Exam 16: Store Layout, Design, and Visual Merchandising
Exam 1: Introduction to the World of Retailing88 Questions
Exam 2: Types of Retailers82 Questions
Exam 3: Multichannel and Omnichannel Retailing57 Questions
Exam 4: Customer Buying Behavior124 Questions
Exam 5: Retail Market Strategy124 Questions
Exam 6: Financial Strategy87 Questions
Exam 7: Retail Locations85 Questions
Exam 8: Retail Site Location88 Questions
Exam 9: Information Systems and Supply Chain Management83 Questions
Exam 10: Customer Relationship Management80 Questions
Exam 11: Managing the Merchandise Planning Process92 Questions
Exam 12: Buying Merchandise84 Questions
Exam 13: Retail Pricing87 Questions
Exam 14: Retail Communication Mix75 Questions
Exam 15: Human Resources and Managing the Store87 Questions
Exam 16: Store Layout, Design, and Visual Merchandising90 Questions
Exam 17: Customer Service85 Questions
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Sam's merchandise is sold in large quantities and stacked high on metal shelving. This merchandising gives the customer a message of low prices. Which of the following merchandising techniques is Sam's using?
(Multiple Choice)
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________ refers to products that customers decided to buy before entering the store.
(Multiple Choice)
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Which of the following retail stores is most likely to have a racetrack layout?
(Multiple Choice)
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The trade-off between ease of finding merchandise and providing a varied and interesting layout is determined by
(Multiple Choice)
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Which of the following has the least consideration when a retailer is deciding how much floor or shelf space to allocate to merchandise categories and brands?
(Multiple Choice)
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Which store layout is used primarily by supermarkets and full-line discount stores?
(Multiple Choice)
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Star Tax Services opens many offices around the country to accommodate the tax season. The company has the ability to piece together new offices, expand existing offices, or alter the design for a unique space in a matter of hours. Which of the following design considerations related to controlling costs can be seen in this example?
(Multiple Choice)
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On the basis of the analysis of historical sales, gross margins, turnover, the sizes of product packaging for each SKU, and the retailer's design criteria, a software can determine the optimal shelf space and location for each SKU. This describes the process of creating an effective
(Multiple Choice)
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A diagram that shows how and where specific products should be placed on retail shelves or displays to increase customer purchases is called a(n)
(Multiple Choice)
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Why is it important for stores to be designed with flexibility in mind?
(Multiple Choice)
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________ refers to the design of an environment by stimulation of the five senses.
(Multiple Choice)
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Willa is the manager of a pet store and wants to display an advertisement for dog food on sale in the store window. What type of signage should she use?
(Multiple Choice)
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Retailers are required to provide all of the following for disabled customers except
(Multiple Choice)
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Stores design provides hedonic benefits by enabling customers to locate and purchase products in an efficient and timely manner with minimum hassle.
(True/False)
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The two benefits customers seek when shopping are customer satisfaction and customer service.
(True/False)
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Which of the following statements is True of lighting when creating an appealing store atmosphere?
(Multiple Choice)
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The grid layout is well suited for customers who are primarily interested in the hedonic benefits offered by a store.
(True/False)
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