Question 1

The negotiation of compensation for and number of intervals for bus drivers reflects which technological component?

Accepted Answer

A)  the pace of work 
B)  equipment used 
C)  tasks to be performed 
D)  none of these 
E)  all of these 
A)  the pace of work 
B)  equipment used 
C)  tasks to be performed 
D)  none of these 
E)  all of these

Question 2

U.S. unions believe that "fair trade" will

Accepted Answer

A)  ensure that domestic companies can compete effectively in global markets. 
B)  fostering more cooperation with foreign-based labor organizations. 
C)  reduce the labor cost advantage of moving work done by U.S. workers. 
D)  serve to raise the living standards of workers in their own countries. 
E)  all of these 
A)  ensure that domestic companies can compete effectively in global markets. 
B)  fostering more cooperation with foreign-based labor organizations. 
C)  reduce the labor cost advantage of moving work done by U.S. workers. 
D)  serve to raise the living standards of workers in their own countries. 
E)  all of these

Question 3

"Probationary work periods" would be most desired by management when the labor market:

Accepted Answer

A)  has a high unemployment rate and many skilled employees. 
B)  has a high number of unskilled employees. 
C)  has a low unemployment rate. 
D)  has a low number of unskilled employees. 
E)  has a low unemployment rate and a low number of unskilled employees. 
A)  has a high unemployment rate and many skilled employees. 
B)  has a high number of unskilled employees. 
C)  has a low unemployment rate. 
D)  has a low number of unskilled employees. 
E)  has a low unemployment rate and a low number of unskilled employees.

Question 4

Union membership in the United States has shown a steady gradual growth as a proportion of the total labor force (i.e., comprising all employed persons 16 years of age or older).

Accepted Answer

A) True 
 B)False

Question 5

The product market

Accepted Answer

A)  is basically an irrelevant influence on the labor relations process. 
B)  is where the company either sells its product or purchases key elements for its manufacture. 
C)  can make management more vulnerable. 
D)  is basically an irrelevant influence on the labor relations process and is where the company either sells its product or purchases key elements for its manufacture. 
E)  is where the company either sells its product or purchases key elements for its manufacture and can make management more vulnerable. 
A)  is basically an irrelevant influence on the labor relations process. 
B)  is where the company either sells its product or purchases key elements for its manufacture. 
C)  can make management more vulnerable. 
D)  is basically an irrelevant influence on the labor relations process and is where the company either sells its product or purchases key elements for its manufacture. 
E)  is where the company either sells its product or purchases key elements for its manufacture and can make management more vulnerable.

Question 6

"Employees" need to be viewed as a separate category of participants since they can have loyalties to both the employer and union organizations.

Accepted Answer

A) True 
 B)False

Question 7

Mediators have binding legal authority to require the parties to settle an interest dispute, but they often first restrict themselves to offering advice to help each party clarify their own priorities and assessment of costs or risks associated with failing to reach a voluntary agreement.

Accepted Answer

A) True 
 B)False

Question 8

When the North American Free Trade Act (NAFTA) was passed, it:

Accepted Answer

A)  was unsuccessfully opposed by organized labor. 
B)  contained a 15-year phase-in to increase tariffs between Canada, Mexico, and the US. 
C)  substantially lowered the wages of Mexican employees, such as truck drivers, in comparison to their US counterparts. 
D)  all of these. 
E)  contained a 15-year phase-in to increase tariffs between Canada, Mexico, and the US and substantially lowered the wages of Mexican employees, such as truck drivers, in comparison to their US counterparts. 
A)  was unsuccessfully opposed by organized labor. 
B)  contained a 15-year phase-in to increase tariffs between Canada, Mexico, and the US. 
C)  substantially lowered the wages of Mexican employees, such as truck drivers, in comparison to their US counterparts. 
D)  all of these. 
E)  contained a 15-year phase-in to increase tariffs between Canada, Mexico, and the US and substantially lowered the wages of Mexican employees, such as truck drivers, in comparison to their US counterparts.

Question 9

Public opinion reflects influential individuals and/or organizations as well as cultural values and traditions.

Accepted Answer

A) True 
 B)False

Question 10

Regarding the management organization, labor relations managers and representatives are often found at the corporate, divisional, and plant levels.

Accepted Answer

A) True 
 B)False

Question 11

Work rules, while complex in nature, have a common dimension since they all pertain to compensation for work performed.

Accepted Answer

A) True 
 B)False

Question 12

Significant employee pension and health care benefit gains under union contracts are now referred to as ''high legacy costs'' by unionized employers.

Accepted Answer

A) True 
 B)False

Question 13

Technology is an external variable that influences the development of work rules. Which of the following represent a dimension of technology?

Accepted Answer

A)  equipment used in operation 
B)  the pace and scheduling of work 
C)  characteristics of the work environment and the tasks to be performed 
D)  information exchange 
E)  all of these 
A)  equipment used in operation 
B)  the pace and scheduling of work 
C)  characteristics of the work environment and the tasks to be performed 
D)  information exchange 
E)  all of these

Question 14

Public opinion, while a potentially powerful influence, pertains only to the first phase of the labor relations process, particularly union organizing drives.

Accepted Answer

A) True 
 B)False

Question 15

Many of today's fastest growing occupations are on opposite ends of the level of education and skills required for effective job performance.

Accepted Answer

A) True 
 B)False

Question 16

The sequence of the labor relations process is:

Accepted Answer

A)  independent. 
B)  cumulative. 
C)  unpredictable. 
D)  random. 
E)  unpredictable and random. 
A)  independent. 
B)  cumulative. 
C)  unpredictable. 
D)  random. 
E)  unpredictable and random.

Question 17

"Employees" often represent the least significant participant category in the labor relations process since their actions are controlled basically by union leaders and/or management officials.

Accepted Answer

A) True 
 B)False

Question 18

_______ are third-party neutrals hired by the union and management officials to make a final and binding decision on a disputed issue.

Accepted Answer

A)  Mediators 
B)  Arbitrators 
C)  Retired union presidents 
D)  all of these 
E)  none of these 
A)  Mediators 
B)  Arbitrators 
C)  Retired union presidents 
D)  all of these 
E)  none of these

Question 19

Work rules:

Accepted Answer

A)  reflect the dynamic nature of labor management relationships. 
B)  must be specific in nature. 
C)  are sometimes applicable to many occupations. 
D)  reflect the dynamic nature of labor management relationships and must be specific in nature. 
E)  reflect the dynamic nature of labor management relationships and are sometimes applicable to many occupations. 
A)  reflect the dynamic nature of labor management relationships. 
B)  must be specific in nature. 
C)  are sometimes applicable to many occupations. 
D)  reflect the dynamic nature of labor management relationships and must be specific in nature. 
E)  reflect the dynamic nature of labor management relationships and are sometimes applicable to many occupations.

Question 20

Work rules in organizations where employees are unrepresented (no union) are typically determined unilaterally by management.

Accepted Answer

A) True 
 B)False

The negotiation of compensation for and number of intervals for bus drivers reflects which technological component?

U.S. unions believe that "fair trade" will

"Probationary work periods" would be most desired by management when the labor market:

Union membership in the United States has shown a steady gradual growth as a proportion of the total labor force (i.e., comprising all employed persons 16 years of age or older).

The product market

"Employees" need to be viewed as a separate category of participants since they can have loyalties to both the employer and union organizations.

Mediators have binding legal authority to require the parties to settle an interest dispute, but they often first restrict themselves to offering advice to help each party clarify their own priorities and assessment of costs or risks associated with failing to reach a voluntary agreement.

When the North American Free Trade Act (NAFTA) was passed, it:

Public opinion reflects influential individuals and/or organizations as well as cultural values and traditions.

Regarding the management organization, labor relations managers and representatives are often found at the corporate, divisional, and plant levels.

Work rules, while complex in nature, have a common dimension since they all pertain to compensation for work performed.

Significant employee pension and health care benefit gains under union contracts are now referred to as ''high legacy costs'' by unionized employers.

Technology is an external variable that influences the development of work rules. Which of the following represent a dimension of technology?

Public opinion, while a potentially powerful influence, pertains only to the first phase of the labor relations process, particularly union organizing drives.

Many of today's fastest growing occupations are on opposite ends of the level of education and skills required for effective job performance.

The sequence of the labor relations process is:

"Employees" often represent the least significant participant category in the labor relations process since their actions are controlled basically by union leaders and/or management officials.

_______ are third-party neutrals hired by the union and management officials to make a final and binding decision on a disputed issue.

Work rules:

Work rules in organizations where employees are unrepresented (no union) are typically determined unilaterally by management.

Evolution of Labor Management Relationships

Legal Influences

Unions and Management: Key Participants in the Labor Relations Process

Why and How Unions Organized

Negotiating the Labor Agreement

Economic Issues

Administrative Issues

Resolving Negotiation Impasses and Contract Ratification

Contract Administration

Labor and Employment Arbitration

Employee Discipline

Labor Relations in the Public Sector

Labor Relations in Multinational Corporations and in Other Countries

Filters

Exam 1: Union-Management Relationships in Perspective

The negotiation of compensation for and number of intervals for bus drivers reflects which technological component?

U.S. unions believe that "fair trade" will

"Probationary work periods" would be most desired by management when the labor market:

Union membership in the United States has shown a steady gradual growth as a proportion of the total labor force (i.e., comprising all employed persons 16 years of age or older).

The product market

"Employees" need to be viewed as a separate category of participants since they can have loyalties to both the employer and union organizations.

Mediators have binding legal authority to require the parties to settle an interest dispute, but they often first restrict themselves to offering advice to help each party clarify their own priorities and assessment of costs or risks associated with failing to reach a voluntary agreement.

When the North American Free Trade Act (NAFTA) was passed, it:

Public opinion reflects influential individuals and/or organizations as well as cultural values and traditions.

Regarding the management organization, labor relations managers and representatives are often found at the corporate, divisional, and plant levels.

Work rules, while complex in nature, have a common dimension since they all pertain to compensation for work performed.

Significant employee pension and health care benefit gains under union contracts are now referred to as ''high legacy costs'' by unionized employers.

Technology is an external variable that influences the development of work rules. Which of the following represent a dimension of technology?

Public opinion, while a potentially powerful influence, pertains only to the first phase of the labor relations process, particularly union organizing drives.

Many of today's fastest growing occupations are on opposite ends of the level of education and skills required for effective job performance.

The sequence of the labor relations process is:

"Employees" often represent the least significant participant category in the labor relations process since their actions are controlled basically by union leaders and/or management officials.

_______ are third-party neutrals hired by the union and management officials to make a final and binding decision on a disputed issue.

Work rules:

Work rules in organizations where employees are unrepresented (no union) are typically determined unilaterally by management.

Evolution of Labor Management Relationships

Legal Influences

Unions and Management: Key Participants in the Labor Relations Process

Why and How Unions Organized

Negotiating the Labor Agreement

Economic Issues

Administrative Issues

Resolving Negotiation Impasses and Contract Ratification

Contract Administration

Labor and Employment Arbitration

Employee Discipline

Labor Relations in the Public Sector

Labor Relations in Multinational Corporations and in Other Countries

Filters