Exam 5: Changing Behaviors

Oral health professionals must be aware of their own values and how they affect the choices professionals make in planning and implementing oral health behavioral change programs.

COMPLETION -The two types of asking questions are __________ and ___________.

COMPLETION -The most important aspects of verbal communication are _____, _____, _____, and _____. (Show your answer in alphabetical order.)

COMPLETION -Nonverbal communication is the use of________________________ rather than words to transmit a message.

Interpersonal communication is the process by which a person sends a message to another person with the intention of evoking a response.

COMPLETION -The Zones of touch are _________________ and _______________________.

COMPLETION -The __________ Model of behavioral change is effective for use with young school-age children

COMPLETION -Pedagogy is the art and science of teaching _______________.

COMPLETION -Motivational interviewing is a philosophic approach to client-centered education that emphasizes__________________, ____________________, and ___________________.

COMPLETION -Andragogy is the art and science of helping the _________________________ learn.

Communication generally stops with one encoded and decoded message.

Although perceptions are formed based on past experience, they are easily changed.

COMPLETION -The CARE principle identifies _____, _____, _____, and _____ as important aspects of effective dental hygienist-client helping relationships. (Show your answer in alphabetical order.)

Oral health and education may not be highly valued when food, shelter, and clothing are not readily available.

COMPLETION -Interpersonal communication is never _________________ but rather is a ________________, ongoing process.