Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Describe Lawrence Kohlberg's three levels of personal moral development. Imagine that you manage a local bookstore, and explain how your management style or techniques would be different at each level.

________ are the relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior. These beliefs may include the idea that employees should be promoted solely on the basis of merit, that no bribes will be paid to foreign officials to obtain business licenses, and that companies should offer extended maternity leave upon the employee's request.

Arielle, a successful banker and educator, has decided to retire, but she is very interested in staying involved with a company "that cares." So when asked to serve on its board of directors, she gladly accepted the invitation. As a member of the board, Arielle will be involved with the organization's

Josiah was unhappy with how his boss was promoting individuals on his team. He felt like was being overlooked because of his race and the fact that he had reported an incident to management a year before. Instead of speaking to his boss and human resources about his hunch, he posted about it on Facebook. When confronted, he claimed he was protected as a(n) ________, even though he posted on Facebook.

Every Saturday Mrs. Luo and hundreds of other shoppers visit Zion Market, a grocery store, to buy food for their home or business. These shoppers are ________ of Zion.

Business scholar Archie Carroll suggested that ________ is the first and primary responsibility of an organization in the global economy.

Shane, a sales manager, remarked that typically her employees are resentful when the CEO announces bonuses because the employees know that the bonuses will not be given out based on

This question has two parts; be sure to answer each one. First, what are stakeholders, and why is it important for managers to understand this concept? Second, describe the stakeholders at a nonprofit organization, Not For Me, whose employees travel to grammar schools to talk with students about the dangers of drugs.

North West Jacket Company has a policy that each employee volunteer at the local elementary school reading or helping with math for 2 hours a month. They also donate coats for all children who need them in the winter and give a financial contribution to the school. North West is demonstrating its social responsibility through

Roanoke Paper has planted a tree for every tree it has cut down for the last 20 years. It also recycles its water through a sophisticated filter system that it can conserve this natural resource. Explain how Roanoke Paper has gone green.

Bob, the owner of Orthopedic Supply, just discovered that his trusted friend Ruth, his accountant for over 30 years, has been mishandling the company books and stealing from the company bank account. Bob must decide whether to ignore his friend's actions and avoid bad publicity for Orthopedic Supply, or to have Ruth arrested for embezzlement. Bob is facing

Local communities are stakeholders of organizations because communities

Kentucky Derby, a successful farm equipment supply company in the South, has joined forces with Hammer and Nail, a national hardware and home retailer. As a result of this new relationship, Kentucky Derby can open stores in other regions and Hammer and Nail can now offer a high-quality product in the farm community. Kentucky Derby and Hammer and Nail are now

When the Young Minds Child Care Center looks at the recent increase in the number of working mothers in its neighborhood to determine how many employees to hire, its managers are studying demographic forces.

"Glenn is the president of the senior class, and he is having a very busy semester, trying to balance his coursework and his internship at a major company. He can't find the time he needs to write a term paper for his history course. To save himself time, he decides to buy a prewritten paper from a website that sells papers for a hefty fee." Alexi, his roommate, finds out and reports him to the Dean of Student Services. Glenn is given an F on the paper and a chance to rewrite it, which is seen as generous. Justify Alexi's actions.

The company that Layton owns, the Music Box, is a family-owned company that has been in business for more than 100 years. Layton wants to give back to the people of the community to acknowledge their role in the store's success. He decides to donate a significant portion of the store's profits to a charity every year. Layton's decision is an example of ________ in action.

Mackenzie, a successful store manager, leads her employees by encouraging them and showing that she genuinely believes in them. She also encourages group and team efforts. Mackenzie manages at Kohlberg's ________ level of personal moral development.

How can you become an ethical consumer?

An organization's internal stakeholders consist of

Contrast the viewpoints for and against social responsibility. Which leading economist argued against social responsibility?