Exam 2: BCS Foundation Certificate in Business Analysis (BH0-013)

When running workshops it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop. Which of the following terms describes this role?

In which of the following categories would return on investment be considered when assessing the feasibility of a project?

Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?

Which stage in the waterfall model is considered as several separate stages in the V model?

What is the final stage of the waterfall systems devebpment lifecycle?

Which of the following is a primary activity in the value chain?

Which of the following types of activity help identify the KPI's of an organisation?

A software house is developing a software package specifically for hotel management. A business analyst has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?

Which of the following may be used as a basis for scripting acceptance tests?

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

What is stage 0 (zero) of the concerns-based adoption model?

Which of the following are steps in the Isaksen and Treffinger's creative problem solving model? a. Mess Finding. b. Data Modelling. c. Process Finding. d. Problem Finding. e. Solution Finding.

Which of the following lists includes only activities that are defined as support activities in the value chain?

Which of the following investigation techniques is the MOST time consuming?

An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security. What is the avoided cost in his proposal?

An organisation called Quality Signs' makes display signs for commercial customers. Which of the following are MOST likely to be the Actors in a CATWOE analysis?

Which of the following statement is TRUE about the process view of an organisation?

When undertaking a CATWOE' analysis, which sequence should the first four letters be considered in?

"The system should allow a user to enter customer details and select appropriate customers for a mailshot". What is wrong with this requirement?

Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?