Question 1

Which of the following is the best advice for "virtual teams" to be successful?

Accepted Answer

A)  Team members should NOT meet in person. 
B)  Team members should meet in person at least occasionally. 
C)  All team members should understand advanced computer and telecommunications technology so that breakdowns in communication do not occur frequently. 
D)  Team members should be selected based on certain personal characteristics such as a collaborative mindset. 
A)  Team members should NOT meet in person. 
B)  Team members should meet in person at least occasionally. 
C)  All team members should understand advanced computer and telecommunications technology so that breakdowns in communication do not occur frequently. 
D)  Team members should be selected based on certain personal characteristics such as a collaborative mindset.

Question 2

Which of the following can result from generically written job descriptions?

Accepted Answer

A)  role ambiguity 
B)  continuous improvement 
C)  restructuring 
D)  self-motivation 
A)  role ambiguity 
B)  continuous improvement 
C)  restructuring 
D)  self-motivation

Question 3

Which of the following refers to a volume compiled by the Canadian federal government that contains standardized and comprehensive descriptions of approximately 25,000 occupational titles?

Accepted Answer

A)  the National Occupational Classification 
B)  the Dictionary of Careers 
C)  the Job Classification Guide 
D)  the Job Description and Occupational Guide 
A)  the National Occupational Classification 
B)  the Dictionary of Careers 
C)  the Job Classification Guide 
D)  the Job Description and Occupational Guide

Question 4

Adding more meaningful tasks to an employee's job in an effort to make it more rewarding is an example of job enrichment.

Accepted Answer

A) True 
 B)False

Question 5

A problem with job descriptions is that they tend to broaden the scope of activities performed by a jobholder.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an organizational benefit of job sharing?

Accepted Answer

A)  reduced labour costs 
B)  reduced turnover 
C)  reduced training costs 
D)  reduced employee appraisals 
A)  reduced labour costs 
B)  reduced turnover 
C)  reduced training costs 
D)  reduced employee appraisals

Question 7

Employee empowerment is a technique of involving employees in their work through which of the following processes?

Accepted Answer

A)  development 
B)  administration 
C)  combination 
D)  inclusion 
A)  development 
B)  administration 
C)  combination 
D)  inclusion

Question 8

Human resource information systems have limited potential to impact the job analysis process.

Accepted Answer

A) True 
 B)False

Question 9

Job analysis is an important step toward ensuring an organization's HR practices are valid and job-related.

Accepted Answer

A) True 
 B)False

Question 10

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the text?

Accepted Answer

A)  Competency-based analysis is better at keeping pace with the quickly changing nature of work. 
B)  Competency-based analysis relies solely on information obtained from job incumbents. 
C)  Competency-based analysis focuses on how the job is currently done. 
D)  Competency-based analysis requires a very high degree of training on the part of the analyst. 
A)  Competency-based analysis is better at keeping pace with the quickly changing nature of work. 
B)  Competency-based analysis relies solely on information obtained from job incumbents. 
C)  Competency-based analysis focuses on how the job is currently done. 
D)  Competency-based analysis requires a very high degree of training on the part of the analyst.

Question 11

Discuss the job characteristics that motivate employees.

Accepted Answer

The job characteristics model proposes t

Question 12

Job specifications describe the duties, tasks, and responsibilities performed on the job and therefore play a key role in performance appraisal.

Accepted Answer

A) True 
 B)False

Question 13

Empowerment encourages employees to become innovators and managers of their own work.

Accepted Answer

A) True 
 B)False

Question 14

What is the core job dimension that describes the degree to which a job has a substantial impact on the lives or work of other people?

Accepted Answer

A)  skill variety 
B)  task identity 
C)  task significance 
D)  autonomy 
A)  skill variety 
B)  task identity 
C)  task significance 
D)  autonomy

Question 15

If the criteria used to evaluate employee performance are vague and not job related, which of the following is the most likely result?

Accepted Answer

A)  The organization can be charged with unfair discrimination. 
B)  The organization can suffer productivity losses. 
C)  The organization can suffer from bad publicity. 
D)  The organization can suffer from lack of trust and commitment from employees. 
A)  The organization can be charged with unfair discrimination. 
B)  The organization can suffer productivity losses. 
C)  The organization can suffer from bad publicity. 
D)  The organization can suffer from lack of trust and commitment from employees.

Question 16

The critical incidents method of job analysis is based on interviewing the job incumbent/employee.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following factors does Herzberg describe as key to enriching jobs?

Accepted Answer

A)  pay, promotion, pension, purpose, and perks 
B)  achievement, recognition, growth, responsibility, and performance of the whole job 
C)  safety needs, social needs, self-esteem needs, and self-actualization 
D)  skill variety, task identity, task significance, autonomy, and feedback 
A)  pay, promotion, pension, purpose, and perks 
B)  achievement, recognition, growth, responsibility, and performance of the whole job 
C)  safety needs, social needs, self-esteem needs, and self-actualization 
D)  skill variety, task identity, task significance, autonomy, and feedback

Question 18

Job enrichment incorporates the behavioural needs of employees into their jobs.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following terms refers to the degree to which a job has substantial freedom, independence, and discretion for an individual in determining work schedules and procedures?

Accepted Answer

A)  autonomy 
B)  skill variety 
C)  task identity 
D)  feedback 
A)  autonomy 
B)  skill variety 
C)  task identity 
D)  feedback

Question 20

An owner of a mall-based retail shop chain has asked front-line sales associates to attend a twice-yearly all-day meeting where they share ideas about possible new products, innovations, and ideas about improving work flow. Which of the following is the owner most likely attempting to implement?

Accepted Answer

A)  job involvement 
B)  job enrichment 
C)  brainstorming 
D)  a culture audit 
A)  job involvement 
B)  job enrichment 
C)  brainstorming 
D)  a culture audit

Which of the following is the best advice for "virtual teams" to be successful?

Which of the following can result from generically written job descriptions?

Which of the following refers to a volume compiled by the Canadian federal government that contains standardized and comprehensive descriptions of approximately 25,000 occupational titles?

Adding more meaningful tasks to an employee's job in an effort to make it more rewarding is an example of job enrichment.

A problem with job descriptions is that they tend to broaden the scope of activities performed by a jobholder.

Which of the following is an organizational benefit of job sharing?

Employee empowerment is a technique of involving employees in their work through which of the following processes?

Human resource information systems have limited potential to impact the job analysis process.

Job analysis is an important step toward ensuring an organization's HR practices are valid and job-related.

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the text?

Discuss the job characteristics that motivate employees.

Job specifications describe the duties, tasks, and responsibilities performed on the job and therefore play a key role in performance appraisal.

Empowerment encourages employees to become innovators and managers of their own work.

What is the core job dimension that describes the degree to which a job has a substantial impact on the lives or work of other people?

If the criteria used to evaluate employee performance are vague and not job related, which of the following is the most likely result?

The critical incidents method of job analysis is based on interviewing the job incumbent/employee.

Which of the following factors does Herzberg describe as key to enriching jobs?

Job enrichment incorporates the behavioural needs of employees into their jobs.

Which of the following terms refers to the degree to which a job has substantial freedom, independence, and discretion for an individual in determining work schedules and procedures?

An owner of a mall-based retail shop chain has asked front-line sales associates to attend a twice-yearly all-day meeting where they share ideas about possible new products, innovations, and ideas about improving work flow. Which of the following is the owner most likely attempting to implement?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

Filters

Exam 4: Job Analysis, Employee Involvement, and Flexible Work Schedules

Which of the following is the best advice for "virtual teams" to be successful?

Which of the following can result from generically written job descriptions?

Which of the following refers to a volume compiled by the Canadian federal government that contains standardized and comprehensive descriptions of approximately 25,000 occupational titles?

Adding more meaningful tasks to an employee's job in an effort to make it more rewarding is an example of job enrichment.

A problem with job descriptions is that they tend to broaden the scope of activities performed by a jobholder.

Which of the following is an organizational benefit of job sharing?

Employee empowerment is a technique of involving employees in their work through which of the following processes?

Human resource information systems have limited potential to impact the job analysis process.

Job analysis is an important step toward ensuring an organization's HR practices are valid and job-related.

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the text?

Discuss the job characteristics that motivate employees.

Job specifications describe the duties, tasks, and responsibilities performed on the job and therefore play a key role in performance appraisal.

Empowerment encourages employees to become innovators and managers of their own work.

What is the core job dimension that describes the degree to which a job has a substantial impact on the lives or work of other people?

If the criteria used to evaluate employee performance are vague and not job related, which of the following is the most likely result?

The critical incidents method of job analysis is based on interviewing the job incumbent/employee.

Which of the following factors does Herzberg describe as key to enriching jobs?

Job enrichment incorporates the behavioural needs of employees into their jobs.

Which of the following terms refers to the degree to which a job has substantial freedom, independence, and discretion for an individual in determining work schedules and procedures?

An owner of a mall-based retail shop chain has asked front-line sales associates to attend a twice-yearly all-day meeting where they share ideas about possible new products, innovations, and ideas about improving work flow. Which of the following is the owner most likely attempting to implement?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

Filters