Question 1

Scare resources are a significant source of conflict in the world today.

Accepted Answer

A) True 
 B)False

Question 2

One's preferred way of behaving in a conflict situation is referred to as one's conflict style.

Accepted Answer

A) True 
 B)False

Question 3

In the _________________ theory, __________ refers to concern for the image of one's communication partner in the conflict situation, whereas ________ refers to the protective concern of one's own image when under threat.

Accepted Answer

A)  conflict face negotiation; other-face; self-face 
B)  conflict face negotiation; self-face; other-face 
C)  mutual facework; face-saving; face-threatening 
D)  sociopragmatics expectancy violations; face-saving; face-giving 
A)  conflict face negotiation; other-face; self-face 
B)  conflict face negotiation; self-face; other-face 
C)  mutual facework; face-saving; face-threatening 
D)  sociopragmatics expectancy violations; face-saving; face-giving

Question 4

Intracultural conflict refers to disputes between individuals who possess different linguis-tic and cultural backgrounds.

Accepted Answer

A) True 
 B)False

Question 5

Positive face refers to a person's desire to gain the approval of others.

Accepted Answer

A) True 
 B)False

Question 6

Interpersonal conflict is associated with the following characteristics:

Accepted Answer

A)  The conflicting parties are interdependent and believe that they seek incompatible goals. 
B)  There is pressure to resolve differences and the perceived incompatibility threatens to negatively affect their relationship. 
C)  a and b 
D)  Neither a nor b 
A)  The conflicting parties are interdependent and believe that they seek incompatible goals. 
B)  There is pressure to resolve differences and the perceived incompatibility threatens to negatively affect their relationship. 
C)  a and b 
D)  Neither a nor b

Question 7

Age and life experience are salient issues in intergenerational conflict situations.

Accepted Answer

A) True 
 B)False

Question 8

Cognitive uncertainty has to do with one's uncertainty about how one's communication partner will act in an intercultural conflict situation.

Accepted Answer

A) True 
 B)False

Question 9

The expectancy violation theory suggests that people have developed culturally based expectations of how people should behave.

Accepted Answer

A) True 
 B)False

Question 10

Divergent values and communication styles may lead to _____________ and __________ between groups.

Accepted Answer

A)  friendships; positive relations 
B)  discord; warm ties 
C)  friction; conflict 
D)  disputes; agreements 
A)  friendships; positive relations 
B)  discord; warm ties 
C)  friction; conflict 
D)  disputes; agreements

Scare resources are a significant source of conflict in the world today.

One's preferred way of behaving in a conflict situation is referred to as one's conflict style.

In the _______ theory, refers to concern for the image of one's communication partner in the conflict situation, whereas refers to the protective concern of one's own image when under threat.

Intracultural conflict refers to disputes between individuals who possess different linguis-tic and cultural backgrounds.

Positive face refers to a person's desire to gain the approval of others.

Interpersonal conflict is associated with the following characteristics:

Age and life experience are salient issues in intergenerational conflict situations.

Cognitive uncertainty has to do with one's uncertainty about how one's communication partner will act in an intercultural conflict situation.

The expectancy violation theory suggests that people have developed culturally based expectations of how people should behave.

Divergent values and communication styles may lead to ___ and between groups.

Why Study Language and Intercultural Communication

Culture and the Primary Socialization Process

Language, Communication, Culture, and Power in Context

Language and Nonverbal Communication

Language and Identity in Intercultural Communication

Ethnocentricism and Othering

Intercultural Transitions

Language and Intercultural Relationships

Language and Intercultural Communication in the Global Workplace

Language, Interculturality, and Global Citizenship

Filters

Exam 9: Language and Intercultural Conflict

Scare resources are a significant source of conflict in the world today.

One's preferred way of behaving in a conflict situation is referred to as one's conflict style.

In the _________________ theory, __________ refers to concern for the image of one's communication partner in the conflict situation, whereas ________ refers to the protective concern of one's own image when under threat.

Intracultural conflict refers to disputes between individuals who possess different linguis-tic and cultural backgrounds.

Positive face refers to a person's desire to gain the approval of others.

Interpersonal conflict is associated with the following characteristics:

Age and life experience are salient issues in intergenerational conflict situations.

Cognitive uncertainty has to do with one's uncertainty about how one's communication partner will act in an intercultural conflict situation.

The expectancy violation theory suggests that people have developed culturally based expectations of how people should behave.

Divergent values and communication styles may lead to _____________ and __________ between groups.

Why Study Language and Intercultural Communication

Culture and the Primary Socialization Process

Language, Communication, Culture, and Power in Context

Language and Nonverbal Communication

Language and Identity in Intercultural Communication

Ethnocentricism and Othering

Intercultural Transitions

Language and Intercultural Relationships

Language and Intercultural Communication in the Global Workplace

Language, Interculturality, and Global Citizenship

Filters

In the _______ theory, refers to concern for the image of one's communication partner in the conflict situation, whereas refers to the protective concern of one's own image when under threat.

Divergent values and communication styles may lead to ___ and between groups.