Question 1

The average age of U.S.workers is gradually decreasing.

Accepted Answer

A) True 
 B)False

Question 2

Scenario 8.1
Ray Caldwell is the human resource manager of a management consulting firm.The consultants in the company are mostly white males and are a cohesive group.Very few conflicts exist between them and decisions are made quickly and without much disagreement.A number of qualified applicants for new positions in the firm are from different cultural backgrounds.Ray wonders if he should consider hiring them.He is currently assessing the advantages and disadvantages of the firm becoming more multicultural.
-Refer to Scenario 8.1.Ray wants to find a good example of an organization that is truly multicultural.Which of the following is NOT a characteristic of such an organization?

Accepted Answer

A)  Equal influence on organizational culture and fundamental norms by all groups 
B)  Low levels of internal conflict 
C)  Absence of barriers for entry and participation in any organizational activity 
D)  Identification of organizational roles with particular cultural groups 
E)  Accurate reflection of the market in the diversity of the organization 
A)  Equal influence on organizational culture and fundamental norms by all groups 
B)  Low levels of internal conflict 
C)  Absence of barriers for entry and participation in any organizational activity 
D)  Identification of organizational roles with particular cultural groups 
E)  Accurate reflection of the market in the diversity of the organization

Question 3

The major policy through which a company can present its position on diversity is its mission statement.

Accepted Answer

A) True 
 B)False

Question 4

Scenario 8.1
Ray Caldwell is the human resource manager of a management consulting firm.The consultants in the company are mostly white males and are a cohesive group.Very few conflicts exist between them and decisions are made quickly and without much disagreement.A number of qualified applicants for new positions in the firm are from different cultural backgrounds.Ray wonders if he should consider hiring them.He is currently assessing the advantages and disadvantages of the firm becoming more multicultural.
-Refer to Scenario 8.1.Ray is concerned that if he hires female managers, they may not be given opportunities to advance to top management positions in the firm.Therefore, Ray is concerned about:

Accepted Answer

A)  racial discrimination. 
B)  accommodations that might be legally required. 
C)  glass ceiling. 
D)  diversity training. 
E)  communication barriers. 
A)  racial discrimination. 
B)  accommodations that might be legally required. 
C)  glass ceiling. 
D)  diversity training. 
E)  communication barriers.

Question 5

Which of the following is the best description of empathy?

Accepted Answer

A)  Understanding that differences exist among people 
B)  Tolerating behavior of others even though you do not understand it 
C)  Openly discussing problems that you have with others 
D)  Understanding the perspectives of others who are different 
E)  Treating people fairly and equitably 
A)  Understanding that differences exist among people 
B)  Tolerating behavior of others even though you do not understand it 
C)  Openly discussing problems that you have with others 
D)  Understanding the perspectives of others who are different 
E)  Treating people fairly and equitably

Question 6

Pam works as a floor supervisor in a garment manufacturing company.She has been in this position for the last six years and is unable to move to the next level because of her superiors' reluctance to promote her.Pam is most likely unable to advance to a higher level because of:

Accepted Answer

A)  poor evaluations 
B)  career tracking 
C)  reverse discrimination 
D)  a glass ceiling 
E)  the mother syndrome 
A)  poor evaluations 
B)  career tracking 
C)  reverse discrimination 
D)  a glass ceiling 
E)  the mother syndrome

Question 7

Which of the following is true of the workforce diversity in the United States?

Accepted Answer

A)  The number of women in the workforce has steadily declined over the years. 
B)  Ethnocentricity has been actively endorsed in diverse organizations. 
C)  Organizations are making efforts to reduce diversity in organizations. 
D)  Legislations have restricted employment opportunities of the disabled. 
E)  The average age of the workforce has increased over the years. 
A)  The number of women in the workforce has steadily declined over the years. 
B)  Ethnocentricity has been actively endorsed in diverse organizations. 
C)  Organizations are making efforts to reduce diversity in organizations. 
D)  Legislations have restricted employment opportunities of the disabled. 
E)  The average age of the workforce has increased over the years.

Question 8

Title VII of the Civil Rights Act considers it appropriate toacknowledge differences among people as long as peopleare treated fairly.

Accepted Answer

A) True 
 B)False

Question 9

Scenario 8.1
Ray Caldwell is the human resource manager of a management consulting firm.The consultants in the company are mostly white males and are a cohesive group.Very few conflicts exist between them and decisions are made quickly and without much disagreement.A number of qualified applicants for new positions in the firm are from different cultural backgrounds.Ray wonders if he should consider hiring them.He is currently assessing the advantages and disadvantages of the firm becoming more multicultural.
-Refer to Scenario 8.1.If Ray decides to make the organization truly diverse, it is most likely that the organization would be:

Accepted Answer

A)  free of conflict. 
B)  short of initiatives. 
C)  divided on a cultural basis. 
D)  composed of several subgroups. 
E)  less integrated at informal levels. 
A)  free of conflict. 
B)  short of initiatives. 
C)  divided on a cultural basis. 
D)  composed of several subgroups. 
E)  less integrated at informal levels.

Question 10

Managing diversity in an organization starts with:

Accepted Answer

A)  increasing the recruitment of diverse employees. 
B)  designing a rigid organizational system. 
C)  framing appropriate organizational practices. 
D)  restricting the hiring of minorities. 
E)  treating all employees identically. 
A)  increasing the recruitment of diverse employees. 
B)  designing a rigid organizational system. 
C)  framing appropriate organizational practices. 
D)  restricting the hiring of minorities. 
E)  treating all employees identically.

The average age of U.S.workers is gradually decreasing.

The major policy through which a company can present its position on diversity is its mission statement.

Which of the following is the best description of empathy?

Pam works as a floor supervisor in a garment manufacturing company.She has been in this position for the last six years and is unable to move to the next level because of her superiors' reluctance to promote her.Pam is most likely unable to advance to a higher level because of:

Which of the following is true of the workforce diversity in the United States?

Title VII of the Civil Rights Act considers it appropriate toacknowledge differences among people as long as peopleare treated fairly.

Managing diversity in an organization starts with:

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruiting, Selecting, Training, and Developing Employees

Compensation & Benefits

Performance Appraisal & Career Management

Managing Labor Relations

Safety, Health, Well-Being, & Security

Motivation at Work

Managing & Enhancing Performance: The Big Picture

Filters

Exam 8: Managing a New and Diverse Workforce

The average age of U.S.workers is gradually decreasing.

The major policy through which a company can present its position on diversity is its mission statement.

Which of the following is the best description of empathy?

Pam works as a floor supervisor in a garment manufacturing company.She has been in this position for the last six years and is unable to move to the next level because of her superiors' reluctance to promote her.Pam is most likely unable to advance to a higher level because of:

Which of the following is true of the workforce diversity in the United States?

Title VII of the Civil Rights Act considers it appropriate toacknowledge differences among people as long as peopleare treated fairly.

Managing diversity in an organization starts with:

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruiting, Selecting, Training, and Developing Employees

Compensation & Benefits

Performance Appraisal & Career Management

Managing Labor Relations

Safety, Health, Well-Being, & Security

Motivation at Work

Managing & Enhancing Performance: The Big Picture

Filters