Exam 14: Maintaining Information Systems

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An advantage to the functional maintenance organizational structure is that the maintenance group knows or has access to all assumptions and decisions behind the system's original design.

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Perfective maintenance evolves the system to solve new problems or take advantage of new opportunities.

(True/False)
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________,________,and ________ are three factors for measuring maintenance effectiveness.

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Locking out the use of pages in a portion of a Web site can be done by inserting a "Temporary Out of Service" notice on the main page of the section being maintained and disabling all links within that segment.

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Separate,combined,and functional are types of maintenance organizational structures.

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Installation is one of the four major maintenance activities.

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The planning SDLC phase is analogous to the maintenance process of transforming requests into changes.

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An advantage of the combined maintenance organizational structure is the formal transfer of systems between groups improving the system and documentation quality.

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What are the deliverables for the maintenance phase?

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Briefly outline the advantages of the different maintenance organizational structures.

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Identify the four major activities that occur within maintenance.

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The systems analysis SDLC phase is analogous to the maintenance process of obtaining maintenance requests.

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Preventive maintenance safeguards a system from future problems.

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Discuss configuration management.Who is the system librarian?

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________ refers to changes made to a system to add new features or to improve performance.

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Which of the following maintenance cost elements is the most significant?

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Modifying a system to reflect environmental changes describes:

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Evolving the system to solve new problems or take advantage of new opportunities describes:

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Which of the following is felt by many systems professionals to be new development,not maintenance?

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Software modules that have been tested,documented,and approved to be included in the most recently created version of a system are called:

(Multiple Choice)
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