Question 1

According to the text, the cause of a problem can be determined from careful examination of all the possible causes.

Accepted Answer

A) True 
 B)False  True

Question 2

Most of the problems handled by a police manager demand immediate attention and action.

Accepted Answer

A) True 
 B)False  False

Question 3

Decisions that are designed to generate ideas and innovative techniques:

Accepted Answer

A)  allow the manager time to solve problems and make new innovations 
B)  result from actions taken by members of the police agency or from internal problems identified by external sources 
C)  require the manager to take some risk 
D)  none of the above 
A)  allow the manager time to solve problems and make new innovations 
B)  result from actions taken by members of the police agency or from internal problems identified by external sources 
C)  require the manager to take some risk 
D)  none of the above C

Question 4

Which of the following are values for using means-ends chain before decision making?

Accepted Answer

A)  Means-ends analysis helps show the relationship of an objective at one level to the goal at a higher level. 
B)  Means-ends analysis helps stimulate the development of a series of possible alternative solutions to a single problem. 
C)  Means-ends analysis helps develop and translate rather broad objectives, such as increased efficiency to some very sound actions at the bottom of the chain that can be delegated to individuals. 
D)  none of the above 
A)  Means-ends analysis helps show the relationship of an objective at one level to the goal at a higher level. 
B)  Means-ends analysis helps stimulate the development of a series of possible alternative solutions to a single problem. 
C)  Means-ends analysis helps develop and translate rather broad objectives, such as increased efficiency to some very sound actions at the bottom of the chain that can be delegated to individuals. 
D)  none of the above

Question 5

What are the four basic steps to problem analysis?

Accepted Answer

A)  admit there are problems, determine the type of problem, find other agencies that have had that problem in the past, borrow a solution from another agency. 
B)  recognize problems, separate and set priorities, specify the priority problem to be analyzed, test for cause 
C)  know that a problem is the difference between what is happening and what should be happening, solve the issue, test the solution, see if the problem has been corrected. 
D)  none of the above 
A)  admit there are problems, determine the type of problem, find other agencies that have had that problem in the past, borrow a solution from another agency. 
B)  recognize problems, separate and set priorities, specify the priority problem to be analyzed, test for cause 
C)  know that a problem is the difference between what is happening and what should be happening, solve the issue, test the solution, see if the problem has been corrected. 
D)  none of the above

Question 6

Which of the following need(s) to be considered when determining the priority of a problem?

Accepted Answer

A)  the growth rate of the problem 
B)  the effect of the problem on reaching objectives 
C)  the financial cost of the problem 
D)  all of the above 
A)  the growth rate of the problem 
B)  the effect of the problem on reaching objectives 
C)  the financial cost of the problem 
D)  all of the above

Question 7

Identify the dimension to the question: What is the extent of the problem?

Accepted Answer

A)  identity 
B)  location 
C)  timing 
D)  magnitude 
A)  identity 
B)  location 
C)  timing 
D)  magnitude

Question 8

Identify the dimension to the question: Where, geographically, does the problem occur?

Accepted Answer

A)  identity 
B)  location 
C)  timing 
D)  magnitude 
A)  identity 
B)  location 
C)  timing 
D)  magnitude

Question 9

A routine management decision is one that:

Accepted Answer

A)  allows the manager time to solve problems and make new innovations 
B)  results from actions taken by members of the police agency or from internal problems identified by external sources 
C)  requires the manager to take some risk 
D)  none of the above 
A)  allows the manager time to solve problems and make new innovations 
B)  results from actions taken by members of the police agency or from internal problems identified by external sources 
C)  requires the manager to take some risk 
D)  none of the above

Question 10

Which of the following can be considered one of the general principles in the philosophy of decision making.

Accepted Answer

A)  Always second-guess decisions, you might come up with a better one. 
B)  You will be considered someone who "flip flops" when making decisions if you change your mind. 
C)  Once the decision is made, implement it and don't worry about it. 
D)  Don't change your mind, even if a better way is discovered. 
A)  Always second-guess decisions, you might come up with a better one. 
B)  You will be considered someone who "flip flops" when making decisions if you change your mind. 
C)  Once the decision is made, implement it and don't worry about it. 
D)  Don't change your mind, even if a better way is discovered.

Question 11

Identify the dimension to the question: What is the nature of the problem?

Accepted Answer

A)  identity 
B)  location 
C)  timing 
D)  magnitude 
A)  identity 
B)  location 
C)  timing 
D)  magnitude

Question 12

According to the text, identity is one of the four major dimensions of a problem.

Accepted Answer

A) True 
 B)False

Question 13

To identify a problem, a manager should answer which of the following?

Accepted Answer

A)  Where does the problem occur? 
B)  When does the problem occur? 
C)  How serious is the problem? 
D)  all of the above 
A)  Where does the problem occur? 
B)  When does the problem occur? 
C)  How serious is the problem? 
D)  all of the above

Question 14

Specific issues resolutions are decisions that:

Accepted Answer

A)  allow the manager time to solve problems and make new innovations 
B)  result from actions taken by members of the police agency or from internal problems identified by external sources 
C)  require the manager to take some risk 
D)  none of the above 
A)  allow the manager time to solve problems and make new innovations 
B)  result from actions taken by members of the police agency or from internal problems identified by external sources 
C)  require the manager to take some risk 
D)  none of the above

Question 15

A reason or purpose for doing something is also known as:

Accepted Answer

A)  setting an objective 
B)  a reason or purpose 
C)  identifying obstacles 
D)  selecting alternatives 
A)  setting an objective 
B)  a reason or purpose 
C)  identifying obstacles 
D)  selecting alternatives

Question 16

The behaviors of police officers, supervisors, and civilian personnel do not vary.

Accepted Answer

A) True 
 B)False

Question 17

Problem analysis is a careful examination of the facts to determine the cause of a problem.

Accepted Answer

A) True 
 B)False

Question 18

Identify the dimension to the question: What or whom does the problem concern?

Accepted Answer

A)  identity 
B)  location 
C)  timing 
D)  magnitude 
A)  identity 
B)  location 
C)  timing 
D)  magnitude

Question 19

Identify the dimension to the question: When does the problem occur?

Accepted Answer

A)  identity 
B)  location 
C)  timing 
D)  magnitude 
A)  identity 
B)  location 
C)  timing 
D)  magnitude

Question 20

Identify the dimension to the question: What is the trend; Is the problem growing, stabilizing, or

Accepted Answer

A)  identity 
B)  location 
C)  timing 
D)  magnitude 
A)  identity 
B)  location 
C)  timing 
D)  magnitude

According to the text, the cause of a problem can be determined from careful examination of all the possible causes.

Most of the problems handled by a police manager demand immediate attention and action.

Decisions that are designed to generate ideas and innovative techniques:

Which of the following are values for using means-ends chain before decision making?

What are the four basic steps to problem analysis?

Which of the following need(s) to be considered when determining the priority of a problem?

Identify the dimension to the question: What is the extent of the problem?

Identify the dimension to the question: Where, geographically, does the problem occur?

A routine management decision is one that:

Which of the following can be considered one of the general principles in the philosophy of decision making.

Identify the dimension to the question: What is the nature of the problem?

According to the text, identity is one of the four major dimensions of a problem.

To identify a problem, a manager should answer which of the following?

Specific issues resolutions are decisions that:

A reason or purpose for doing something is also known as:

The behaviors of police officers, supervisors, and civilian personnel do not vary.

Problem analysis is a careful examination of the facts to determine the cause of a problem.

Identify the dimension to the question: What or whom does the problem concern?

Identify the dimension to the question: When does the problem occur?

Identify the dimension to the question: What is the trend; Is the problem growing, stabilizing, or

A History and Philosophy of Police Management

From Philosophy to Outcomes

Organizational Culture

Leadership Behavior Styles

Creating a Breed of Super-Sergeants

Succession Planning

Organizational Environment

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters

Exam 11: Problem Identification and Decision Making

According to the text, the cause of a problem can be determined from careful examination of all the possible causes.

Most of the problems handled by a police manager demand immediate attention and action.

Decisions that are designed to generate ideas and innovative techniques:

Which of the following are values for using means-ends chain before decision making?

What are the four basic steps to problem analysis?

Which of the following need(s) to be considered when determining the priority of a problem?

Identify the dimension to the question: What is the extent of the problem?

Identify the dimension to the question: Where, geographically, does the problem occur?

A routine management decision is one that:

Which of the following can be considered one of the general principles in the philosophy of decision making.

Identify the dimension to the question: What is the nature of the problem?

According to the text, identity is one of the four major dimensions of a problem.

To identify a problem, a manager should answer which of the following?

Specific issues resolutions are decisions that:

A reason or purpose for doing something is also known as:

The behaviors of police officers, supervisors, and civilian personnel do not vary.

Problem analysis is a careful examination of the facts to determine the cause of a problem.

Identify the dimension to the question: What or whom does the problem concern?

Identify the dimension to the question: When does the problem occur?

Identify the dimension to the question: What is the trend; Is the problem growing, stabilizing, or

A History and Philosophy of Police Management

From Philosophy to Outcomes

Organizational Culture

Leadership Behavior Styles

Creating a Breed of Super-Sergeants

Succession Planning

Organizational Environment

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters