Exam 12: Disaster Recovery and Troubleshooting

How is the Device Manager used when troubleshooting a computer?

How is the Disk Management tool used when troubleshooting a computer?

Which of the following file formats can be used to save an event's log data?

System Information files use the extension ____ and store data in a compressed binary format.

The ____ console can be used to view real-time performance data or stored performance data from a log file.

Briefly describe the Help and Support utility.

____ allows the computer state to be rolled back to a previous restore point.

The ______________________________ is built into Windows 7 and is designed to detect memory (RAM) that is not operating correctly.

The ____ utility is an MMC console snap-in used to browse and manage the records of system events and messages stored in system event logs.

The ____ tool scans the current state of the computer and reports its findings in a searchable tree format.

The ____ console identifies what folders are shared on the current computer, who is connected to those shared folders, and what files in those shared folders are open.

____ allows the computer's operating system to be restored from an image created earlier with the Windows Backup and Restore utility.

Troubleshooting is a methodology that follows a fixed formula that guarantees success.

The ____ console presents controls and reports the state of installed services that can be managed from this user interface.

When data is lost, the only way to recover it may be from a backup copy.

The _________________________ wizard creates a complete image of the computer that allows the operating system, applications, data, and custom settings to all be restored at one time.

The ____ utility is an MMC-based utility used to manage several key systems and operations for a computer.

What are the systems that use the Computer Management utility?

The ____ console is used to view the recent and current status of tasks that are started automatically.

In Safe Mode, extra applications that usually start when Windows 7 is started are also executed.