Question 1

Competitive communication is

Accepted Answer

A)  an American phenomenon 
B)  represented in a winner-take-all attitude 
C)  less likely to yield positive results 
D)  all of the above 
A)  an American phenomenon 
B)  represented in a winner-take-all attitude 
C)  less likely to yield positive results 
D)  all of the above D

Question 2

Competition is Me-First oriented and cooperation is We-First oriented, so we should never compete if we want to be competent communicators.

Accepted Answer

A) True 
 B)False  False

Question 3

Any evaluation, even praise and recognition, has the potential to create a defensive climate.

Accepted Answer

A) True 
 B)False  True

Question 4

Rules

Accepted Answer

A)  provide a basis for determining the appropriateness of our communication 
B)  can be both implicit and explicit 
C)  should never be modified; that would be inappropriate 
D)  both a and b 
A)  provide a basis for determining the appropriateness of our communication 
B)  can be both implicit and explicit 
C)  should never be modified; that would be inappropriate 
D)  both a and b

Question 5

The We-First, Not Me-First orientation of the communication competence model means that

Accepted Answer

A)  your family never makes sacrifices for any individual family member 
B)  your independence is more important than the well-being of your relationship with your partner 
C)  when your desire to spend time hiking alone clashes with your partner's immediate need for you to help shuttle your two kids to sporting events, you choose shuttling the kids 
D)  your goals cannot be met within a family context 
A)  your family never makes sacrifices for any individual family member 
B)  your independence is more important than the well-being of your relationship with your partner 
C)  when your desire to spend time hiking alone clashes with your partner's immediate need for you to help shuttle your two kids to sporting events, you choose shuttling the kids 
D)  your goals cannot be met within a family context

Question 6

Hindsight bias is

Accepted Answer

A)  giving greater weight to information from the past than is given to information that is current 
B)  looking at past accomplishments to bolster self-esteem instead of living in the present 
C)  allowing past events to rule our lives in unproductive ways 
D)  the tendency to look back after the fact or when an outcome has been revealed and say, "I knew that all along" 
A)  giving greater weight to information from the past than is given to information that is current 
B)  looking at past accomplishments to bolster self-esteem instead of living in the present 
C)  allowing past events to rule our lives in unproductive ways 
D)  the tendency to look back after the fact or when an outcome has been revealed and say, "I knew that all along"

Question 7

Psychological noise is, among other things,

Accepted Answer

A)  differing word choices based on regional differences 
B)  machinery in a factory 
C)  sweaty palms 
D)  sexism 
A)  differing word choices based on regional differences 
B)  machinery in a factory 
C)  sweaty palms 
D)  sexism

Question 8

Communication is a linear process of sharing meaning with others.

Accepted Answer

A) True 
 B)False

Question 9

Cooperative communication is

Accepted Answer

A)  a process 
B)  always more productive than competitive communication 
C)  an outcome 
D)  less time consuming than competitive communication 
A)  a process 
B)  always more productive than competitive communication 
C)  an outcome 
D)  less time consuming than competitive communication

Question 10

The interactive model provides the following insights about human communication:

Accepted Answer

A)  a communicator is both a sender and a receiver at the same time 
B)  fields of experience can significantly affect the understanding of messages transmitted 
C)  communication has an impact on all parties involved in the communication 
D)  all of the above 
A)  a communicator is both a sender and a receiver at the same time 
B)  fields of experience can significantly affect the understanding of messages transmitted 
C)  communication has an impact on all parties involved in the communication 
D)  all of the above

Question 11

There are rules associated with every communication context.

Accepted Answer

A) True 
 B)False

Question 12

A person's communication is either competent or incompetent.

Accepted Answer

A) True 
 B)False

Question 13

Most Americans believe that they are less skilled communicators than people who have to communicate with them typically are.

Accepted Answer

A) True 
 B)False

Question 14

If everyone who works in the office leaves early on days when the boss is not there but no one reports it, this represents

Accepted Answer

A)  an implicit rule 
B)  an explicit rule 
C)  a rule violation 
D)  receptive accuracy 
A)  an implicit rule 
B)  an explicit rule 
C)  a rule violation 
D)  receptive accuracy

Question 15

Text communication is a channel-rich form of communication.

Accepted Answer

A) True 
 B)False

Question 16

Your message will determine the success of your communicative appeal.

Accepted Answer

A) True 
 B)False

Question 17

An effective cooperative alternative can be found in all situations if you think creatively.

Accepted Answer

A) True 
 B)False

Question 18

Competition is defined as mutually inclusive goal attainment.

Accepted Answer

A) True 
 B)False

Question 19

There is no universal standard for what is considered humorous.

Accepted Answer

A) True 
 B)False

Question 20

"Communication is a process" means that

Accepted Answer

A)  we must adapt to inevitable change when we communicate with others 
B)  no relationship stands still, frozen in time 
C)  we can understand messages from other individuals by carefully examining a single word, phrase, or sentence 
D)  both a and b 
A)  we must adapt to inevitable change when we communicate with others 
B)  no relationship stands still, frozen in time 
C)  we can understand messages from other individuals by carefully examining a single word, phrase, or sentence 
D)  both a and b

Competitive communication is

Competition is Me-First oriented and cooperation is We-First oriented, so we should never compete if we want to be competent communicators.

Any evaluation, even praise and recognition, has the potential to create a defensive climate.

Rules

The We-First, Not Me-First orientation of the communication competence model means that

Hindsight bias is

Psychological noise is, among other things,

Communication is a linear process of sharing meaning with others.

Cooperative communication is

The interactive model provides the following insights about human communication:

There are rules associated with every communication context.

A person's communication is either competent or incompetent.

Most Americans believe that they are less skilled communicators than people who have to communicate with them typically are.

If everyone who works in the office leaves early on days when the boss is not there but no one reports it, this represents

Text communication is a channel-rich form of communication.

Your message will determine the success of your communicative appeal.

An effective cooperative alternative can be found in all situations if you think creatively.

Competition is defined as mutually inclusive goal attainment.

There is no universal standard for what is considered humorous.

"Communication is a process" means that

Perceptions of Self and Others: Who Am I Who Are They

Culture and Gender

Language: Sharing Meaning With Words

Nonverbal Communication: Sharing Meaning Without Words

Listening to Others

Power: The Inescapable Interpersonal Dynamic

Making Relationships Work

Interpersonal Conflict Management

The Anatomy of Small Groups

Creating Effective Groups

Preparing Speeches

Presenting Speeches

Informative Speaking

Persuasive Speaking

Filters

Exam 1: Competent Communication: Effective and Appropriate

Competitive communication is

Competition is Me-First oriented and cooperation is We-First oriented, so we should never compete if we want to be competent communicators.

Any evaluation, even praise and recognition, has the potential to create a defensive climate.

Rules

The We-First, Not Me-First orientation of the communication competence model means that

Hindsight bias is

Psychological noise is, among other things,

Communication is a linear process of sharing meaning with others.

Cooperative communication is

The interactive model provides the following insights about human communication:

There are rules associated with every communication context.

A person's communication is either competent or incompetent.

Most Americans believe that they are less skilled communicators than people who have to communicate with them typically are.

If everyone who works in the office leaves early on days when the boss is not there but no one reports it, this represents

Text communication is a channel-rich form of communication.

Your message will determine the success of your communicative appeal.

An effective cooperative alternative can be found in all situations if you think creatively.

Competition is defined as mutually inclusive goal attainment.

There is no universal standard for what is considered humorous.

"Communication is a process" means that

Perceptions of Self and Others: Who Am I Who Are They

Culture and Gender

Language: Sharing Meaning With Words

Nonverbal Communication: Sharing Meaning Without Words

Listening to Others

Power: The Inescapable Interpersonal Dynamic

Making Relationships Work

Interpersonal Conflict Management

The Anatomy of Small Groups

Creating Effective Groups

Preparing Speeches

Presenting Speeches

Informative Speaking

Persuasive Speaking

Filters