Question 1

Which of the following is true of equitable treatment of employees?

Accepted Answer

A)  It is less preferred by employees as compared to identical treatment. 
B)  It is not significant unless an organization is completely diverse. 
C)  It gives everyone a better chance to contribute and advance in an organization. 
D)  It may not always be fair to employees. 
E)  It is much less complicated than identical treatment of employees. 
A)  It is less preferred by employees as compared to identical treatment. 
B)  It is not significant unless an organization is completely diverse. 
C)  It gives everyone a better chance to contribute and advance in an organization. 
D)  It may not always be fair to employees. 
E)  It is much less complicated than identical treatment of employees.

Question 2

Discuss the characteristics of a multicultural organization.

Accepted Answer

The following are the characteristics of

Question 3

Scenario 8.1
Ray Caldwell is the human resource manager of a management consulting firm.The consultants in the company are mostly white males and are a cohesive group.Very few conflicts exist between them and decisions are made quickly and without much disagreement.A number of qualified applicants for new positions in the firm are from different cultural backgrounds.Ray wonders if he should consider hiring them.He is currently assessing the advantages and disadvantages of the firm becoming more multicultural.
-Refer to Scenario 8.1.Which of the following arguments can Ray NOT use for justifying the contribution of diversity to competitiveness?

Accepted Answer

A)  Diversity leads to higher levels of productivity and lower levels of absenteeism. 
B)  Diversity creates a better understanding of different market segments and how to market products to them. 
C)  Diversity is likely to generate new ideas and better ways of doing things. 
D)  Diversity creates a larger pool of unique information that can be brought to bear on problems. 
E)  Diversity narrows the perspective of organizations, permitting them to make decisions more quickly. 
A)  Diversity leads to higher levels of productivity and lower levels of absenteeism. 
B)  Diversity creates a better understanding of different market segments and how to market products to them. 
C)  Diversity is likely to generate new ideas and better ways of doing things. 
D)  Diversity creates a larger pool of unique information that can be brought to bear on problems. 
E)  Diversity narrows the perspective of organizations, permitting them to make decisions more quickly.

Question 4

What are the fundamental similarities and differences among people at work?

Accepted Answer

Regardless of how different people appea

Question 5

Which of the following legislations requires employers to treat all people fairly in the workplace?

Accepted Answer

A)  The Equal Pay Act 
B)  The Civil Rights Act 
C)  The Americans with Disabilities Act 
D)  The Sarbanes-Oxley Act 
E)  The Wagner Act 
A)  The Equal Pay Act 
B)  The Civil Rights Act 
C)  The Americans with Disabilities Act 
D)  The Sarbanes-Oxley Act 
E)  The Wagner Act

Question 6

Liz is talking to her friend about the existence of a glass ceiling in her organization.Liz is referring to discrimination due to _____.

Accepted Answer

A)  age 
B)  gender 
C)  race 
D)  nationality 
E)  disability 
A)  age 
B)  gender 
C)  race 
D)  nationality 
E)  disability

Question 7

The systems flexibility argument for diversitysuggests that diverse organizations are better able to face competition because they will:

Accepted Answer

A)  be better able to understand different market segments. 
B)  be characterized by multiple perspectives and ways of thinking. 
C)  be better equipped to respond to changes in its environment. 
D)  become known among women and minorities as good places to work. 
E)  have higher levels of productivity and lower levels of turnover and absenteeism. 
A)  be better able to understand different market segments. 
B)  be characterized by multiple perspectives and ways of thinking. 
C)  be better equipped to respond to changes in its environment. 
D)  become known among women and minorities as good places to work. 
E)  have higher levels of productivity and lower levels of turnover and absenteeism.

Question 8

What are the factors that have led to increased diversity of workforce?

Accepted Answer

changing demographics is one of the fact

Question 9

Summarize the six arguments that are used to describe how diversity contributes to competitiveness.

Accepted Answer

diversity contributes to organizational

Question 10

Prison inmates are not paid for their labor.

Accepted Answer

A) True 
 B)False

Question 11

Offering foreign language courses to employees in a multicultural organization is an example of _____.

Accepted Answer

A)  organizational learning 
B)  behavior modification 
C)  knowledge management 
D)  diversity training 
E)  equitable treatment 
A)  organizational learning 
B)  behavior modification 
C)  knowledge management 
D)  diversity training 
E)  equitable treatment

Question 12

The contemporary perspective on workforce diversity states that:

Accepted Answer

A)  ​equitable treatment of employees is simpler and cost less in the short run. 
B)  diversity seldom becomes a source of conflict in organizations. 
C)  it is difficult to achieve high levels of productivity in organizations that have a diverse workforce. 
D)  it is appropriate toacknowledge differences among people as long as peopleare treated fairly. 
E)  equal treatment makes an organization too informal to be a desirable place to work. 
A)  ​equitable treatment of employees is simpler and cost less in the short run. 
B)  diversity seldom becomes a source of conflict in organizations. 
C)  it is difficult to achieve high levels of productivity in organizations that have a diverse workforce. 
D)  it is appropriate toacknowledge differences among people as long as peopleare treated fairly. 
E)  equal treatment makes an organization too informal to be a desirable place to work.

Question 13

Equitable treatment of employees in an organization primarily involves:

Accepted Answer

A)  preventing harassment. 
B)  accommodating differences. 
C)  compensation issues. 
D)  identical treatment. 
E)  accommodating employee demands. 
A)  preventing harassment. 
B)  accommodating differences. 
C)  compensation issues. 
D)  identical treatment. 
E)  accommodating employee demands.

Question 14

Understanding fundamental cultural differences increases one's tolerance in a diverse workforce.

Accepted Answer

A) True 
 B)False

Question 15

If the diversity within an organization is NOT anaccurate reflection of the organization's external labormarket, which of the following has the organization failed to achieve?

Accepted Answer

A)  Pluralism 
B)  Low levels of internal conflict 
C)  Full integration of the informal network within the organization 
D)  Absence of discrimination 
E)  Full structural integration 
A)  Pluralism 
B)  Low levels of internal conflict 
C)  Full integration of the informal network within the organization 
D)  Absence of discrimination 
E)  Full structural integration

Question 16

Which of the following is true of the strategies for dealing with diversity?

Accepted Answer

A)  Offensive behavior by a person should be pointed out in a friendly low-key manner. 
B)  Tolerance of unique behaviors implies endorsing those behaviors. 
C)  Rigid organizational practices are the solution to effective diversity management. 
D)  Understanding individual differences involves accommodating all types of behaviors. 
E)  Empathy can lead to prejudice and discrimination. 
A)  Offensive behavior by a person should be pointed out in a friendly low-key manner. 
B)  Tolerance of unique behaviors implies endorsing those behaviors. 
C)  Rigid organizational practices are the solution to effective diversity management. 
D)  Understanding individual differences involves accommodating all types of behaviors. 
E)  Empathy can lead to prejudice and discrimination.

Question 17

Who among the following is most likely to encounter a glass ceiling at work?

Accepted Answer

A)  Men 
B)  Older workers 
C)  Expatriates 
D)  Knowledge workers 
E)  Women 
A)  Men 
B)  Older workers 
C)  Expatriates 
D)  Knowledge workers 
E)  Women

Question 18

Diversity is a potential source of conflict in organizations.

Accepted Answer

A) True 
 B)False

Question 19

A glass ceiling is best described as a(n) _____.

Accepted Answer

A)  gender-related problem 
B)  race-specific issue 
C)  program in diversity training 
D)  specific organizational culture 
E)  process in knowledge management 
A)  gender-related problem 
B)  race-specific issue 
C)  program in diversity training 
D)  specific organizational culture 
E)  process in knowledge management

Question 20

Scenario 8.1
Ray Caldwell is the human resource manager of a management consulting firm.The consultants in the company are mostly white males and are a cohesive group.Very few conflicts exist between them and decisions are made quickly and without much disagreement.A number of qualified applicants for new positions in the firm are from different cultural backgrounds.Ray wonders if he should consider hiring them.He is currently assessing the advantages and disadvantages of the firm becoming more multicultural.
-Refer to Scenario 8.1.Ray understands that an increase in diversity will require certain individual strategies for dealing with multiculturalism.Which of the following is NOT such a strategy?

Accepted Answer

A)  Understanding 
B)  Separation 
C)  Empathy 
D)  Tolerance 
E)  Communication 
A)  Understanding 
B)  Separation 
C)  Empathy 
D)  Tolerance 
E)  Communication

Which of the following is true of equitable treatment of employees?

Discuss the characteristics of a multicultural organization.

What are the fundamental similarities and differences among people at work?

Which of the following legislations requires employers to treat all people fairly in the workplace?

Liz is talking to her friend about the existence of a glass ceiling in her organization.Liz is referring to discrimination due to _____.

The systems flexibility argument for diversitysuggests that diverse organizations are better able to face competition because they will:

What are the factors that have led to increased diversity of workforce?

Summarize the six arguments that are used to describe how diversity contributes to competitiveness.

Prison inmates are not paid for their labor.

Offering foreign language courses to employees in a multicultural organization is an example of _____.

The contemporary perspective on workforce diversity states that:

Equitable treatment of employees in an organization primarily involves:

Understanding fundamental cultural differences increases one's tolerance in a diverse workforce.

If the diversity within an organization is NOT anaccurate reflection of the organization's external labormarket, which of the following has the organization failed to achieve?

Which of the following is true of the strategies for dealing with diversity?

Who among the following is most likely to encounter a glass ceiling at work?

Diversity is a potential source of conflict in organizations.

A glass ceiling is best described as a(n) _____.

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruiting, Selecting, Training, and Developing Employees

Compensation & Benefits

Performance Appraisal & Career Management

Managing Labor Relations

Safety, Health, Well-Being, & Security

Motivation at Work

Managing & Enhancing Performance: The Big Picture

Filters

Exam 8: Managing a New and Diverse Workforce

Which of the following is true of equitable treatment of employees?

Discuss the characteristics of a multicultural organization.

What are the fundamental similarities and differences among people at work?

Which of the following legislations requires employers to treat all people fairly in the workplace?

Liz is talking to her friend about the existence of a glass ceiling in her organization.Liz is referring to discrimination due to _____.

The systems flexibility argument for diversitysuggests that diverse organizations are better able to face competition because they will:

What are the factors that have led to increased diversity of workforce?

Summarize the six arguments that are used to describe how diversity contributes to competitiveness.

Prison inmates are not paid for their labor.

Offering foreign language courses to employees in a multicultural organization is an example of _____.

The contemporary perspective on workforce diversity states that:

Equitable treatment of employees in an organization primarily involves:

Understanding fundamental cultural differences increases one's tolerance in a diverse workforce.

If the diversity within an organization is NOT anaccurate reflection of the organization's external labormarket, which of the following has the organization failed to achieve?

Which of the following is true of the strategies for dealing with diversity?

Who among the following is most likely to encounter a glass ceiling at work?

Diversity is a potential source of conflict in organizations.

A glass ceiling is best described as a(n) _____.

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruiting, Selecting, Training, and Developing Employees

Compensation & Benefits

Performance Appraisal & Career Management

Managing Labor Relations

Safety, Health, Well-Being, & Security

Motivation at Work

Managing & Enhancing Performance: The Big Picture

Filters