Exam 8: Transactional Analysis
Exam 1: A History and Philosophy of Police Management19 Questions
Exam 2: From Philosophy to Outcomes15 Questions
Exam 3: Organizational Culture15 Questions
Exam 4: Leadership Behavior Styles15 Questions
Exam 5: Creating a Breed of Super-Sergeants20 Questions
Exam 6: Succession Planning15 Questions
Exam 7: Organizational Environment20 Questions
Exam 8: Transactional Analysis20 Questions
Exam 9: Understanding Personnel Through Mbti20 Questions
Exam 10: Management Planning20 Questions
Exam 11: Problem Identification and Decision Making20 Questions
Exam 12: Management by Objectives20 Questions
Exam 13: Fiscal Management15 Questions
Exam 14: Use of Power15 Questions
Exam 15: The Use of Force20 Questions
Exam 16: Communication During High Profile Crises20 Questions
Exam 17: Civil Liability and Accreditation20 Questions
Exam 18: Ethics for the 21st Century20 Questions
Exam 19: The School Resource Officer Program: Establishing a Police Presence in Schools20 Questions
Exam 20: Assessment Center Process19 Questions
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When both parties in the transaction respond from ego states that are appropriate to maintaining communication, it is called:
Free
(Multiple Choice)
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Correct Answer:
C
This child ego state is very young, impulsive, untrained, and expressive.
Free
(Multiple Choice)
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Correct Answer:
A
The adult ego state does not have the capacity to reason, evaluate situations, gather information, or store information for future reference.
Free
(True/False)
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Correct Answer:
False
The term time structuring refers to using one of six ways to try to obtain strokes. Which of the
(Multiple Choice)
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In transactional analysis, both positive and negative sanctions are called:
(Multiple Choice)
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In most change approaches, the role of top management is singled out as the major force in the change process.
(True/False)
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The ego state that contains all the attitudes, ideas, postures, gestures, habits, and reaction tendencies that were learned from parents, grandparents, older siblings, or other influential figures in the individual's life is:
(Multiple Choice)
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The ego state that comprises the capacity to reason, evaluate situations, gather information, and store information for future reference is:
(Multiple Choice)
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A transaction that has two messages, one overt and the other covert, is called:
(Multiple Choice)
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This ego state exhibits modifications of the natural child. Adaptations of the natural impulses occur in response to parental training and demands from significant authority figures.
(Multiple Choice)
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In reference to ego states, contamination means that the adult ego state is contaminated by either the child or the parent ego state.
(True/False)
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When in response to an initiated transaction, a manager receives a response that is inconsistent with his or her expectations, it is called:
(Multiple Choice)
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When a manager's ego state is influenced by another ego state, that problem is referred to as:
(Multiple Choice)
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Police agencies can use transactional analysis as a conceptual tool that can be used to develop insight into their own behavior.
(True/False)
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This ego state refers to unschooled wisdom seen in children.
(Multiple Choice)
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The parent ego tends to have no opinions or prejudices about religion, politics, traditions, sexual roles, lifestyles, roles of authority, proper dress, or manner of speech.
(True/False)
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This ego state contains impulses that come naturally to the infant.
(Multiple Choice)
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Feelings of inferiority or rebelliousness in the subordinate may mean that the ego state being observed in the manager is that of:
(Multiple Choice)
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