Question 1

What is the role of IHRM in a firm's global strategy? What factors influence IHRM policies and practices at global firms?

Accepted Answer

A vital component of implementing global

Question 2

Which of the following best explains why China has a surplus of entry-level managers but very few upper-level managers?

Accepted Answer

A)  The Chinese culture holds that women should not work in business. 
B)  The Chinese government limits the age at which people may work. 
C)  Many Chinese attended college in the U.S. and never returned. 
D)  Most Chinese prefer to attend trade school rather than college. 
A)  The Chinese culture holds that women should not work in business. 
B)  The Chinese government limits the age at which people may work. 
C)  Many Chinese attended college in the U.S. and never returned. 
D)  Most Chinese prefer to attend trade school rather than college.

Question 3

Which of the following is most likely a characteristic of the irritation and hostility stage of culture shock?

Accepted Answer

A)  hyperactivity 
B)  disorientation 
C)  social anxiety 
D)  memory loss 
A)  hyperactivity 
B)  disorientation 
C)  social anxiety 
D)  memory loss

Question 4

Historically, Japanese firms have used the ethnocentric staffing approach. What are the common disadvantages of the ethnocentric staffing approach? What IHRM practices of many Japanese firms have helped to minimize or eliminate these typical disadvantages?

Accepted Answer

Two disadvantages of the ethnocentric ap

Question 5

Which of the following factors will most likely improve the integration of expatriate staff with local staff?

Accepted Answer

A)  exhibiting a different way of thinking 
B)  teaching locals about market economy 
C)  having a short expatriate assignment 
D)  being an autocratic manager 
A)  exhibiting a different way of thinking 
B)  teaching locals about market economy 
C)  having a short expatriate assignment 
D)  being an autocratic manager

Question 6

Which of the following has been the LEAST effective way for Starbucks to motivate its Beijing managers?

Accepted Answer

A)  giving managers many opportunities to learn 
B)  compensating managers better than other firms do 
C)  providing managers with a good working environment 
D)  offering managers opportunities to exercise initiative and authority 
A)  giving managers many opportunities to learn 
B)  compensating managers better than other firms do 
C)  providing managers with a good working environment 
D)  offering managers opportunities to exercise initiative and authority

Question 7

According to research by Mansour Javidan, what are the major global mind-set attributes of successful expatriates?

Accepted Answer

Research by Mansour Javidan points to th

Question 8

Which staffing approach will most likely be effective when implementing a global strategy of "acting local"?

Accepted Answer

A)  polycentric 
B)  regiocentric 
C)  ethnocentric 
D)  global 
A)  polycentric 
B)  regiocentric 
C)  ethnocentric 
D)  global

Question 9

Why do most firms shift from ethnocentric staffing to polycentric or regiocentric staffing methods?

Accepted Answer

Most MNCs tend to start their operations

Question 10

Sears Department Store has over 900 stores in the U.S. and over 300 stores in Mexico and Canada. Sears has been particularly successful in Mexico, and the firm's executives believe Sears should expand into other Latin American countries. As a result, plans are underway for the construction of a new Sears store in Managua, Nicaragua. Construction should be complete within three months, so staff selection needs to begin soon. Sears' executives are considering the idea of using parent-country nationals to manage the new store in Nicaragua. Which of the following, if true, undermines the argument that parent-country nationals should manage the Sears store in Nicaragua?

Accepted Answer

A)  Sears is implementing a multinational strategy of global expansion. 
B)  Decision-making authority stems primarily from Sears' top executives 
C)  Managers must stay in close communication with Sears' headquarters. 
D)  Sears' HR department recently developed new repatriation policies. 
A)  Sears is implementing a multinational strategy of global expansion. 
B)  Decision-making authority stems primarily from Sears' top executives 
C)  Managers must stay in close communication with Sears' headquarters. 
D)  Sears' HR department recently developed new repatriation policies.

Question 11

What variables should firms consider when compensating host country nationals?

Accepted Answer

Some of the variables to be taken into a

Question 12

The ________ staffing approach usually results in a higher level of authority and decision making in headquarters compared to the ________ approach.

Accepted Answer

A)  ethnocentric; polycentric 
B)  polycentric; ethnocentric 
C)  geocentric; ethnocentric 
D)  regiocentric; polycentric 
A)  ethnocentric; polycentric 
B)  polycentric; ethnocentric 
C)  geocentric; ethnocentric 
D)  regiocentric; polycentric

Question 13

Which of the following methods is used by Colgate-Palmolive to prepare junior employees for top-level global management positions?

Accepted Answer

A)  on-the-job training 
B)  role playing opportunities 
C)  regular language training 
D)  mentoring techniques 
A)  on-the-job training 
B)  role playing opportunities 
C)  regular language training 
D)  mentoring techniques

Question 14

Expatriates from which nation seem to have the highest probability of success in their overseas assignment?

Accepted Answer

A)  United States 
B)  Great Britain 
C)  Italy 
D)  Japan 
A)  United States 
B)  Great Britain 
C)  Italy 
D)  Japan

Question 15

According to the "Best International Human Resource Management Practices Project," which of the following is a skill sought universally in the selection process?

Accepted Answer

A)  communicating clearly 
B)  getting along with others 
C)  exhibiting technical capability 
D)  having appropriate experience 
A)  communicating clearly 
B)  getting along with others 
C)  exhibiting technical capability 
D)  having appropriate experience

Question 16

According to research, which of the following is NOT a category of success for expatriate managers?

Accepted Answer

A)  job factors 
B)  country factors 
C)  cultural empathy 
D)  family situation 
A)  job factors 
B)  country factors 
C)  cultural empathy 
D)  family situation

Question 17

Which of the following is most likely an advantage of the polycentric staffing approach?

Accepted Answer

A)  Home-country managers gain valuable overseas management experience. 
B)  Coordination between the subsidiary and the parent company is simplified. 
C)  Managers are familiar with local customs, languages, and business practices. 
D)  Firms save time because managers are fully knowledgeable about practices and procedures. 
A)  Home-country managers gain valuable overseas management experience. 
B)  Coordination between the subsidiary and the parent company is simplified. 
C)  Managers are familiar with local customs, languages, and business practices. 
D)  Firms save time because managers are fully knowledgeable about practices and procedures.

Question 18

Local managers are hired to fill key positions in their own company under the ________ staffing approach.

Accepted Answer

A)  global 
B)  polycentric 
C)  ethnocentric 
D)  regiocentric 
A)  global 
B)  polycentric 
C)  ethnocentric 
D)  regiocentric

Question 19

According to the "Best International Human Resource Management Practices Project," the majority of training and development practices are intended to ________.

Accepted Answer

A)  prepare employees for overseas assignments 
B)  improve employees' technical skills 
C)  teach soft management practices 
D)  facilitate team building 
A)  prepare employees for overseas assignments 
B)  improve employees' technical skills 
C)  teach soft management practices 
D)  facilitate team building

Question 20

Briefly describe the four stages of culture shock.

Accepted Answer

The four stages are (1)honeymoon, when p

What is the role of IHRM in a firm's global strategy? What factors influence IHRM policies and practices at global firms?

Which of the following best explains why China has a surplus of entry-level managers but very few upper-level managers?

Which of the following is most likely a characteristic of the irritation and hostility stage of culture shock?

Historically, Japanese firms have used the ethnocentric staffing approach. What are the common disadvantages of the ethnocentric staffing approach? What IHRM practices of many Japanese firms have helped to minimize or eliminate these typical disadvantages?

Which of the following factors will most likely improve the integration of expatriate staff with local staff?

Which of the following has been the LEAST effective way for Starbucks to motivate its Beijing managers?

According to research by Mansour Javidan, what are the major global mind-set attributes of successful expatriates?

Which staffing approach will most likely be effective when implementing a global strategy of "acting local"?

Why do most firms shift from ethnocentric staffing to polycentric or regiocentric staffing methods?

What variables should firms consider when compensating host country nationals?

The staffing approach usually results in a higher level of authority and decision making in headquarters compared to the approach.

Which of the following methods is used by Colgate-Palmolive to prepare junior employees for top-level global management positions?

Expatriates from which nation seem to have the highest probability of success in their overseas assignment?

According to the "Best International Human Resource Management Practices Project," which of the following is a skill sought universally in the selection process?

According to research, which of the following is NOT a category of success for expatriate managers?

Which of the following is most likely an advantage of the polycentric staffing approach?

Local managers are hired to fill key positions in their own company under the ________ staffing approach.

According to the "Best International Human Resource Management Practices Project," the majority of training and development practices are intended to ________.

Briefly describe the four stages of culture shock.

Assessing the Environment Political, Economic, Legal, Technological

Managing Interdependence Social Responsibility and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Developing a Global Management Cadre

Motivating and Leading

Filters

Exam 9: Staffing Training and Compensation for Global Operations

What is the role of IHRM in a firm's global strategy? What factors influence IHRM policies and practices at global firms?

Which of the following best explains why China has a surplus of entry-level managers but very few upper-level managers?

Which of the following is most likely a characteristic of the irritation and hostility stage of culture shock?

Historically, Japanese firms have used the ethnocentric staffing approach. What are the common disadvantages of the ethnocentric staffing approach? What IHRM practices of many Japanese firms have helped to minimize or eliminate these typical disadvantages?

Which of the following factors will most likely improve the integration of expatriate staff with local staff?

Which of the following has been the LEAST effective way for Starbucks to motivate its Beijing managers?

According to research by Mansour Javidan, what are the major global mind-set attributes of successful expatriates?

Which staffing approach will most likely be effective when implementing a global strategy of "acting local"?

Why do most firms shift from ethnocentric staffing to polycentric or regiocentric staffing methods?

What variables should firms consider when compensating host country nationals?

The ________ staffing approach usually results in a higher level of authority and decision making in headquarters compared to the ________ approach.

Which of the following methods is used by Colgate-Palmolive to prepare junior employees for top-level global management positions?

Expatriates from which nation seem to have the highest probability of success in their overseas assignment?

According to the "Best International Human Resource Management Practices Project," which of the following is a skill sought universally in the selection process?

According to research, which of the following is NOT a category of success for expatriate managers?

Which of the following is most likely an advantage of the polycentric staffing approach?

Local managers are hired to fill key positions in their own company under the ________ staffing approach.

According to the "Best International Human Resource Management Practices Project," the majority of training and development practices are intended to ________.

Briefly describe the four stages of culture shock.

Assessing the Environment Political, Economic, Legal, Technological

Managing Interdependence Social Responsibility and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Developing a Global Management Cadre

Motivating and Leading

Filters

The staffing approach usually results in a higher level of authority and decision making in headquarters compared to the approach.