Exam 9: Language and Intercultural Conflict

Cognitive conflict arises due to divergent ideas about the best way to complete a task.

In a conflict situation, it seems as if an individual's gain also means another's gain.

In conflict situations, the well-being of one communicator is affected by the behavior of the other person and vice versa. This indicates that the individuals are _____________ in some ways.

With reference to the intercultural conflict style model, compare and contrast the engage-ment style with the dynamic style. Provide examples of both.

Discuss why it is important to consider the impact of cultural, social, political, and histor-ical elements in intercultural conflicts.

In an interpersonal conflict, individuals usually find it easy to come to an agreement on how to meet their goals.

In Cyprus, a dispute between Greek Cypriots and Turkish Cypriots is an example of _______________.

In intercultural conflict situations, ________________ refers to a lack of concern for the quality of the interpersonal relationship, while ______________ refers to a desire to strengthen the relationship.

The _________________ suggests that individuals have _______________ expectations about how people should act in a conflict situation.

Martin prefers to calmly talk about disagreements in a conversational, informal style. This is an example of what type of conflict resolution style?

Conflict facework competence involves ______________.

In contexts that are more ________________, people tend to perceive conflict as _____________.

Conflict face negotiation theory addresses the ways face-losing and face-saving behaviors affect intercultural conflict situations.

Extreme forms of ethnic conflict are _______________.

Lack of familiarity with _____________ may lead to ___________ and ______________ which spiral into conflict situations.

Adjusting one's conflict style to be similar to that of the conflict style of one's communi-cation partner is referred to as _________________.

Face is the public self-image that people want to claim for themselves in interactions.

In the ________ style of conflict resolution, ___________ refers to observable verbal and nonverbal actions that convey ____________.

In conflict situations, Marco tends to sacrifice his own goals for the sake of his relationship with the other party. This is an example of what type of conflict behavior?

Describe the potential role of language in intercultural conflicts. Provide examples to illus-trate your points.