Exam 9: Managing and Controlling Ethics Programs

A(n) _____ is a tool that companies can employ to identify and measure their ethical commitment to stakeholders.

At which stage of the ethics auditing process would a hospital conduct focus groups with management, doctors, nurses, related health professionals, support staff, and patients?

Compare and contrast ethics auditing and financial auditing. How can the tools of financial auditing be applied to ethics audits?

What should be the first step in the auditing process?

What are the three Triple Bottom Line factors incorporated into the Global Reporting Initiative framework?

While social reports often discuss issues related to a firm's performance in the four dimensions of social responsibility, as well as to specific social responsibility and ethical issues, ethics audits have a narrower focus on assessing and reporting on a firm's performance in terms of

Any attempt to verify outcomes and to compare them with standards can be considered a(n) _____ activity, although many smaller firms do not use this word.

_____ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization's success.

Because ethics and social audits are _____, there are few standards that a company can apply with regard to reporting frequency, disclosure requirements, and remedial actions that it should take in response to results.

Retaliation against employees that report misconduct is a problem in _____ cultures.

Independent verification of the ethics audit is important because it lends the report

During which step of the auditing process should a firm examine all documents that make explicit commitments to ethical, legal, or social responsibility?

_____ is an independent assessment of the quality, accuracy, and completeness of a company's social or ethics report.

A(n) _____ is a financial accounting firm that offers social auditing services or a nonprofit special interest group with auditing experience that verifies the results of ethics auditing data analysis

While ideally the board of directors financial audit committee conducts ethics audits, in most firms they are conducted by

Which of the following is not a phase of escalation during an ethical disaster?

Which of the following is not a technique for collecting evidence during the ethics audit?

Which of the following is a possible unintended consequence of an organization's focusing more on ethics planning than on implementation?

Which of the following is not a benefit of ethics auditing?

What should be the final step in the ethics auditing process?