Exam 9: Staffing Training and Compensation for Global Operations

What is the difference between PCNs, HCNs, and TCNs?

What training techniques are suggested by Tung to assist expatriates?

When the expatriate manager and his or her family are able to function effectively in two cultures, it is known as the ________ stage.

Hsi-An Shih' s study of MNE's in five different countries found that performance appraisal feedback was provided in a one-way format by managers in ________.

What are common causes of expatriate failure?

During which stage of a firm's globalization are the training needs of host-country nationals most likely the highest?

With reference to the "Best Human Resources Management Practices Project," discuss the four practices that researchers found to be universal within the cultures studied. Then, give an example of a practice that differed across two countries.

According to research, most U.S. firms fail to include ________ in their assessment of potential candidates for international assignments.

All of the following are training techniques classified by Tung EXCEPT ________.

According to the "Best International Human Resource Management Practices Project," the most important selection tool in Korea is ________, but in Taiwan the most important selection tool is ________.

Ideally, the ________ of the firm should dictate the organizational structure and staffing needs of the firm.

To ensure that expatriates do not lose out through their overseas assignment, the ________ approach is often used to equalize the standard of living between the host country and the home country and to add some compensation for inconvenience or qualitative loss.

Chinese recruits at Starbucks have stated that they are primarily interested in ________.

What are the advantages of using expatriates to manage foreign subsidiaries?

The concept of "keeping the expatriate whole" in terms of compensation most likely means ensuring that the expatriate's ________.

Sears Department Store has over 900 stores in the U.S. and over 300 stores in Mexico and Canada. Sears has been particularly successful in Mexico, and the firm's executives believe Sears should expand into other Latin American countries. As a result, plans are underway for the construction of a new Sears store in Managua, Nicaragua. Construction should be complete within three months, so staff selection needs to begin soon. Sears' executives are considering the idea of using parent-country nationals to manage the new store in Nicaragua. Which of the following questions is LEAST relevant to the decision to fill management positions in Sears' Nicaragua store with parent-country nationals?

What is the difference between culture shock and subculture shock?

Fred, an American, works as a manager at his firm's headquarters in New York. He recently learned that he has been assigned to manage the firm's subsidiary office in Tokyo and that he will be relocating to Japan within the next six weeks. This is an example of the ________ staffing approach.

Which staffing approach is best when a firm has been structured around a centralized approach to globalization and is at the internationalization stage of strategic expansion?

Explain the balance sheet approach.