Question 1

Explain how evaluating and critical listening can be an important component in civil and ethical behavior.

Accepted Answer

Evaluating and critical listening are im

Question 2

Which of the following statements would reflect an empathic response to a person who just failed an important exam?

Accepted Answer

A)  I'm sorry. You really needed a good grade, didn't you? 
B)  That really stinks. 
C)  That professor really is a hard grader 
D)  I know that was important to you. I'd be pretty upset, too. 
A)  I'm sorry. You really needed a good grade, didn't you? 
B)  That really stinks. 
C)  That professor really is a hard grader 
D)  I know that was important to you. I'd be pretty upset, too.

Question 3

Explain why women tend to be dissatisfied with the way men listen.

Accepted Answer

Men tend to ask fewer question

Question 4

Selective listening is the best way to learn in a college course.

Accepted Answer

A) True 
 B)False

Question 5

When your pre-school child says, "Listen with your eyes, not just your ears," he or she has noticed that you are engaged in _____ listening.

Accepted Answer

A)  active 
B)  passive 
C)  selective 
D)  confrontational 
E)  literal 
A)  active 
B)  passive 
C)  selective 
D)  confrontational 
E)  literal

Question 6

American Sign Language allows deaf people to listen with their eyes.

Accepted Answer

A) True 
 B)False

Question 7

One of the best skills for active listening is using confirming messages.

Accepted Answer

A) True 
 B)False

Question 8

Your roommate is tearfully explaining why he is back together with a girlfriend that he says drives him crazy. The best listening to use in this case is _____ listening.

Accepted Answer

A)  empathic 
B)  passive 
C)  confrontational 
D)  literal 
E)  selective 
A)  empathic 
B)  passive 
C)  confrontational 
D)  literal 
E)  selective

Question 9

_____ can be defined as civil verbal and nonverbal behaviors that express affection, respect, and concern.

Accepted Answer

A)  Active listening 
B)  Passive listening 
C)  Appreciative listening 
D)  Confirming responses 
A)  Active listening 
B)  Passive listening 
C)  Appreciative listening 
D)  Confirming responses

Question 10

List and define the four types of disconfirming listening. Provide an example for each one.

Accepted Answer

defensive-interpreting messages as a per

Question 11

The phrase "I know exactly what you mean" is a good example of relational feedback.

Accepted Answer

A) True 
 B)False

Question 12

Explain why multitasking contributes to poor listening

Accepted Answer

People have a difficult time s

Question 13

Evaluative listening is crucial when we want to learn, understand, and recall information.

Accepted Answer

A) True 
 B)False

Question 14

When we listen to others it is a sign that we agree with them.

Accepted Answer

A) True 
 B)False

Question 15

Empathic listening helps us understand and experience a conversational partner's feelings.

Accepted Answer

A) True 
 B)False

Question 16

Men and women listen differently from one another.

Accepted Answer

A) True 
 B)False

Question 17

Which is not a method for remembering a person's name?

Accepted Answer

A)  associate the name with an animal 
B)  focus on the name being said, not what you are going to say 
C)  use the name again at the end of the conversation 
D)  think of someone else you know with the same name 
A)  associate the name with an animal 
B)  focus on the name being said, not what you are going to say 
C)  use the name again at the end of the conversation 
D)  think of someone else you know with the same name

Question 18

The aspect of civility and ethics that are most connected to listening is restraint.

Accepted Answer

A) True 
 B)False

Question 19

Confirming responses do not include

Accepted Answer

A)  prompts 
B)  leading questions 
C)  open-ended questions 
D)  paraphrases 
A)  prompts 
B)  leading questions 
C)  open-ended questions 
D)  paraphrases

Question 20

Pseudolistening is not uncivil if you really don't want to hear what the other person has to say.

Accepted Answer

A) True 
 B)False

Explain how evaluating and critical listening can be an important component in civil and ethical behavior.

Which of the following statements would reflect an empathic response to a person who just failed an important exam?

Explain why women tend to be dissatisfied with the way men listen.

Selective listening is the best way to learn in a college course.

When your pre-school child says, "Listen with your eyes, not just your ears," he or she has noticed that you are engaged in _____ listening.

American Sign Language allows deaf people to listen with their eyes.

One of the best skills for active listening is using confirming messages.

Your roommate is tearfully explaining why he is back together with a girlfriend that he says drives him crazy. The best listening to use in this case is _____ listening.

_____ can be defined as civil verbal and nonverbal behaviors that express affection, respect, and concern.

List and define the four types of disconfirming listening. Provide an example for each one.

The phrase "I know exactly what you mean" is a good example of relational feedback.

Explain why multitasking contributes to poor listening

Evaluative listening is crucial when we want to learn, understand, and recall information.

When we listen to others it is a sign that we agree with them.

Empathic listening helps us understand and experience a conversational partner's feelings.

Men and women listen differently from one another.

Which is not a method for remembering a person's name?

The aspect of civility and ethics that are most connected to listening is restraint.

Confirming responses do not include

Pseudolistening is not uncivil if you really don't want to hear what the other person has to say.

A First Look at Civil Communication

Perceiving the Self and Others

Civil Verbal Communication

Civil Nonverbal Communication

Interpersonal Relationships and Civil Communication

Intimate Relationships, Romantic Relationships, and Civil Communication

Civil Communication in Conflicts

Civil Communication in Groups

Group Processes and Civil Communication

Preparing Civil Public Speeches

Delivering Public Speeches With Civility

Giving Civil Informative and Special Occasion Speeches

Giving Persuasive Speeches With Civility

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Exam 5: Civil Listening and Responding With Confirmation

Explain how evaluating and critical listening can be an important component in civil and ethical behavior.

Which of the following statements would reflect an empathic response to a person who just failed an important exam?

Explain why women tend to be dissatisfied with the way men listen.

Selective listening is the best way to learn in a college course.

When your pre-school child says, "Listen with your eyes, not just your ears," he or she has noticed that you are engaged in _____ listening.

American Sign Language allows deaf people to listen with their eyes.

One of the best skills for active listening is using confirming messages.

Your roommate is tearfully explaining why he is back together with a girlfriend that he says drives him crazy. The best listening to use in this case is _____ listening.

_____ can be defined as civil verbal and nonverbal behaviors that express affection, respect, and concern.

List and define the four types of disconfirming listening. Provide an example for each one.

The phrase "I know exactly what you mean" is a good example of relational feedback.

Explain why multitasking contributes to poor listening

Evaluative listening is crucial when we want to learn, understand, and recall information.

When we listen to others it is a sign that we agree with them.

Empathic listening helps us understand and experience a conversational partner's feelings.

Men and women listen differently from one another.

Which is not a method for remembering a person's name?

The aspect of civility and ethics that are most connected to listening is restraint.

Confirming responses do not include

Pseudolistening is not uncivil if you really don't want to hear what the other person has to say.

A First Look at Civil Communication

Perceiving the Self and Others

Civil Verbal Communication

Civil Nonverbal Communication

Interpersonal Relationships and Civil Communication

Intimate Relationships, Romantic Relationships, and Civil Communication

Civil Communication in Conflicts

Civil Communication in Groups

Group Processes and Civil Communication

Preparing Civil Public Speeches

Delivering Public Speeches With Civility

Giving Civil Informative and Special Occasion Speeches

Giving Persuasive Speeches With Civility

Filters