer

A)  capitation 
B)  contract for fee 
C)  direct reimbursement 
D)  managed care 
A)  capitation 
B)  contract for fee 
C)  direct reimbursement 
D)  managed care

Exam 40: Dental Office Management

The money owed the dental practice is termed ____________.

Dental supplies that are disposable are called ____________.

Which computer application can take numbers and electronically calculate data?

Upgrading the CDT codes are to be done now every ________ year(s).

Care should be taken to eliminate scheduling problems. Office policies need to be developed regarding patients with special needs.

Most offices make sure a backup document is available if everything is lost by ____________.

The list of amounts the carrier will pay for each service is the ____________.

The time between when an order is placed and the time it is received is the ____________.

Certified mail is when the sender needs a confirmation of delivery.

The length of time a product can be stored until it begins to deteriorate is the ____________.

A certified check is one that the bank has verified as "good" for the amount indicated.

Patients who are entitled to benefits under any dental plan are called ____________.

The expenses required to run the dental practice are termed ____________.

How many sections are on a daysheet?

____________ fee refers to the fee typically charged by the dentist for a specific procedure.

In most of today's offices, typing has been replaced by ____________.

The key to any dental office is ____________.

Usually the first contact the patient has with the dental office is with the ____________.

In the ____________ dental benefit plan, the participating dentist agrees to accept the fees listed under the plan for the total fee.

Introduction to the Dental Profession

Psychology Communication and Multicultural Interaction

Ethics Jurisprudence and the Health Information Portability and Accountability Act

Oral Health and Preventative Techniques

Nutrition

General Anatomy and Physiology

Head and Neck Anatomy

Embryology and Histology

Tooth Morphology

Microbiology

Infection Control

Management of Hazardous Materials

Preparation for Patient Care

Dental Charting

Pharmacology

Emergency Management

Introduction to the Dental Office and Basic Chairside Assisting

Basic Chairside Instruments and Tray Systems

Instrument Transfer and Maintaining the Operating Field

Anesthesia and Sedation

Introduction to Dental Radiography and Equipment

Production and Evaluation of Dental Radiographs

Extraoral and Digital Radiography

Endodontics

Oral and Maxillofacial Surgery

Dental Implants

Oral Pathology

Orthodontics

Pediatric Dentistry

Dental Sealants

Periodontics

Coronal Polish

Fixed Prosthodontics and Gingival Retraction

Computerized Impression and Restorative Systems

Cosmetic Dentistry and Whitening

Removable Prosthodontics

Dental Cements Bases Liners and Bonding Agents

Restorative Materials Matrix and Wedge

Laboratory Materials and Techniques

Employment Strategies

Filters