Exam 6: Decision-Making Processes

The type of strategy for decision-making in which there is simultaneous pressure to cooperate and to compete is referred to as ___________________. ________________________________________

Which of the following is associated with right brain functions?

The Fishbone Technique graphically identifies relevant criteria for problem solving.

The right hemisphere of the brain is more prone to logical, factual, sequential, and systematic thinking.

Csikszentmihalyi (1996) found that highly creative people have several things in common. One is:

The attention-directing tool known as PMI refers to:

When McDonald's decided several years ago to add breakfast to their existing product lines, their profits increased by 40%. This is an example of what type of creativity?

The Fishbone Technique helps to identify graphically:

The most important contribution of the Kepner-Tregoe approach is the way a group works through the criteria phase.

The type of creativity that involves combining of information from other sources into a new pattern is called:

Creativity can be divided into two phases of thinking. Convergent thinking involves evaluating ideas against predetermined criteria and then prioritizing.

The technique called "brainstorming" has several rules. Which of the following is NOT one of those rules?

In his article on effective meetings, Martin cautions against using breakfast and lunch for meetings with people in your firm.

The brainstorming technique called ____________ asks group members to view problems from the perspective of someone with entirely different life experiences.

In Michalko's article on creativity, he mentions PMI as a tool for helping us direct our attention in a different way. A) Describe how to do a PMI. B) Identify the three possible outcomes.

According to Martin, high-priority items should appear on the agenda.

Being nonverbally oriented, intuitive, and casual with time and the use of time is part of the ______________ brain function. ________________________________________

A technique used primarily to generate ideas that can be used as part of the problem-solving process is called ______________________. ________________________________________

According to the text, a good negotiator should learn to master which of the following abilities?

A decision-making strategy that involves examining a problem comprehensively and part by part is called ______________________. ________________________________________