Question 1

______ conflict is centered on the personal relationship between group members.

Accepted Answer

A)  Substantive 
B)  Affective 
C)  Emotional 
D)  Cooperative 
A)  Substantive 
B)  Affective 
C)  Emotional 
D)  Cooperative B

Question 2

______ listening leads to evaluation.

Accepted Answer

A)  Appreciative 
B)  Ethical 
C)  Critical 
D)  Active 
A)  Appreciative 
B)  Ethical 
C)  Critical 
D)  Active C

Question 3

Define teamthink.

Accepted Answer

In teamthink, groups encourage divergent views, combining the open expression of concerns and doubts with a healthy respect for their limitations. The teamthink process is an extension of thought self-leadership introduced earlier.

Question 4

Leaders spend a great deal of their time in small groups.

Accepted Answer

A) True 
 B)False

Question 5

In ______, groups encourage divergent views, combining the open expression of concerns and doubts with a healthy respect for their limitations.

Accepted Answer

A)  groupthink 
B)  teamthink 
C)  rolethink 
D)  memberthink 
A)  groupthink 
B)  teamthink 
C)  rolethink 
D)  memberthink

Question 6

Describe what it means for a group to engage in productive conflict and why this type of conflict is essential to a group's ethical performance.

Accepted Answer

Productive conflict within a group refer

Question 7

Define comprehensive listening.

Accepted Answer

Comprehensive listening is motivated by

Question 8

Raising team EI is an important leadership responsibility, which is accomplished largely through role modeling and establishing norms.

Accepted Answer

A) True 
 B)False

Question 9

In the ______, group members falsely believe that everyone supports a decision.

Accepted Answer

A)  Abilene paradox 
B)  illusion of unanimity 
C)  Goleta effect 
D)  Golem effect 
A)  Abilene paradox 
B)  illusion of unanimity 
C)  Goleta effect 
D)  Golem effect

Question 10

Who is the creator of groupthink theory?

Accepted Answer

A)  Jerry Harvey 
B)  Steven Karau 
C)  Irving Janis 
D)  Christopher Neck 
A)  Jerry Harvey 
B)  Steven Karau 
C)  Irving Janis 
D)  Christopher Neck

Question 11

______ group members are those who are inflexible and claim to have all the answers.

Accepted Answer

A)  Comprehensive 
B)  Argumentative 
C)  Substantive 
D)  Dogmatic 
A)  Comprehensive 
B)  Argumentative 
C)  Substantive 
D)  Dogmatic

Question 12

______ groups are more productive than those with an individualistic or competitive focus.

Accepted Answer

A)  Collaborative 
B)  Cooperative 
C)  Dogmatic 
D)  Relational 
A)  Collaborative 
B)  Cooperative 
C)  Dogmatic 
D)  Relational

Question 13

Outline steps you can take to improve the emotional intelligence of your group.

Accepted Answer

Improving the emotional intelligence of

Question 14

Roberto really wants the high grade that his group could receive if it does a quality class project. According to the collective effort model, he is motivated by:

Accepted Answer

A)  high expectancy 
B)  high instrumentality 
C)  high valence 
D)  high conscientiousness 
A)  high expectancy 
B)  high instrumentality 
C)  high valence 
D)  high conscientiousness

Question 15

All of the following are suggestions for resisting groupthink, EXCEPT:

Accepted Answer

A)  divide regularly into subgroups 
B)  invite outsiders in 
C)  adopt a decision-making format 
D)  give the team strict time limits 
A)  divide regularly into subgroups 
B)  invite outsiders in 
C)  adopt a decision-making format 
D)  give the team strict time limits

Question 16

In ______ conflict, participants argue about the proposal before the group.

Accepted Answer

A)  comprehensive 
B)  argumentative 
C)  substantive 
D)  dogmatic 
A)  comprehensive 
B)  argumentative 
C)  substantive 
D)  dogmatic

Question 17

______ is the belief that one's personal contribution and the group's collective effort will bring about the desired result.

Accepted Answer

A)  Expectancy 
B)  Instrumentality 
C)  Social loafing 
D)  Valence 
A)  Expectancy 
B)  Instrumentality 
C)  Social loafing 
D)  Valence

Question 18

______ refers to influencing our own thoughts, attitudes, and behaviors.

Accepted Answer

A)  Self-leadership 
B)  Self-regulation 
C)  Self-efficacy 
D)  Self-confidence 
A)  Self-leadership 
B)  Self-regulation 
C)  Self-efficacy 
D)  Self-confidence

Question 19

Arguing about specific words in order to clarify them is a suggestion to improve listening performance in a group setting.

Accepted Answer

A) True 
 B)False

Question 20

What are the two components of group emotional intelligence?

Accepted Answer

Emotional intelligence consist

______ conflict is centered on the personal relationship between group members.

______ listening leads to evaluation.

Define teamthink.

Leaders spend a great deal of their time in small groups.

In ______, groups encourage divergent views, combining the open expression of concerns and doubts with a healthy respect for their limitations.

Describe what it means for a group to engage in productive conflict and why this type of conflict is essential to a group's ethical performance.

Define comprehensive listening.

Raising team EI is an important leadership responsibility, which is accomplished largely through role modeling and establishing norms.

In the ______, group members falsely believe that everyone supports a decision.

Who is the creator of groupthink theory?

______ group members are those who are inflexible and claim to have all the answers.

______ groups are more productive than those with an individualistic or competitive focus.

Outline steps you can take to improve the emotional intelligence of your group.

Roberto really wants the high grade that his group could receive if it does a quality class project. According to the collective effort model, he is motivated by:

All of the following are suggestions for resisting groupthink, EXCEPT:

In ______ conflict, participants argue about the proposal before the group.

______ is the belief that one's personal contribution and the group's collective effort will bring about the desired result.

______ refers to influencing our own thoughts, attitudes, and behaviors.

Arguing about specific words in order to clarify them is a suggestion to improve listening performance in a group setting.

What are the two components of group emotional intelligence?

The Leaders Light or Shadow

Stepping Out of the Shadows

The Leaders Character

Combating Evil

General Ethical Perspectives

Ethical Decision Making and Behavior

Exercising Ethical Influence

Normative Leadership Theories

Creating an Ethical Organizational Climate

Meeting the Ethical Challenges of Leadership in a Global Society

Ethical Crisis Leadership

Filters

Exam 9: Building an Effective, Ethical Small Group

______ conflict is centered on the personal relationship between group members.

______ listening leads to evaluation.

Define teamthink.

Leaders spend a great deal of their time in small groups.

In ______, groups encourage divergent views, combining the open expression of concerns and doubts with a healthy respect for their limitations.

Describe what it means for a group to engage in productive conflict and why this type of conflict is essential to a group's ethical performance.

Define comprehensive listening.

Raising team EI is an important leadership responsibility, which is accomplished largely through role modeling and establishing norms.

In the ______, group members falsely believe that everyone supports a decision.

Who is the creator of groupthink theory?

______ group members are those who are inflexible and claim to have all the answers.

______ groups are more productive than those with an individualistic or competitive focus.

Outline steps you can take to improve the emotional intelligence of your group.

Roberto really wants the high grade that his group could receive if it does a quality class project. According to the collective effort model, he is motivated by:

All of the following are suggestions for resisting groupthink, EXCEPT:

In ______ conflict, participants argue about the proposal before the group.

______ is the belief that one's personal contribution and the group's collective effort will bring about the desired result.

______ refers to influencing our own thoughts, attitudes, and behaviors.

Arguing about specific words in order to clarify them is a suggestion to improve listening performance in a group setting.

What are the two components of group emotional intelligence?

The Leaders Light or Shadow

Stepping Out of the Shadows

The Leaders Character

Combating Evil

General Ethical Perspectives

Ethical Decision Making and Behavior

Exercising Ethical Influence

Normative Leadership Theories

Creating an Ethical Organizational Climate

Meeting the Ethical Challenges of Leadership in a Global Society

Ethical Crisis Leadership

Filters