Question 1

-Reference Organization Chart 3.2. This structure:

Accepted Answer

A)  has caused high levels of bureaucracy. 
B)  should be changed immediately to a horizontal grouping if the company is growing. 
C)  would have increased the span of control for the General Manager when the Assistant Manager position was added. 
D)  could have a weakness of slow response to environmental changes that require coordination across functional areas. 
A)  has caused high levels of bureaucracy. 
B)  should be changed immediately to a horizontal grouping if the company is growing. 
C)  would have increased the span of control for the General Manager when the Assistant Manager position was added. 
D)  could have a weakness of slow response to environmental changes that require coordination across functional areas.

Question 2

A liaison role exists when:

Accepted Answer

A)  there is direct contact between managers affected by a problem. 
B)  there is an exchange of paperwork about a problem. 
C)  a temporary committee composed of representatives form each department affected by a problem is formed. 
D)  a person located in one department had the responsibility for communicating and achieving coordination with another department. 
A)  there is direct contact between managers affected by a problem. 
B)  there is an exchange of paperwork about a problem. 
C)  a temporary committee composed of representatives form each department affected by a problem is formed. 
D)  a person located in one department had the responsibility for communicating and achieving coordination with another department.

Question 3

Which of the following is true concerning information in an organization?

Accepted Answer

A)  Information should flow horizontally, but not vertically. 
B)  Information should flow vertically, but not horizontally. 
C)  Structure should fit the information requirements of the organization. 
D)  It is not possible to give people too much information. 
A)  Information should flow horizontally, but not vertically. 
B)  Information should flow vertically, but not horizontally. 
C)  Structure should fit the information requirements of the organization. 
D)  It is not possible to give people too much information.

Question 4

Which of the following is true of a functional structure?

Accepted Answer

A)  It reacts quickly to environmental changes. 
B)  It diminishes economies of scale compared to the divisional structure. 
C)  It often results in hierarchy overload. 
D)  It cannot work in small organizations. 
A)  It reacts quickly to environmental changes. 
B)  It diminishes economies of scale compared to the divisional structure. 
C)  It often results in hierarchy overload. 
D)  It cannot work in small organizations.

Question 5

____ means the redesign of a vertical organization along its horizontal workflows and processes.

Accepted Answer

A)  Vertical linkages 
B)  Vertical network grouping 
C)  Process 
D)  Reegineering 
A)  Vertical linkages 
B)  Vertical network grouping 
C)  Process 
D)  Reegineering

Question 6

Contrast the similarities and differences between a matrix organization and a functional structure with horizontal linkages. Explain about a situation or an organization in which you would actually prefer to utilize the functional structure with horizontal linkages over the matrix.

Accepted Answer

A matrix organization and a functional s

Question 7

Which of the following means employees are organized around core work processes, the end-to-end work, information, and material flows that provide value directly to customers?

Accepted Answer

A)  Departmental grouping 
B)  Horizontal grouping 
C)  Divisional grouping 
D)  Multifocused grouping 
A)  Departmental grouping 
B)  Horizontal grouping 
C)  Divisional grouping 
D)  Multifocused grouping

Question 8

A weakness of the functional structure is that it results in a slow response time to environmental change.

Accepted Answer

A) True 
 B)False

Question 9

All of the following are characteristics of a horizontal structure except:

Accepted Answer

A)  self-directed teams are the basis of the organizational design and performance. 
B)  people on the team are given the skills, tools, motivation, and authority to make decisions central to the team's performance. 
C)  the culture is one that is closed, untrustworthy, and non-collaborative, focused on individual accomplishments. 
D)  teams have the freedom to think creatively and respond flexibly to new challenges that arise. 
A)  self-directed teams are the basis of the organizational design and performance. 
B)  people on the team are given the skills, tools, motivation, and authority to make decisions central to the team's performance. 
C)  the culture is one that is closed, untrustworthy, and non-collaborative, focused on individual accomplishments. 
D)  teams have the freedom to think creatively and respond flexibly to new challenges that arise.

Question 10

Which of the following is NOT a strength of a functional organization structure?

Accepted Answer

A)  Allows economies of scale within functional departments. 
B)  Is best with only one or a few products. 
C)  Enables in-depth knowledge and skill development. 
D)  Leads to customer satisfaction because product responsibility and contact points are clear. 
A)  Allows economies of scale within functional departments. 
B)  Is best with only one or a few products. 
C)  Enables in-depth knowledge and skill development. 
D)  Leads to customer satisfaction because product responsibility and contact points are clear.

Question 11

____ refers to communication and coordination horizontally across organizational departments.

Accepted Answer

A)  Horizontal linkage 
B)  Full-time integration 
C)  Horizontal information system 
D)  Vertical grouping 
A)  Horizontal linkage 
B)  Full-time integration 
C)  Horizontal information system 
D)  Vertical grouping

Question 12

-Reference Organization Chart 3.1. Which of the following is correct?

Accepted Answer

A)  To lower fixed costs, this organization should change to a divisional structure with customer account executives heading each major division. 
B)  To improve the communications flow, it is recommended that this company should add a full-time integrator between each account executive and operations head. 
C)  It has lost the advantages of economies of scale within the operations departments. 
D)  The customer account executives can be considered to be integrators. 
A)  To lower fixed costs, this organization should change to a divisional structure with customer account executives heading each major division. 
B)  To improve the communications flow, it is recommended that this company should add a full-time integrator between each account executive and operations head. 
C)  It has lost the advantages of economies of scale within the operations departments. 
D)  The customer account executives can be considered to be integrators.

Question 13

In a ____ matrix, the project/product managers have primary authority and functional managers simply assign technical personnel to projects and provide advisory expertise as needed.

Accepted Answer

A)  functional 
B)  virtual 
C)  divisional 
D)  product 
A)  functional 
B)  virtual 
C)  divisional 
D)  product

Question 14

Centralized decision making means decision-making authority is pushed down to lower organizational levels.

Accepted Answer

A) True 
 B)False

Question 15

A task force is located in one department but has the responsibility for communicating and achieving coordination with another department.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a weakness of a matrix organization structure?

Accepted Answer

A)  Causes participants to experience dual authority. 
B)  Determining core processes is difficult and time consuming. 
C)  Will not work unless participants understand it and adopt collegial rather than vertical type relationships. 
D)  Requires great effort to maintain power balance. 
A)  Causes participants to experience dual authority. 
B)  Determining core processes is difficult and time consuming. 
C)  Will not work unless participants understand it and adopt collegial rather than vertical type relationships. 
D)  Requires great effort to maintain power balance.

Question 17

Would you personally rather join an organization structured by function matrix or product matrix? Why?

Accepted Answer

Personally, I would rather join an organ

Question 18

List and explain two of the departmental grouping options.

Accepted Answer

Departmental grouping options refer to t

Question 19

List and give examples of two symptoms of structural deficiency provided in the text. Explain how an organization might cope with those two symptoms of structural deficiency.

Accepted Answer

Structural deficiency in an organization

Question 20

List and describe the conditions of the matrix structure.

Accepted Answer

Matrix structure is a type of organizati

-Reference Organization Chart 3.2. This structure:

A liaison role exists when:

Which of the following is true concerning information in an organization?

Which of the following is true of a functional structure?

____ means the redesign of a vertical organization along its horizontal workflows and processes.

Contrast the similarities and differences between a matrix organization and a functional structure with horizontal linkages. Explain about a situation or an organization in which you would actually prefer to utilize the functional structure with horizontal linkages over the matrix.

Which of the following means employees are organized around core work processes, the end-to-end work, information, and material flows that provide value directly to customers?

A weakness of the functional structure is that it results in a slow response time to environmental change.

All of the following are characteristics of a horizontal structure except:

Which of the following is NOT a strength of a functional organization structure?

____ refers to communication and coordination horizontally across organizational departments.

-Reference Organization Chart 3.1. Which of the following is correct?

In a ____ matrix, the project/product managers have primary authority and functional managers simply assign technical personnel to projects and provide advisory expertise as needed.

Centralized decision making means decision-making authority is pushed down to lower organizational levels.

A task force is located in one department but has the responsibility for communicating and achieving coordination with another department.

Which of the following is not a weakness of a matrix organization structure?

Would you personally rather join an organization structured by function matrix or product matrix? Why?

List and explain two of the departmental grouping options.

List and give examples of two symptoms of structural deficiency provided in the text. Explain how an organization might cope with those two symptoms of structural deficiency.

List and describe the conditions of the matrix structure.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using It for Coordination and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 3: Fundamentals of Organization Structure

-Reference Organization Chart 3.2. This structure:

A liaison role exists when:

Which of the following is true concerning information in an organization?

Which of the following is true of a functional structure?

____ means the redesign of a vertical organization along its horizontal workflows and processes.

Contrast the similarities and differences between a matrix organization and a functional structure with horizontal linkages. Explain about a situation or an organization in which you would actually prefer to utilize the functional structure with horizontal linkages over the matrix.

Which of the following means employees are organized around core work processes, the end-to-end work, information, and material flows that provide value directly to customers?

A weakness of the functional structure is that it results in a slow response time to environmental change.

All of the following are characteristics of a horizontal structure except:

Which of the following is NOT a strength of a functional organization structure?

____ refers to communication and coordination horizontally across organizational departments.

-Reference Organization Chart 3.1. Which of the following is correct?

In a ____ matrix, the project/product managers have primary authority and functional managers simply assign technical personnel to projects and provide advisory expertise as needed.

Centralized decision making means decision-making authority is pushed down to lower organizational levels.

A task force is located in one department but has the responsibility for communicating and achieving coordination with another department.

Which of the following is not a weakness of a matrix organization structure?

Would you personally rather join an organization structured by function matrix or product matrix? Why?

List and explain two of the departmental grouping options.

List and give examples of two symptoms of structural deficiency provided in the text. Explain how an organization might cope with those two symptoms of structural deficiency.

List and describe the conditions of the matrix structure.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using It for Coordination and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters