Question 1

Match between columns
                        Premises: fixed office hours

Accepted Answer

The Answer of separate schedule when anesthesia is needed and is...

Question 2

Which of the following is NOT a presurgical instruction for a surgery patient?

Accepted Answer

A)  Do not feed animal 12 hours before surgery 
B)  Do not give water 8 hours before surgery 
C)  Restrict activity 8 hours before surgery 
D)  Arrive with the pet at a specified drop-off time 
A)  Do not feed animal 12 hours before surgery 
B)  Do not give water 8 hours before surgery 
C)  Restrict activity 8 hours before surgery 
D)  Arrive with the pet at a specified drop-off time C

Question 3

Walk-in clients are encouraged by veterinary facilities.

Accepted Answer

A) True 
 B)False  False

Question 4

The most common appointment schedule type is:

Accepted Answer

A)  the flow schedule 
B)  the wave schedule 
C)  the surgery schedule 
D)  fixed office hours 
A)  the flow schedule 
B)  the wave schedule 
C)  the surgery schedule 
D)  fixed office hours

Question 5

Match between columns
                        Premises: mobile services

Accepted Answer

The Answer of time frame a client is seen and is...

Question 6

Match between columns
                        Premises: appointment card

Accepted Answer

The Answer of set amount of time or space in is...

Question 7

Which of the following information is NOT needed for an appointment book?

Accepted Answer

A)  animal name 
B)  client phone number 
C)  the surgery schedule 
D)  fixed office hours 
A)  animal name 
B)  client phone number 
C)  the surgery schedule 
D)  fixed office hours

Question 8

It is helpful to cross off or place an X in the appointment slot when no office appointments should be scheduled.

Accepted Answer

A) True 
 B)False

Question 9

Match between columns
                        Premises: wave schedule

Accepted Answer

The Answer of appointment at client's home and set number is...

Question 10

Which type of appointment should be reserved ahead of time in the scheduled intervals?

Accepted Answer

A)  drop-off appointments 
B)  house call appointments 
C)  routine appointments 
D)  emergency appointments 
A)  drop-off appointments 
B)  house call appointments 
C)  routine appointments 
D)  emergency appointments

Question 11

Match between columns
                        Premises: walk-in appointment

Accepted Answer

The Answer of a client arrives without an appointment and is...

Question 12

Each staff member must know the veterinarian's abilities and time frames to schedule procedures.

Accepted Answer

A) True 
 B)False

Question 13

There are no types of appointments that must be approved by the veterinarian.

Accepted Answer

A) True 
 B)False

Question 14

Which statement about appointment scheduling is NOT true?

Accepted Answer

A)  Most clinics schedule an appointment every 15 minutes. 
B)  A walk-in is the name for a client who comes to practice without an appointment. 
C)  More complicated cases should be scheduled for the end of the day so that hospitalized patients can be treated in the morning. 
D)  The client should be called the day before an appointment to confirm. 
A)  Most clinics schedule an appointment every 15 minutes. 
B)  A walk-in is the name for a client who comes to practice without an appointment. 
C)  More complicated cases should be scheduled for the end of the day so that hospitalized patients can be treated in the morning. 
D)  The client should be called the day before an appointment to confirm.

Question 15

Match between columns
                        Premises: flow schedule

Accepted Answer

The Answer of vehicle equipped for veterinary appointments and set is...

Question 16

Match between columns
                        Premises: emergency

Accepted Answer

The Answer of patient needs immediate veterinary attention and a is...

Question 17

It is only necessary to call and remind clients of appointments if they did not receive an appointment card.

Accepted Answer

A) True 
 B)False

Question 18

The appointment schedule should be completed in blue or black ink.

Accepted Answer

A) True 
 B)False

Question 19

Match between columns
                        Premises: drop-off

Accepted Answer

The Answer of reminds clients of date and time of is...

Question 20

It may be helpful to color code a multiple doctor appointment schedule.

Accepted Answer

A) True 
 B)False

Exam 3: Scheduling and Appointments

Which of the following is NOT a presurgical instruction for a surgery patient?

Walk-in clients are encouraged by veterinary facilities.

The most common appointment schedule type is:

Which of the following information is NOT needed for an appointment book?

It is helpful to cross off or place an X in the appointment slot when no office appointments should be scheduled.

Which type of appointment should be reserved ahead of time in the scheduled intervals?

Each staff member must know the veterinarian's abilities and time frames to schedule procedures.

There are no types of appointments that must be approved by the veterinarian.

Which statement about appointment scheduling is NOT true?

It is only necessary to call and remind clients of appointments if they did not receive an appointment card.

The appointment schedule should be completed in blue or black ink.

It may be helpful to color code a multiple doctor appointment schedule.

Veterinary Medical Terminology and Abbreviations

Medical Records

Computer and Keyboarding Skills

Veterinary Office Management

Communication and Client Relations

Veterinary Ethics and Legal Issues

Dog Breed Identification and Production Management

Cat Breed Identification and Production Management

Avian Breed Identification and Production Management

Pocket Pet Health and Production Management

Rabbit Identification and Production Management

Reptile and Amphibian Breed Identification and Production Management

Ornamental Fish Identification and Production Management

Wildlife Management and Rehabilitation

Zoo and Exotic Animal Production Management

Laboratory Animal and Research Animal Management

Beef and Dairy Cattle Breed Identification and Production Management

Equine Breed Identification and Production Management

Draft Animal Breed Identification and Production Management

Swine Breed Identification and Production Management

Sheep Breed Identification and Production Management

Goat Breed Identification and Production Management

Poultry Breed Identification and Production Management

Aquaculture Identification and Production Management

The Structure of Living Things

The Musculoskeletal System

The Digestive System

Circulatory System

The Respiratory System

The Endocrine System

The Renal System

Reproductive System

The Immune System

The Nervous System

The Sensory System

Animal Nutrition

Microbiology and Parasitology As Disease Processes

Animal Behavior

Basic Veterinary Restraint and Handling Procedures

Veterinary Safety

Veterinary Sanitation and Aseptic Technique

The Physical Examination and Patient History

Examination Procedures

Hospital Procedures

Grooming Procedures

Veterinary Assisting Procedures

Laboratory Procedures

Radiology Procedures

Pharmacy Procedures

Surgical Assisting Procedures

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