Question 1

When discharging a client and patient, which is NOT necessary for the veterinary assistant to check?

Accepted Answer

A)  that the discharge instructions are clear 
B)  that the client has all the prescribed medications 
C)  that the client has made a follow up appointment, if necessary 
D)  the veterinary assistant should check all of these items 
A)  that the discharge instructions are clear 
B)  that the client has all the prescribed medications 
C)  that the client has made a follow up appointment, if necessary 
D)  the veterinary assistant should check all of these items D

Question 2

While everyone working at a veterinary facility can be described as a member of the veterinary health care team, who is legally responsible for the safety and well being of all employees and patients?

Accepted Answer

A)  veterinary assistant 
B)  veterinary technician 
C)  veterinarian 
D)  all of the above, that's why they call it a team 
A)  veterinary assistant 
B)  veterinary technician 
C)  veterinarian 
D)  all of the above, that's why they call it a team C

Question 3

Which of the following associations sets the standards of veterinary medicine?

Accepted Answer

A)  AAHA 
B)  AVMA 
C)  NAVTA 
D)  VHMA 
A)  AAHA 
B)  AVMA 
C)  NAVTA 
D)  VHMA B

Question 4

Match between columns
                        Premises: estimate

Accepted Answer

The Answer of list of items needed in the facility is...

Question 5

Match between columns
                        Premises: salary

Accepted Answer

The Answer of paper filled out according to employee wage is...

Question 6

The procedures manual outlines the employee dress code.

Accepted Answer

A) True 
 B)False

Question 7

Match between columns
                        Premises: travel sheet

Accepted Answer

The Answer of list of codes of services that allows is...

Question 8

Which of the following locations most likely is where an animal that has been hit by a car and needs immediate attention will be cared for?

Accepted Answer

A)  isolation ward 
B)  ICU 
C)  pharmacy 
D)  kennel ward 
A)  isolation ward 
B)  ICU 
C)  pharmacy 
D)  kennel ward

Question 9

Which activity can only be performed by a veterinarian?

Accepted Answer

A)  diagnosis of disease 
B)  paying bills 
C)  scheduling appointments 
D)  cleaning ears 
A)  diagnosis of disease 
B)  paying bills 
C)  scheduling appointments 
D)  cleaning ears

Question 10

Which of the following is NOT an acceptable form of professional appearance in a veterinary facility?

Accepted Answer

A)  high heeled open toed shoes 
B)  long, manicured artificial nails 
C)  hoop earrings that dangle 
D)  all of the above are unacceptable forms of appearance 
A)  high heeled open toed shoes 
B)  long, manicured artificial nails 
C)  hoop earrings that dangle 
D)  all of the above are unacceptable forms of appearance

Question 11

What does the term "cross training" mean when referring to staff members of a veterinary facility?

Accepted Answer

A)  Everyone in the facility is training to run a race 
B)  Each employee can do the tasks of other team members 
C)  Everyone in the hospital is trianed to diagnose diseases 
D)  The hospital employees have been studied by an efficiency report 
A)  Everyone in the facility is training to run a race 
B)  Each employee can do the tasks of other team members 
C)  Everyone in the hospital is trianed to diagnose diseases 
D)  The hospital employees have been studied by an efficiency report

Question 12

Which of the following is NOT a part of the licensure process for veterinarians or veterinary technicians?

Accepted Answer

A)  State Board exam 
B)  AS or BS degree program 
C)  Veterinary Practice Act 
D)  doctorate degree from a veterinary school 
A)  State Board exam 
B)  AS or BS degree program 
C)  Veterinary Practice Act 
D)  doctorate degree from a veterinary school

Question 13

The veterinarian is the only health care member that can legally perform surgery.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is an appropriate consideration when deciding on professional appearance?

Accepted Answer

A)  patient safety 
B)  staff safety 
C)  the potential for disease transmission 
D)  all of the above are appropriate considerations 
A)  patient safety 
B)  staff safety 
C)  the potential for disease transmission 
D)  all of the above are appropriate considerations

Question 15

Match between columns
                        Premises: pharmacy

Accepted Answer

The Answer of set of rules that govern veterinary medicine is...

Question 16

Match between columns
                        Premises: W-4 form

Accepted Answer

The Answer of list of codes of services that allows is...

Question 17

Match between columns
                        Premises: invoice

Accepted Answer

The Answer of paper filled out according to employee wage is...

Question 18

Match between columns
                        Premises: radiology

Accepted Answer

The Answer of list of codes of services that allows is...

Question 19

List 5 important items that are essential to the veterinary assistant's professional appearance and should be kept in pockets at all times.

Accepted Answer

clean, well fitted scrub unifo

Question 20

What is the name of the inventory control method in which a list is maintained of items that need to be reordered?

Accepted Answer

A)  shopping list 
B)  want list 
C)  reorder list 
D)  invoice list 
A)  shopping list 
B)  want list 
C)  reorder list 
D)  invoice list

Exam 5: Veterinary Office Management

When discharging a client and patient, which is NOT necessary for the veterinary assistant to check?

While everyone working at a veterinary facility can be described as a member of the veterinary health care team, who is legally responsible for the safety and well being of all employees and patients?

Which of the following associations sets the standards of veterinary medicine?

The procedures manual outlines the employee dress code.

Which of the following locations most likely is where an animal that has been hit by a car and needs immediate attention will be cared for?

Which activity can only be performed by a veterinarian?

Which of the following is NOT an acceptable form of professional appearance in a veterinary facility?

What does the term "cross training" mean when referring to staff members of a veterinary facility?

Which of the following is NOT a part of the licensure process for veterinarians or veterinary technicians?

The veterinarian is the only health care member that can legally perform surgery.

Which of the following statements is an appropriate consideration when deciding on professional appearance?

List 5 important items that are essential to the veterinary assistant's professional appearance and should be kept in pockets at all times.

What is the name of the inventory control method in which a list is maintained of items that need to be reordered?

Veterinary Medical Terminology and Abbreviations

Medical Records

Scheduling and Appointments

Computer and Keyboarding Skills

Communication and Client Relations

Veterinary Ethics and Legal Issues

Dog Breed Identification and Production Management

Cat Breed Identification and Production Management

Avian Breed Identification and Production Management

Pocket Pet Health and Production Management

Rabbit Identification and Production Management

Reptile and Amphibian Breed Identification and Production Management

Ornamental Fish Identification and Production Management

Wildlife Management and Rehabilitation

Zoo and Exotic Animal Production Management

Laboratory Animal and Research Animal Management

Beef and Dairy Cattle Breed Identification and Production Management

Equine Breed Identification and Production Management

Draft Animal Breed Identification and Production Management

Swine Breed Identification and Production Management

Sheep Breed Identification and Production Management

Goat Breed Identification and Production Management

Poultry Breed Identification and Production Management

Aquaculture Identification and Production Management

The Structure of Living Things

The Musculoskeletal System

The Digestive System

Circulatory System

The Respiratory System

The Endocrine System

The Renal System

Reproductive System

The Immune System

The Nervous System

The Sensory System

Animal Nutrition

Microbiology and Parasitology As Disease Processes

Animal Behavior

Basic Veterinary Restraint and Handling Procedures

Veterinary Safety

Veterinary Sanitation and Aseptic Technique

The Physical Examination and Patient History

Examination Procedures

Hospital Procedures

Grooming Procedures

Veterinary Assisting Procedures

Laboratory Procedures

Radiology Procedures

Pharmacy Procedures

Surgical Assisting Procedures

Filters