Exam 11: Marketing Implementation and Control

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With respect to evaluating and compensating employees, which of the following statements about outcome-based systems is FALSE?

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According to the internal marketing approach to marketing implementation, which of the following could be best characterized as the "internal product"?

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In terms of marketing structure, what type of structure coordinates and manages all marketing activities and decisions from the top of the marketing hierarchy?

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Identify and explain the three different types of formal controls used by managers. In your discussion, explain how each type of control affects marketing implementation.

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Planning sessions, workshops, formal reports, and employee education, training, and socialization programs are all part of the internal _____ that is necessary to implement marketing strategy using the internal marketing approach.

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