Question 1

Gathering information about employee attitudes and opinions through surveys and focus groups provides _______ employee levels of engagement.

Accepted Answer

A)  Insight into 
B)  Intuition about 
C)  Instruction for 
D)  Individual measurement of 
A)  Insight into 
B)  Intuition about 
C)  Instruction for 
D)  Individual measurement of

Question 2

A high-involvement organization is an example of what type of OD intervention?

Accepted Answer

A)  Strategic 
B)  Techno-structural 
C)  Human resource management 
D)  Human process 
A)  Strategic 
B)  Techno-structural 
C)  Human resource management 
D)  Human process

Question 3

Pauline is a HR Professional for her organization and she's meeting with the sales manager Jim. Jim wants to know if Randy, one of his sales people, is considered exempt or not because he's doing outside sales. Pauline tells Jim that there are just two qualifiers for Randy to be considered exempt in his role as an outside salesperson. The first is that Randy's primary duty must be making sales. What is the other consideration?

Accepted Answer

A)  Randy must earn more than $48,234 per year. 
B)  Randy must not have a contract to complete sales. 
C)  Randy must be customarily engaged away from the employer's place of business. 
D)  Randy must earn all income from commission. 
A)  Randy must earn more than $48,234 per year. 
B)  Randy must not have a contract to complete sales. 
C)  Randy must be customarily engaged away from the employer's place of business. 
D)  Randy must earn all income from commission.

Question 4

An organization is meeting with its key executives including Janice, an SPHR. In this meeting the organization is looking for direction on the company's strategy. Janice defines five stages of strategic planning for an organization. Which of the following is the correct order of strategic planning for most organizations?

Accepted Answer

A)  Pre-planning stage, formulate strategy, environmental scan, implement strategy, evaluate strategy and make adjustments 
B)  Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 90 days of the EEOC's findings. 
C)  Pre-planning stage, environmental scan, formulate strategy, evaluate strategy and make adjustments, implement strategy 
D)  Pre-planning stage, environmental scan, formulate strategy, implement strategy, evaluate strategy and make adjustments 
A)  Pre-planning stage, formulate strategy, environmental scan, implement strategy, evaluate strategy and make adjustments 
B)  Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 90 days of the EEOC's findings. 
C)  Pre-planning stage, environmental scan, formulate strategy, evaluate strategy and make adjustments, implement strategy 
D)  Pre-planning stage, environmental scan, formulate strategy, implement strategy, evaluate strategy and make adjustments

Question 5

Holly is an HR Professional for her organization and she's creating a new application for employee candidates. On Holly's application form which item is allowed?

Accepted Answer

A)  Race 
B)  Gender 
C)  Request for background check 
D)  Sexual orientation 
A)  Race 
B)  Gender 
C)  Request for background check 
D)  Sexual orientation

Question 6

Which of the following ensures that employees working in different locations are paid at rates competitive in the labor market for specific jobs and locations?

Accepted Answer

A)  Geographic pay 
B)  Base pay 
C)  Hazard pay 
D)  Call-back pay 
A)  Geographic pay 
B)  Base pay 
C)  Hazard pay 
D)  Call-back pay

Question 7

Yolanda is an HR Professional for her organization that has 250 employees. Yolanda is working with Thomas, a manager in the company. Thomas reports that Carrie, one of his staff members, will be leaving the organization for a leave absence due to a pregnancy issue. Thomas wants to know if he can terminate Carrie's employment because she won't be able to complete her work due to the pregnancy issue. What's the best answer for this scenario?

Accepted Answer

A)  Yolanda should tell Thomas that Carrie's employment can be terminated as the organization does not meet the Pregnancy Discrimination Act with 500 minimum employees. 
B)  Yolanda should tell Thomas that Carrie must return to work within 28 days or the organization can assume that Carrie has resigned. 
C)  Yolanda should tell Thomas that Carrie must be treated the same way as any other temporarily disabled employee. 
D)  Yolanda should tell Thomas that Carrie's employment can be terminated as pregnancy issues are not allowable time away from the organization 
A)  Yolanda should tell Thomas that Carrie's employment can be terminated as the organization does not meet the Pregnancy Discrimination Act with 500 minimum employees. 
B)  Yolanda should tell Thomas that Carrie must return to work within 28 days or the organization can assume that Carrie has resigned. 
C)  Yolanda should tell Thomas that Carrie must be treated the same way as any other temporarily disabled employee. 
D)  Yolanda should tell Thomas that Carrie's employment can be terminated as pregnancy issues are not allowable time away from the organization

Question 8

Which of the following Acts provides protection to workers in the event of mass layoffs or plant closings?

Accepted Answer

A)  WARN 
B)  BLBA 
C)  FECA 
D)  OSHA 
A)  WARN 
B)  BLBA 
C)  FECA 
D)  OSHA

Question 9

What law requires organizations to pay their non-exempt employees one and one half times the regularly hour wage for work that exceeds 40 hours in one week?

Accepted Answer

A)  Davis Bacon Act 
B)  Service Contract Act 
C)  Walsh Healy Public Contracts Act 
D)  Fair Labor Standards Act 
A)  Davis Bacon Act 
B)  Service Contract Act 
C)  Walsh Healy Public Contracts Act 
D)  Fair Labor Standards Act

Question 10

Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

Accepted Answer

A)  Focus group 
B)  Workshop 
C)  Pilot group 
D)  Brainstorming session 
A)  Focus group 
B)  Workshop 
C)  Pilot group 
D)  Brainstorming session

Question 11

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

Accepted Answer

A)  Perpetuating past discrimination 
B)  Religious persecution in the workforce 
C)  Disparate treatment 
D)  Quality control 
A)  Perpetuating past discrimination 
B)  Religious persecution in the workforce 
C)  Disparate treatment 
D)  Quality control

Question 12

One factor of the Uniform Guidelines on Employee Selection is reliability during interviews. Which of the following statements is the best description of reliability during interviews?

Accepted Answer

A)  Interviews should adapt job-related questions for each candidate for a particular position based on the candidate's experience. 
B)  Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for a particular position. 
C)  Interviews should prepare and consistently use questions that will be asked of all candidates based on the candidate's submitted resume. 
D)  Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for all employment positions within the organization. 
A)  Interviews should adapt job-related questions for each candidate for a particular position based on the candidate's experience. 
B)  Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for a particular position. 
C)  Interviews should prepare and consistently use questions that will be asked of all candidates based on the candidate's submitted resume. 
D)  Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for all employment positions within the organization.

Question 13

Federal legislation does not specifically prohibit disparate treatment of caregivers, but claims of disparate treatment for employees caring for elders, children, or disabled family members increased 450 percent between 1990 and 2005. On what basis are these claims filed? Each correct answer represents a complete solution. Choose all that apply.

Accepted Answer

A)  Americans with Disabilities Act 
B)  Family Medical Leave Act 
C)  Dvis-Bacon Act 
D)  Title VII 
A)  Americans with Disabilities Act 
B)  Family Medical Leave Act 
C)  Dvis-Bacon Act 
D)  Title VII

Question 14

Your organization has decided to implement a suggestion box for employees to anonymously voice their opinions about issues and concerns within the organization. While this approach is good, what must management do with these suggestions for employees to see the value?

Accepted Answer

A)  Read the suggestions. 
B)  Discuss the suggestions. 
C)  Post the suggestions for everyone to see. 
D)  Act on the suggestions quickly. 
A)  Read the suggestions. 
B)  Discuss the suggestions. 
C)  Post the suggestions for everyone to see. 
D)  Act on the suggestions quickly.

Question 15

OSHA defines occupational safety and health hazards and how employers are to respond to certain scenarios that could happen in the workplace. One such standard is The General Duty Standard, Section 5. What does this standard mandate for employers?

Accepted Answer

A)  Requires employers to provide emergency action plans to inform employees of appropriate procedures to follow during a fire or evacuation 
B)  Requires employers to provide jobs and a workplace environment that are free from recognized safety and health hazards 
C)  Requires employers to provide a safe, operational, level of noise and noise prevention in the workplace 
D)  Requires employers to provide a fire prevention plan to handle and store dangerous chemicals from the threat of fire or combustion 
A)  Requires employers to provide emergency action plans to inform employees of appropriate procedures to follow during a fire or evacuation 
B)  Requires employers to provide jobs and a workplace environment that are free from recognized safety and health hazards 
C)  Requires employers to provide a safe, operational, level of noise and noise prevention in the workplace 
D)  Requires employers to provide a fire prevention plan to handle and store dangerous chemicals from the threat of fire or combustion

Question 16

Which of the following are non-monetary rewards that a company can provide to its employees? Each correct answer represents a complete solution. Choose all that apply.

Accepted Answer

A)  Recognition 
B)  Cash compensation 
C)  Flexible hours 
D)  Opportunity to learn 
A)  Recognition 
B)  Cash compensation 
C)  Flexible hours 
D)  Opportunity to learn

Question 17

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

Accepted Answer

A)  Sharing 
B)  Mitigation 
C)  Enhancing 
D)  Transference 
A)  Sharing 
B)  Mitigation 
C)  Enhancing 
D)  Transference

Question 18

The ability of an employee to use multiple skill sets on the job represents which of the following job-enrichment activities?

Accepted Answer

A)  Job rotation 
B)  Skill variety 
C)  Task identity 
D)  Task variety 
A)  Job rotation 
B)  Skill variety 
C)  Task identity 
D)  Task variety

Question 19

As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. Which of the following statements is an example of an express contract that could affect a person's employment?

Accepted Answer

A)  You'll have a job as long as we're in business. 
B)  Either party, the employer or employee, can terminate the employment relationship at will. 
C)  If you quit that position in our company, we'll give you this position here. 
D)  You will do what I say when I say it. 
A)  You'll have a job as long as we're in business. 
B)  Either party, the employer or employee, can terminate the employment relationship at will. 
C)  If you quit that position in our company, we'll give you this position here. 
D)  You will do what I say when I say it.

Question 20

What act prohibits discrimination on the basis of physical and mental disabilities?

Accepted Answer

A)  ADEA of 1967 
B)  Rehabilitation Act of 1973 
C)  VEVRAA of 1974 
D)  IRCA of 1986 
A)  ADEA of 1967 
B)  Rehabilitation Act of 1973 
C)  VEVRAA of 1974 
D)  IRCA of 1986

Gathering information about employee attitudes and opinions through surveys and focus groups provides _______ employee levels of engagement.

A high-involvement organization is an example of what type of OD intervention?

Holly is an HR Professional for her organization and she's creating a new application for employee candidates. On Holly's application form which item is allowed?

Which of the following ensures that employees working in different locations are paid at rates competitive in the labor market for specific jobs and locations?

Which of the following Acts provides protection to workers in the event of mass layoffs or plant closings?

What law requires organizations to pay their non-exempt employees one and one half times the regularly hour wage for work that exceeds 40 hours in one week?

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

One factor of the Uniform Guidelines on Employee Selection is reliability during interviews. Which of the following statements is the best description of reliability during interviews?

Your organization has decided to implement a suggestion box for employees to anonymously voice their opinions about issues and concerns within the organization. While this approach is good, what must management do with these suggestions for employees to see the value?

OSHA defines occupational safety and health hazards and how employers are to respond to certain scenarios that could happen in the workplace. One such standard is The General Duty Standard, Section 5. What does this standard mandate for employers?

Which of the following are non-monetary rewards that a company can provide to its employees? Each correct answer represents a complete solution. Choose all that apply.

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

The ability of an employee to use multiple skill sets on the job represents which of the following job-enrichment activities?

As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. Which of the following statements is an example of an express contract that could affect a person's employment?

What act prohibits discrimination on the basis of physical and mental disabilities?

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Exam 3: Senior Professional in Human Resources

Gathering information about employee attitudes and opinions through surveys and focus groups provides _______ employee levels of engagement.

A high-involvement organization is an example of what type of OD intervention?

Holly is an HR Professional for her organization and she's creating a new application for employee candidates. On Holly's application form which item is allowed?

Which of the following ensures that employees working in different locations are paid at rates competitive in the labor market for specific jobs and locations?

Which of the following Acts provides protection to workers in the event of mass layoffs or plant closings?

What law requires organizations to pay their non-exempt employees one and one half times the regularly hour wage for work that exceeds 40 hours in one week?

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

One factor of the Uniform Guidelines on Employee Selection is reliability during interviews. Which of the following statements is the best description of reliability during interviews?

Your organization has decided to implement a suggestion box for employees to anonymously voice their opinions about issues and concerns within the organization. While this approach is good, what must management do with these suggestions for employees to see the value?

OSHA defines occupational safety and health hazards and how employers are to respond to certain scenarios that could happen in the workplace. One such standard is The General Duty Standard, Section 5. What does this standard mandate for employers?

Which of the following are non-monetary rewards that a company can provide to its employees? Each correct answer represents a complete solution. Choose all that apply.

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

The ability of an employee to use multiple skill sets on the job represents which of the following job-enrichment activities?

As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. Which of the following statements is an example of an express contract that could affect a person's employment?

What act prohibits discrimination on the basis of physical and mental disabilities?

Global Professional in Human Resources

Professional in Human Resources

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