Question 1

In the IS department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.

Accepted Answer

A) operations 
B) technology 
C) development 
D) outsourcing relations 
A) operations 
B) technology 
C) development 
D) outsourcing relations

Question 2

The responsibilities of a computer technician include ________.

Accepted Answer

A) installing software and repairing networks 
B) managing and protecting databases 
C) writing program documentation 
D) advising the CIO on emerging technologies 
A) installing software and repairing networks 
B) managing and protecting databases 
C) writing program documentation 
D) advising the CIO on emerging technologies

Question 3

Which of the following is true about outsourcing?

Accepted Answer

A) It increases budgetary instability due to the level of risk involved. 
B) It saves both direct and indirect management time. 
C) It creates diseconomies of scale. 
D) It guarantees a higher level of quality than that provided in-house. 
A) It increases budgetary instability due to the level of risk involved. 
B) It saves both direct and indirect management time. 
C) It creates diseconomies of scale. 
D) It guarantees a higher level of quality than that provided in-house.

Question 4

One of the major functions of the information systems department is to develop, operate, and maintain enterprise applications.

Accepted Answer

A) True 
 B)False

Question 5

Describe a steering committee and explain the CIO's role with regard to it.

Accepted Answer

A steering committee is a group of senio

Question 6

In the IS department, the ________ group manages computing infrastructure, including individual computers, in-house server farms, networks, and communications media.

Accepted Answer

A) operations 
B) technology 
C) development 
D) manufacturing 
A) operations 
B) technology 
C) development 
D) manufacturing

Question 7

Explain the risks associated with ending an outsourcing agreement.

Accepted Answer

•Critical knowledge in minds of vendors,

Question 8

Running a computer center for anyone other than a cloud vendor is not a promising career.

Accepted Answer

A) True 
 B)False

Question 9

A steering committee is a group of senior managers from the major business functions that works with the chief information officer to set the IS priorities and decide among major IS projects and alternatives.

Accepted Answer

A) True 
 B)False

Question 10

As strategies change, as the organization merges with other organizations, as divisions are sold, IS must evolve along with the organization.

Accepted Answer

A) True 
 B)False

Question 11

Users should report all IS problems, no matter how trivial, to the IS department.

Accepted Answer

A) True 
 B)False

Question 12

Mobile devices will become more expensive with dynamic user experiences in the future.

Accepted Answer

A) True 
 B)False

Question 13

List any four rights of users of information systems.

Accepted Answer

(Students may list any four rights.)
Use

Question 14

The steering committee provides a forum for users to express their needs, frustrations, and other issues they have with the IS department.

Accepted Answer

A) True 
 B)False

Question 15

It is reasonable for IS users to expect to receive repetitive training and support for the same issue.

Accepted Answer

A) True 
 B)False

Question 16

Outsourcing is the process of hiring another organization to perform a service.

Accepted Answer

A) True 
 B)False

Question 17

Outsourcing risk does not concern ending the agreement.

Accepted Answer

A) True 
 B)False

Question 18

Developing, operating, and maintaining an organization's computing infrastructure is a major function of the ________ department.

Accepted Answer

A) human resources 
B) information systems 
C) marketing 
D) manufacturing 
A) human resources 
B) information systems 
C) marketing 
D) manufacturing

Question 19

Outsourcing gathers all of the possible risks into the risk of choosing the right ________.

Accepted Answer

A) steering committee 
B) sales team 
C) technology 
D) vendor 
A) steering committee 
B) sales team 
C) technology 
D) vendor

Question 20

In IS departments, the technology office investigates new information systems technologies and determines how the organization can benefit from them.

Accepted Answer

A) True 
 B)False

In the IS department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.

The responsibilities of a computer technician include ________.

Which of the following is true about outsourcing?

One of the major functions of the information systems department is to develop, operate, and maintain enterprise applications.

Describe a steering committee and explain the CIO's role with regard to it.

In the IS department, the ________ group manages computing infrastructure, including individual computers, in-house server farms, networks, and communications media.

Explain the risks associated with ending an outsourcing agreement.

Running a computer center for anyone other than a cloud vendor is not a promising career.

A steering committee is a group of senior managers from the major business functions that works with the chief information officer to set the IS priorities and decide among major IS projects and alternatives.

As strategies change, as the organization merges with other organizations, as divisions are sold, IS must evolve along with the organization.

Users should report all IS problems, no matter how trivial, to the IS department.

Mobile devices will become more expensive with dynamic user experiences in the future.

List any four rights of users of information systems.

The steering committee provides a forum for users to express their needs, frustrations, and other issues they have with the IS department.

It is reasonable for IS users to expect to receive repetitive training and support for the same issue.

Outsourcing is the process of hiring another organization to perform a service.

Outsourcing risk does not concern ending the agreement.

Developing, operating, and maintaining an organization's computing infrastructure is a major function of the ________ department.

Outsourcing gathers all of the possible risks into the risk of choosing the right ________.

In IS departments, the technology office investigates new information systems technologies and determines how the organization can benefit from them.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Development Processes

Information Security Management

The International Dimension

Filters

Exam 11: Information Systems Management

In the IS department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.

The responsibilities of a computer technician include ________.

Which of the following is true about outsourcing?

One of the major functions of the information systems department is to develop, operate, and maintain enterprise applications.

Describe a steering committee and explain the CIO's role with regard to it.

In the IS department, the ________ group manages computing infrastructure, including individual computers, in-house server farms, networks, and communications media.

Explain the risks associated with ending an outsourcing agreement.

Running a computer center for anyone other than a cloud vendor is not a promising career.

A steering committee is a group of senior managers from the major business functions that works with the chief information officer to set the IS priorities and decide among major IS projects and alternatives.

As strategies change, as the organization merges with other organizations, as divisions are sold, IS must evolve along with the organization.

Users should report all IS problems, no matter how trivial, to the IS department.

Mobile devices will become more expensive with dynamic user experiences in the future.

List any four rights of users of information systems.

The steering committee provides a forum for users to express their needs, frustrations, and other issues they have with the IS department.

It is reasonable for IS users to expect to receive repetitive training and support for the same issue.

Outsourcing is the process of hiring another organization to perform a service.

Outsourcing risk does not concern ending the agreement.

Developing, operating, and maintaining an organization's computing infrastructure is a major function of the ________ department.

Outsourcing gathers all of the possible risks into the risk of choosing the right ________.

In IS departments, the technology office investigates new information systems technologies and determines how the organization can benefit from them.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Development Processes

Information Security Management

The International Dimension

Filters