Question 1

When a speaker ignores what you say as if you had never said it, it is a type of implicit rejection known as:

Accepted Answer

A)  interruption 
B)  irrelevant response 
C)  imperviousness 
D)  tangential response 
A)  interruption 
B)  irrelevant response 
C)  imperviousness 
D)  tangential response C

Question 2

Which of the following statements is false?
A We are able to assert dominance over others almost exclusively with eye contact in a matter of seconds

Accepted Answer

A)  when we first encounter one another 
B)  We tend to direct our comments toward those from whom we expect or would like feedback 
C)  Males consistently give more eye contact than females 
D)  There is more mutual eye contact between friends than others 
A)  when we first encounter one another 
B)  We tend to direct our comments toward those from whom we expect or would like feedback 
C)  Males consistently give more eye contact than females 
D)  There is more mutual eye contact between friends than others C

Question 3

The text provides ten guidelines for determining the appropriateness of self-disclosure. List and describe six of the ten.

Accepted Answer

Sure, here are six of the ten guidelines for determining the appropriateness of self-disclosure:

1. Consider the purpose: Before disclosing personal information, consider why you are sharing it and what you hope to achieve. Is it to build trust, provide support, or deepen a relationship?

2. Assess the potential impact: Think about how your self-disclosure might affect the other person. Will it be helpful or harmful to them? Will it create a more positive or negative dynamic in the relationship?

3. Evaluate the context: Take into account the setting and the nature of the relationship. Is it appropriate to share personal information in this particular situation? Is the level of intimacy in the relationship suitable for the disclosure?

4. Reflect on your motivations: Examine your reasons for wanting to disclose personal information. Are you seeking validation, understanding, or empathy? Or are you trying to manipulate or control the other person?

5. Consider the other person's readiness: Assess whether the other person is open to receiving your self-disclosure. Are they willing and able to listen and respond in a supportive manner?

6. Assess the potential risks: Think about the potential consequences of sharing personal information. Could it lead to misunderstandings, conflicts, or breaches of trust? Are you prepared to handle any negative outcomes that may arise from the disclosure?

Question 4

The comment "There's no way it can be done" illustrates:

Accepted Answer

A)  symbol reactions 
B)  igniter phrase 
C)  abstract reactions 
D)  bypassing 
A)  symbol reactions 
B)  igniter phrase 
C)  abstract reactions 
D)  bypassing

Question 5

In the section on language behavior, Tubbs provides four practical tips. Which of the following is not a tip identified by Tubbs?

Accepted Answer

A)  Be word-minded, not person-minded. 
B)  Question and paraphrase 
C)  Be receptive to feedback 
D)  Be sensitive to contexts 
A)  Be word-minded, not person-minded. 
B)  Question and paraphrase 
C)  Be receptive to feedback 
D)  Be sensitive to contexts

Question 6

Which of the following is not true about General Semantics?

Accepted Answer

A)  It focuses on the speaker. 
B)  It is the study of how we perceive, construct, and communicate our life experiences. 
C)  It sees the world as a system. 
D)  It is used to understand how people adapt to their environment. 
A)  It focuses on the speaker. 
B)  It is the study of how we perceive, construct, and communicate our life experiences. 
C)  It sees the world as a system. 
D)  It is used to understand how people adapt to their environment.

Question 7

The philosopher who argued that there is one ethical principle, namely the respect and dignity of each human being was:

Accepted Answer

A)  John Rawls 
B)  Aristotle 
C)  Immanuel Kant 
D)  John Stuart Mills 
A)  John Rawls 
B)  Aristotle 
C)  Immanuel Kant 
D)  John Stuart Mills

Question 8

Misunderstanding that occurs due to a language problem is called:

Accepted Answer

A)  bypassing 
B)  polarization 
C)  inference making 
D)  signal reactions 
A)  bypassing 
B)  polarization 
C)  inference making 
D)  signal reactions

Question 9

Identify examples of how the characters use the following to communicate effectively: (1) use of space, (2) vocal cues, (3) eye contact, (4) physical appearance
B. Think about the relationship between Monica and Phoebe. Diagram their relationship via the Johari Window. Provide a rationale for your answer.
C. Would you say that the communication between Monica and Phoebe is primarily defensive or supportive? What supportive and defensive climates are apparent? Support your answer.
D. The text discusses four specific language-related problems that frequently plague groups. What examples can you find in this program that relate to one or more of these problems?
E. Group participants enact a variety of roles. The text refers to task, maintenance, and individual or selfserving roles. Take three characters and identify one or more roles you see him/her enact. Define the role.
Use sample dialogue to support your choice

Accepted Answer

A. In the TV show Friends, the character

Question 10

Vocal quality refers to:

Accepted Answer

A)  relative emphasis, pitch changes, and duration in uttering different word parts in a sentence. 
B)  resonance of the voice 
C)  frequency in cycles per second 
D)  rate and fluency 
A)  relative emphasis, pitch changes, and duration in uttering different word parts in a sentence. 
B)  resonance of the voice 
C)  frequency in cycles per second 
D)  rate and fluency

Question 11

An example of an "igniter phrase" is, "That's a great idea!"

Accepted Answer

A) True 
 B)False

Question 12

Effective feedback should be ALL BUT WHICH of the following?

Accepted Answer

A)  subjective 
B)  from a trusted person 
C)  clear and understandable 
D)  as immediate as possible 
A)  subjective 
B)  from a trusted person 
C)  clear and understandable 
D)  as immediate as possible

Question 13

Shaking hands with someone as a greeting is:

Accepted Answer

A)  unintentional verbal communication 
B)  intentional verbal communication 
C)  unintentional nonverbal communication 
D)  intentional nonverbal communication 
A)  unintentional verbal communication 
B)  intentional verbal communication 
C)  unintentional nonverbal communication 
D)  intentional nonverbal communication

Question 14

In the section of Chapter 2 on ethical considerations, Tubbs identifies several philosophers and their guiding principles. Which one of these principles appeals to you most? Why? Which one of these principles appeals to you least? Why?

Accepted Answer

The principle that appeals to me most is

Question 15

Which of the following was not identified as a challenge of the virtual meeting?

Accepted Answer

A)  Users really can't see expressions on the faces of their peers. 
B)  People tend to make shorter statements. 
C)  Vocal tone may be distorted. 
D)  People write things they would not say. 
A)  Users really can't see expressions on the faces of their peers. 
B)  People tend to make shorter statements. 
C)  Vocal tone may be distorted. 
D)  People write things they would not say.

Question 16

Which of the following is one of Gibbs' defensive climates?

Accepted Answer

A)  equality 
B)  problem orientation 
C)  neutrality 
D)  provisionalism 
A)  equality 
B)  problem orientation 
C)  neutrality 
D)  provisionalism

Question 17

A definition of _________ provided by Tubbs is "the study of the general nature of morals and of the specific moral choices made by a person."

Accepted Answer

A)  Philosophy 
B)  Ethics 
C)  Rhetoric 
D)  Persuasion 
A)  Philosophy 
B)  Ethics 
C)  Rhetoric 
D)  Persuasion

Question 18

The ability to receive, interpret, analyze, and respond to messages is regulated by one's:

Accepted Answer

A)  Technical competency 
B)  Emotional intelligence 
C)  Physical ability 
D)  Personal interest 
A)  Technical competency 
B)  Emotional intelligence 
C)  Physical ability 
D)  Personal interest

Question 19

According to Harvard research Daniel Goleman, emotional intelligence is a combination of intrapersonal communication (personal competence) and interpersonal communication (social competence).

Accepted Answer

A) True 
 B)False

Question 20

Consider the following situation: You are the parent of four-year-old Sarah, who is riding her bicycle in your gravel driveway. Your daughter tries to turn the bike around, slips and falls on the gravel and starts to cry.
A) Describe Gibbs' six defensive and supportive communication climates.
B) Using the above situation, provide a communication example that accurately reflects each of the communication climates. Evaluation, for example, might be characterized by: "What a dumb move that was, Sarah!"

Accepted Answer

Gibbs' six defensive and supportive comm

When a speaker ignores what you say as if you had never said it, it is a type of implicit rejection known as:

Which of the following statements is false? A We are able to assert dominance over others almost exclusively with eye contact in a matter of seconds

The text provides ten guidelines for determining the appropriateness of self-disclosure. List and describe six of the ten.

The comment "There's no way it can be done" illustrates:

In the section on language behavior, Tubbs provides four practical tips. Which of the following is not a tip identified by Tubbs?

Which of the following is not true about General Semantics?

The philosopher who argued that there is one ethical principle, namely the respect and dignity of each human being was:

Misunderstanding that occurs due to a language problem is called:

Vocal quality refers to:

An example of an "igniter phrase" is, "That's a great idea!"

Effective feedback should be ALL BUT WHICH of the following?

Shaking hands with someone as a greeting is:

In the section of Chapter 2 on ethical considerations, Tubbs identifies several philosophers and their guiding principles. Which one of these principles appeals to you most? Why? Which one of these principles appeals to you least? Why?

Which of the following was not identified as a challenge of the virtual meeting?

Which of the following is one of Gibbs' defensive climates?

A definition of _________ provided by Tubbs is "the study of the general nature of morals and of the specific moral choices made by a person."

The ability to receive, interpret, analyze, and respond to messages is regulated by one's:

According to Harvard research Daniel Goleman, emotional intelligence is a combination of intrapersonal communication (personal competence) and interpersonal communication (social competence).

What Is Small Group Interaction

Relevant Background Factors

Group Circumstances and Structure

Leadership and Social Influence Processes

Decision-Making Processes

Conflict Management

Consequences

Filters

Exam 2: Communication Processes

When a speaker ignores what you say as if you had never said it, it is a type of implicit rejection known as:

Which of the following statements is false? A We are able to assert dominance over others almost exclusively with eye contact in a matter of seconds

The text provides ten guidelines for determining the appropriateness of self-disclosure. List and describe six of the ten.

The comment "There's no way it can be done" illustrates:

In the section on language behavior, Tubbs provides four practical tips. Which of the following is not a tip identified by Tubbs?

Which of the following is not true about General Semantics?

The philosopher who argued that there is one ethical principle, namely the respect and dignity of each human being was:

Misunderstanding that occurs due to a language problem is called:

Vocal quality refers to:

An example of an "igniter phrase" is, "That's a great idea!"

Effective feedback should be ALL BUT WHICH of the following?

Shaking hands with someone as a greeting is:

In the section of Chapter 2 on ethical considerations, Tubbs identifies several philosophers and their guiding principles. Which one of these principles appeals to you most? Why? Which one of these principles appeals to you least? Why?

Which of the following was not identified as a challenge of the virtual meeting?

Which of the following is one of Gibbs' defensive climates?

A definition of _________ provided by Tubbs is "the study of the general nature of morals and of the specific moral choices made by a person."

The ability to receive, interpret, analyze, and respond to messages is regulated by one's:

According to Harvard research Daniel Goleman, emotional intelligence is a combination of intrapersonal communication (personal competence) and interpersonal communication (social competence).

What Is Small Group Interaction

Relevant Background Factors

Group Circumstances and Structure

Leadership and Social Influence Processes

Decision-Making Processes

Conflict Management

Consequences

Filters