Question 1

One union estimate found that management consultants hired to counter a union organizing campaign were:

Accepted Answer

A)  involved in 75 percent of the union organizing campaigns 
B)  seldom if ever used by corporations. 
C)  ridiculed by employees who overwhelmingly voted for union representation. 
D)  none of these 
E)  all of these 
A)  involved in 75 percent of the union organizing campaigns 
B)  seldom if ever used by corporations. 
C)  ridiculed by employees who overwhelmingly voted for union representation. 
D)  none of these 
E)  all of these A

Question 2

One general category of work rules pertains to employees' and employers' job rights.

Accepted Answer

A) True 
 B)False  True

Question 3

Management purchases of automated equipment

Accepted Answer

A)  is currently at a higher rate than that found in Japan. 
B)  has been encouraged by the tremendous success of the U.S. Postal Service's automated experience with bar codes. 
C)  can reduce the number and/or skills of employees in the supermarket industry. 
D)  precipitated a strike at AT&T. 
E)  all of these 
A)  is currently at a higher rate than that found in Japan. 
B)  has been encouraged by the tremendous success of the U.S. Postal Service's automated experience with bar codes. 
C)  can reduce the number and/or skills of employees in the supermarket industry. 
D)  precipitated a strike at AT&T. 
E)  all of these C

Question 4

The mass media:

Accepted Answer

A)  generally have a pro labor bias. 
B)  often serve as a generator and conduit of community opinion. 
C)  helped bring several businesses to Peoria, Illinois, by publicizing labor management cooperation at Caterpillar. 
D)  often serve as a generator and conduit of community opinion and helped bring several businesses to Peoria, Illinois, by publicizing labor management cooperation at Caterpillar. 
E)  generally have a pro labor bias and helped bring several businesses to Peoria, Illinois, by publicizing labor management cooperation at Caterpillar. 
A)  generally have a pro labor bias. 
B)  often serve as a generator and conduit of community opinion. 
C)  helped bring several businesses to Peoria, Illinois, by publicizing labor management cooperation at Caterpillar. 
D)  often serve as a generator and conduit of community opinion and helped bring several businesses to Peoria, Illinois, by publicizing labor management cooperation at Caterpillar. 
E)  generally have a pro labor bias and helped bring several businesses to Peoria, Illinois, by publicizing labor management cooperation at Caterpillar.

Question 5

The labor relations process consists of ____ basic phase(s).

Accepted Answer

A)  1 
B)  2 
C)  3 
D)  4 
E)  5 
A)  1 
B)  2 
C)  3 
D)  4 
E)  5

Question 6

Although union leaders are usually elected by the members, members and leaders do not completely agree on bargaining priorities.

Accepted Answer

A) True 
 B)False

Question 7

Negotiation of the labor agreement occurs during the second phase of the labor relations process.

Accepted Answer

A) True 
 B)False

Question 8

Public opinion of institutions in general is high in the United States.

Accepted Answer

A) True 
 B)False

Question 9

Union officials seek to enhance public opinion by:

Accepted Answer

A)  monitoring and reacting to negative comments made in the media. 
B)  getting organized labor's positive message out to the community. 
C)  forming alliances with various groups in the community. 
D)  getting organized labor's positive message out to the community and forming alliances with various groups in the community. 
E)  all of these 
A)  monitoring and reacting to negative comments made in the media. 
B)  getting organized labor's positive message out to the community. 
C)  forming alliances with various groups in the community. 
D)  getting organized labor's positive message out to the community and forming alliances with various groups in the community. 
E)  all of these

Question 10

Mediators, unlike arbitrators, do not have authority to make a final and binding decision concerning labor disputes.

Accepted Answer

A) True 
 B)False

Question 11

The decline in union membership has been attributed to:

Accepted Answer

A)  structural changes in the labor force 
B)  improved management practices in organizations 
C)  political and legal conditions governing the workplace 
D)  all of these 
E)  none of these adequately explain the decline in union membership. 
A)  structural changes in the labor force 
B)  improved management practices in organizations 
C)  political and legal conditions governing the workplace 
D)  all of these 
E)  none of these adequately explain the decline in union membership.

Question 12

The growth in part-time employment also has a small, but significant, positive impact on union density.

Accepted Answer

A) True 
 B)False

Question 13

Union density is one measure of relative union strength or potential influence.

Accepted Answer

A) True 
 B)False

Question 14

The "focal point" of labor relations represents:

Accepted Answer

A)  union and management officials. 
B)  public opinion. 
C)  work rules. 
D)  the government. 
E)  all of these. 
A)  union and management officials. 
B)  public opinion. 
C)  work rules. 
D)  the government. 
E)  all of these.

Question 15

Arbitrators differ from mediators because arbitrators are almost always appointed by the government to resolve strikes in the private sector.

Accepted Answer

A) True 
 B)False

Question 16

An analysis of 40 years of The New York Times columns concerning labor unions found that the frequency of strikes has

Accepted Answer

A)  been exaggerated. 
B)  remained relatively constant from one year to the next. 
C)  widely fluctuated from one year to the next. 
D)  reached a record high. 
E)  can't be determined since the required statistics were not kept until 1985. 
A)  been exaggerated. 
B)  remained relatively constant from one year to the next. 
C)  widely fluctuated from one year to the next. 
D)  reached a record high. 
E)  can't be determined since the required statistics were not kept until 1985.

Question 17

"Technology" includes:

Accepted Answer

A)  characteristics of the work environment. 
B)  pace of work. 
C)  tasks to be performed. 
D)  all of these 
E)  characteristics of the work environment and tasks to be performed. 
A)  characteristics of the work environment. 
B)  pace of work. 
C)  tasks to be performed. 
D)  all of these 
E)  characteristics of the work environment and tasks to be performed.

Question 18

The federal government's role in private sector collective bargaining activities is basically:

Accepted Answer

A)  direct 
B)  indirect 
C)  prohibited 
D)  illegal 
E)  direct and prohibited. 
A)  direct 
B)  indirect 
C)  prohibited 
D)  illegal 
E)  direct and prohibited.

Question 19

Which of the following "state of the economy" factors is likely to occur?

Accepted Answer

A)  more construction union pressure to protect against layoffs if interest rates rise 
B)  less union pressure for cost-of-living clauses in inflationary times 
C)  unions will be more likely to accept bargaining concessions during unfavorable economic times 
D)  all of these 
E)  more construction union pressure to protect against layoffs if interest rates rise and unions will be more likely to accept bargaining concessions during unfavorable economic times 
A)  more construction union pressure to protect against layoffs if interest rates rise 
B)  less union pressure for cost-of-living clauses in inflationary times 
C)  unions will be more likely to accept bargaining concessions during unfavorable economic times 
D)  all of these 
E)  more construction union pressure to protect against layoffs if interest rates rise and unions will be more likely to accept bargaining concessions during unfavorable economic times

Question 20

The employees' age, race, and ethnic background might influence whether particular work rules are found in the labor agreement.

Accepted Answer

A) True 
 B)False

One union estimate found that management consultants hired to counter a union organizing campaign were:

One general category of work rules pertains to employees' and employers' job rights.

Management purchases of automated equipment

The mass media:

The labor relations process consists of ____ basic phase(s).

Although union leaders are usually elected by the members, members and leaders do not completely agree on bargaining priorities.

Negotiation of the labor agreement occurs during the second phase of the labor relations process.

Public opinion of institutions in general is high in the United States.

Union officials seek to enhance public opinion by:

Mediators, unlike arbitrators, do not have authority to make a final and binding decision concerning labor disputes.

The decline in union membership has been attributed to:

The growth in part-time employment also has a small, but significant, positive impact on union density.

Union density is one measure of relative union strength or potential influence.

The "focal point" of labor relations represents:

Arbitrators differ from mediators because arbitrators are almost always appointed by the government to resolve strikes in the private sector.

An analysis of 40 years of The New York Times columns concerning labor unions found that the frequency of strikes has

"Technology" includes:

The federal government's role in private sector collective bargaining activities is basically:

Which of the following "state of the economy" factors is likely to occur?

The employees' age, race, and ethnic background might influence whether particular work rules are found in the labor agreement.

Evolution of Labor Management Relationships

Legal Influences

Unions and Management: Key Participants in the Labor Relations Process

Why and How Unions Organized

Negotiating the Labor Agreement

Economic Issues

Administrative Issues

Resolving Negotiation Impasses and Contract Ratification

Contract Administration

Labor and Employment Arbitration

Employee Discipline

Labor Relations in the Public Sector

Labor Relations in Multinational Corporations and in Other Countries

Filters

Exam 1: Union-Management Relationships in Perspective

One union estimate found that management consultants hired to counter a union organizing campaign were:

One general category of work rules pertains to employees' and employers' job rights.

Management purchases of automated equipment

The mass media:

The labor relations process consists of ____ basic phase(s).

Although union leaders are usually elected by the members, members and leaders do not completely agree on bargaining priorities.

Negotiation of the labor agreement occurs during the second phase of the labor relations process.

Public opinion of institutions in general is high in the United States.

Union officials seek to enhance public opinion by:

Mediators, unlike arbitrators, do not have authority to make a final and binding decision concerning labor disputes.

The decline in union membership has been attributed to:

The growth in part-time employment also has a small, but significant, positive impact on union density.

Union density is one measure of relative union strength or potential influence.

The "focal point" of labor relations represents:

Arbitrators differ from mediators because arbitrators are almost always appointed by the government to resolve strikes in the private sector.

An analysis of 40 years of The New York Times columns concerning labor unions found that the frequency of strikes has

"Technology" includes:

The federal government's role in private sector collective bargaining activities is basically:

Which of the following "state of the economy" factors is likely to occur?

The employees' age, race, and ethnic background might influence whether particular work rules are found in the labor agreement.

Evolution of Labor Management Relationships

Legal Influences

Unions and Management: Key Participants in the Labor Relations Process

Why and How Unions Organized

Negotiating the Labor Agreement

Economic Issues

Administrative Issues

Resolving Negotiation Impasses and Contract Ratification

Contract Administration

Labor and Employment Arbitration

Employee Discipline

Labor Relations in the Public Sector

Labor Relations in Multinational Corporations and in Other Countries

Filters