Exam 7: Implementing and Executing Strategies in the Business and Functional Levels

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Some of the failure of TQM is related to the inability of the companies to affect the appropriate cultural change.

(True/False)
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Mars Inc. outlined the foundations of culture and legacy as a business to five main principles in action. They consist of ___________.

(Multiple Choice)
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Strategy implementation is the set of activities and decisions necessary to turn the organization's functional strategies only into reality.

(True/False)
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Most organizations are completely centralized or decentralized. Only few have characteristics of both.

(True/False)
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Who implements organizational strategy? The answer is _____________.

(Multiple Choice)
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Implementing a TQM program would require a great deal of attention to the existing organizational culture.

(True/False)
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An accurately-designed __________ should aid in implementation by identifying expenses and benefits which are expected to be realized in carrying out the organization's program.

(Multiple Choice)
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In your opinion, will the force field analysis be applicable in societies where people fear uncertainty?

(Short Answer)
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The phrase Management by Walking Around (MBWA) implies _____________.

(Multiple Choice)
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Participation in the early stages of the planning process will allow the employees to implement the strategies with less suspicion and resistance.

(True/False)
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The Eight key elements to have successful TQM implementation are ethics, integrity, trust, training, teamwork, customer satisfaction, leadership, and communication.

(True/False)
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___________ consists of sequential steps that describe precisely how a particular task necessary to carrying out the program is accomplished.

(Multiple Choice)
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One of the principle components of Management by Objectives (MBO) program is _____________.

(Multiple Choice)
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_____________ relates to the slow building of consensus and long decision times by talking to the stakeholders, gathering information and feedback, etc.

(Multiple Choice)
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_________ is the set of activities and decisions necessary to turn the organization's corporate and business strategies into reality.

(Multiple Choice)
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The organizational culture that many assume to contribute greatly to success will always support continued growth.

(True/False)
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__________ is where the organization's structure is laid out and the names of the individual organization members are displayed.

(Multiple Choice)
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The philosophy of TQM resides in making price the driving force in basic managerial and operational functions.

(True/False)
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