Question 1

A defender strategy is concerned with internal efficiency and control to produce reliable, high-quality products for steady customers.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT one of Porter's five forces?

Accepted Answer

A)  Threat of new entrants 
B)  Power of employees 
C)  Power of suppliers 
D)  Threat of substitutes 
A)  Threat of new entrants 
B)  Power of employees 
C)  Power of suppliers 
D)  Threat of substitutes

Question 3

Compare and contrast Miles and Snow's theoretical approach against Porter's theoretical approach.

Accepted Answer

Miles and Snow's theoretical approach an

Question 4

The resource-based approach combines several indicators of effectiveness into a single framework, balancing traditional financial measures with operational measures relating to a company's critical success factors.

Accepted Answer

A) True 
 B)False

Question 5

If one is measuring work climate, group loyalty, and worker-management communication as a measure of effectiveness, what approach is most likely being used:

Accepted Answer

A)  Internal process. 
B)  Strategic human resources. 
C)  Quality control. 
D)  Stakeholder approach. 
A)  Internal process. 
B)  Strategic human resources. 
C)  Quality control. 
D)  Stakeholder approach.

Question 6

Goals and strategies are usually fixed and remain unchanged once top management agrees upon them.

Accepted Answer

A) True 
 B)False

Question 7

The internal process approach looks at the input side of the transformation process.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is true about Porter's competitive strategies:

Accepted Answer

A)  Differentiation strategies address whether the market scope is broad or narrow. 
B)  Differentiation can be broken down into low cost or broad scope categories. 
C)  An airline using the differentiation strategy would be likely to offer travelers refreshments at a reasonable price, rather than serve bounteous meals. 
D)  Apple, Inc. is a company that has benefited from a differentiation strategy and never tried to compete on price because it likes being perceived as an "elite" brand. 
A)  Differentiation strategies address whether the market scope is broad or narrow. 
B)  Differentiation can be broken down into low cost or broad scope categories. 
C)  An airline using the differentiation strategy would be likely to offer travelers refreshments at a reasonable price, rather than serve bounteous meals. 
D)  Apple, Inc. is a company that has benefited from a differentiation strategy and never tried to compete on price because it likes being perceived as an "elite" brand.

Question 9

The extent to which goals are obtained is a traditional definition of the degree of ____ in the organization.

Accepted Answer

A)  efficiency 
B)  scientific management 
C)  strategy 
D)  effectiveness 
A)  efficiency 
B)  scientific management 
C)  strategy 
D)  effectiveness

Question 10

Innovation and change goals are decreasingly important, even though they initially cause a large increase in profits.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following pertain to the acquisition of needed material and financial resources from the environment?

Accepted Answer

A)  Resource goals 
B)  Profitability 
C)  Market goals 
D)  Productivity goals 
A)  Resource goals 
B)  Profitability 
C)  Market goals 
D)  Productivity goals

Question 12

Assume that a non-profit organization is very successful at obtaining grants to support its activities. On the other hand, it is felt among employees that a hostile work environment (one type of sexual harassment) exists. You have heard that recipients of the organization's services run the range of satisfaction with services provided. If you came in as an outside evaluator to this situation, describe and defend the method would you use for assessing effectiveness.

Accepted Answer

As an outside evaluator, I would use a m

Question 13

One strength of the internal process approach is the fact that it:

Accepted Answer

A)  Tells management how well the internal processes mesh with the external environment. 
B)  Considers human resources and employee-oriented processes. 
C)  Emphasizes inputs into the organization. 
D)  Emphasizes outputs of the organization. 
A)  Tells management how well the internal processes mesh with the external environment. 
B)  Considers human resources and employee-oriented processes. 
C)  Emphasizes inputs into the organization. 
D)  Emphasizes outputs of the organization.

Question 14

The resource-based approach emphasizes the:

Accepted Answer

A)  Input into an organization. 
B)  Output of an organization. 
C)  Achievement of profitability. 
D)  Amount of inventory left idle by the organization. 
A)  Input into an organization. 
B)  Output of an organization. 
C)  Achievement of profitability. 
D)  Amount of inventory left idle by the organization.

Question 15

The top management role in organization effectiveness involves examination of external environment which includes:

Accepted Answer

A)  threats. 
B)  mission. 
C)  production technology. 
D)  strengths. 
A)  threats. 
B)  mission. 
C)  production technology. 
D)  strengths.

Question 16

The differentiation strategy:

Accepted Answer

A)  Was developed by Frederic Taylor. 
B)  Was popularized by Henri Fayol. 
C)  Is one of Michael Porter's competitive strategies. 
D)  Is K. D. Bowerman's "Strategy for Empowerment." 
A)  Was developed by Frederic Taylor. 
B)  Was popularized by Henri Fayol. 
C)  Is one of Michael Porter's competitive strategies. 
D)  Is K. D. Bowerman's "Strategy for Empowerment."

Question 17

Mission is the same thing as:

Accepted Answer

A)  Operative goals. 
B)  Decision guidelines. 
C)  Official goals. 
D)  Performance standards. 
A)  Operative goals. 
B)  Decision guidelines. 
C)  Official goals. 
D)  Performance standards.

Question 18

Operative goals refer to the formally stated definition of business scope and outcomes the organization is trying to achieve.

Accepted Answer

A) True 
 B)False

Question 19

Core competence refers to what sets the organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

Accepted Answer

A) True 
 B)False

Question 20

Some organizations do not formally set goals. How should their effectiveness be measured?

Accepted Answer

Organizations that do not formally set g

A defender strategy is concerned with internal efficiency and control to produce reliable, high-quality products for steady customers.

Which of the following is NOT one of Porter's five forces?

Compare and contrast Miles and Snow's theoretical approach against Porter's theoretical approach.

The resource-based approach combines several indicators of effectiveness into a single framework, balancing traditional financial measures with operational measures relating to a company's critical success factors.

If one is measuring work climate, group loyalty, and worker-management communication as a measure of effectiveness, what approach is most likely being used:

Goals and strategies are usually fixed and remain unchanged once top management agrees upon them.

The internal process approach looks at the input side of the transformation process.

Which of the following is true about Porter's competitive strategies:

The extent to which goals are obtained is a traditional definition of the degree of ____ in the organization.

Innovation and change goals are decreasingly important, even though they initially cause a large increase in profits.

Which of the following pertain to the acquisition of needed material and financial resources from the environment?

One strength of the internal process approach is the fact that it:

The resource-based approach emphasizes the:

The top management role in organization effectiveness involves examination of external environment which includes:

The differentiation strategy:

Mission is the same thing as:

Operative goals refer to the formally stated definition of business scope and outcomes the organization is trying to achieve.

Core competence refers to what sets the organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

Some organizations do not formally set goals. How should their effectiveness be measured?

Organizations and Organization Theory

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using It for Coordination and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 2: Strategy, Organization Design, and Effectiveness

A defender strategy is concerned with internal efficiency and control to produce reliable, high-quality products for steady customers.

Which of the following is NOT one of Porter's five forces?

Compare and contrast Miles and Snow's theoretical approach against Porter's theoretical approach.

The resource-based approach combines several indicators of effectiveness into a single framework, balancing traditional financial measures with operational measures relating to a company's critical success factors.

If one is measuring work climate, group loyalty, and worker-management communication as a measure of effectiveness, what approach is most likely being used:

Goals and strategies are usually fixed and remain unchanged once top management agrees upon them.

The internal process approach looks at the input side of the transformation process.

Which of the following is true about Porter's competitive strategies:

The extent to which goals are obtained is a traditional definition of the degree of ____ in the organization.

Innovation and change goals are decreasingly important, even though they initially cause a large increase in profits.

Which of the following pertain to the acquisition of needed material and financial resources from the environment?

One strength of the internal process approach is the fact that it:

The resource-based approach emphasizes the:

The top management role in organization effectiveness involves examination of external environment which includes:

The differentiation strategy:

Mission is the same thing as:

Operative goals refer to the formally stated definition of business scope and outcomes the organization is trying to achieve.

Core competence refers to what sets the organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

Some organizations do not formally set goals. How should their effectiveness be measured?

Organizations and Organization Theory

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using It for Coordination and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters