Exam 15: Planning and Implementation
Exam 1: The Marketing Concept59 Questions
Exam 2: Marketing Strategy and Understanding Competitors58 Questions
Exam 3: The Marketing Environment58 Questions
Exam 4: Consumer Buying Behaviour60 Questions
Exam 5: Business Markets and Business Buying Behaviour58 Questions
Exam 6: Segmenting, Targeting and Positioning58 Questions
Exam 7: Marketing Research53 Questions
Exam 8: Product Decisions58 Questions
Exam 9: Developing Products and Managing Product Portfolios59 Questions
Exam 10: The Marketing of Services55 Questions
Exam 11: Marketing Channels58 Questions
Exam 12: Pricing57 Questions
Exam 13: Marketing Communications59 Questions
Exam 14: Branding and Packaging60 Questions
Exam 15: Planning and Implementation58 Questions
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The analysis of strengths and weaknesses focuses on internal factors that give the organization certain advantages and disadvantages in meeting the needs of its target markets.
(True/False)
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Which of the following is not a component of a marketing plan?
(Multiple Choice)
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Marketing planning and implementation are inextricably linked in successful businesses.
(True/False)
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Marketing plans may be developed for different product lines or specific markets.
(True/False)
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Marketing activity cannot be implemented effectively without the co-operation of employees.
(True/False)
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Experienced marketers should produce their own marketing plans without interference from outsiders.
(True/False)
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Managers are engaged in a process of revising their organization's mission and goals and developing corporate strategy, marketing objectives, marketing strategy, and, eventually, a marketing plan. This process is called:
(Multiple Choice)
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Which of the following is summary of the key components of a marketing plan?
(Multiple Choice)
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An expected level of performance against which actual performance can be compared is a:
(Multiple Choice)
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Empowerment refers to the measurement and evaluation of the quality of an organization's goods, services, or processes as compared with the best-performing companies in the industry.
(True/False)
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Customer relationship management strives to build satisfying exchange relationships between buyers and sellers by gathering useful data at all customer-contact points.
(True/False)
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The strategic planning process begins with a detailed analysis of the organization's strengths and weaknesses and the identification of opportunities and threats within the marketing environment.
(True/False)
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When an organization attempts to control its marketing activities, it may find it difficult to:
(Multiple Choice)
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Firms that truly adopt the marketing concept develop a distinct organizational culture based on a shared set of beliefs that makes customers' needs the pivotal point of the firm's decisions about strategy and operations.
(True/False)
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Although openness is not the solution to ethics issues, it does create trust and facilitates learning relationships.
(True/False)
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______ is the total amount of a product that customers will purchase within a specified period of time at a specific level of industry-wide marketing activity.
(Multiple Choice)
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What is the connection between internal strengths and weaknesses and external opportunities and threats?
(Essay)
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